ReScore Reviews™ (7)

ReScore
Overall Rating 4.8571429/5Overall Rating 4.8571429/5Overall Rating 4.8571429/5Overall Rating 4.8571429/5rating 4.8571429
Original
Overall Rating 2.71429/5Overall Rating 2.71429/5rating 2.71429rating 2.71429rating 2.71429
94% Would Recommend
100% Business Response
Latest Review 4 days ago
Nancy W. ReScore Review on 10/19/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"caring service and supervision"
There was a time problem with my service although I think the service people are aware I have a second car and probably feel it is more important to complete service for people who have no other transportation. I agree with this. Since there was a problem, I was not charged for any of the work. I certainly appreciate this consideration. I believe having a rating program in place is very effective in maintaining quality.
Vehicle: 2006 Hyundai Tiburon
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 01:56 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"October service"
Please improve your review experience by not forcing us to rate and comment when we have nothing to add or no knowledge of a specific service.
Vehicle: 2006 Hyundai Tiburon
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 01:56 PM
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David M. at Gossett Hyundai responded on 10/18/2017

I appreciate that time that you took to fill out the survey and also for taking the time to speak to me about your most recent service visit. I would agree that we took too long to get your vehicle back to you but if you have any more problems with your vehicle please feel free to give me a call.

David Montgomery
Service Manager

Laurie B. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service and performed well"
My oil change was done quickly and efficiently with pleasant staff
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/10/2017 05:16 AM
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David M. at Gossett Hyundai responded on 10/10/2017

Thank you for returning the survey with kind words about our service department. Looking forward to seeing you on your next service visit.

Verified Customer on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
I always take my car to the dealer for service. Customer service is great!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/09/2017 06:34 PM
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David M. at Gossett Hyundai responded on 10/10/2017

We appreciate your business and looking forward to seeing you on your next service visit.

Donna S. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love it when a plan comes together"
Got the job done
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 11:16 AM
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David M. at Gossett Hyundai responded on 10/09/2017

Thank you so much for your business and the kind words about our service department. Looking forward to seeing you on your next service visit.

Verified Customer on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really helpful"
Really made up for the last visit I had
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/07/2017 02:10 PM
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David M. at Gossett Hyundai responded on 10/09/2017

Thank you for returning the survey and looking forward to seeing you on your next service visit.

Eric M. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
In and out job done in a timely manner
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 09/29/2017 06:19 PM
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David M. at Gossett Hyundai responded on 09/30/2017

We appreciate your business and looking forward to seeing you on your next service visit.

Jimmy A. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ATTENTIVENESS & CONCERN"
YES
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/28/2017 11:52 AM
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David M. at Gossett Hyundai responded on 09/28/2017

We appreciate you allowing us to take care of your Hyundai and looking forward to seeing you on your next service visit.

sherkeylvia w. on 09/26/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the staff "
the staff was excellent
Service Date: 09/12/2017
Service Type:
Review Created: 09/26/2017 07:10 AM
Debra S. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional staff."
awesome
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/25/2017 02:32 PM
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David M. at Gossett Hyundai responded on 09/25/2017

Thank you for your business and looking forward to seeing you on your next service visit.

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David M. at Gossett Hyundai responded on 09/26/2017

Thank you for returning the survey and the kind words about our service department. Looking forward to seeing you on your next service visit.

Thomas R. on 09/25/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"i like the staff"
Hyundai can be a little faster
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/25/2017 09:42 AM
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David M. at Gossett Hyundai responded on 09/25/2017

I do apologize for the delay in getting your vehicle ready on your last service visit and thank you for taking the time to talk on the phone to me about the situation that happened. Thank you again for your business and looking forward to seeing you on your next service visit. 

Teresa B. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Maintenance"
Great customer service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/23/2017 08:12 AM
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David M. at Gossett Hyundai responded on 09/23/2017

We appreciate your business and looking forward to seeing you on your next service visit.

Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Communication Knowing your craft "
Southern Hospitality
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:23 AM
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David M. at Gossett Hyundai responded on 09/21/2017

We appreciate all of the kind words that you said about Brian and our service department. We will be looking forward to seeing you on your next service visit.

Stephanie M. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks Gossett!"
Brian went above and beyond to find a way to fix my car that was affordable for us.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:16 AM
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David M. at Gossett Hyundai responded on 09/21/2017

Thank you for returning the survey and as always it is a pleasure you allowing us to take care of all of your Hyundai's service needs.

Britney W. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
They went above and beyond!
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/20/2017 01:09 PM
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David M. at Gossett Hyundai responded on 09/20/2017

Thank you for returning the survey and looking forward to seeing you on your next service visit.

Wanda R. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department "
Awesome
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/17/2017 04:59 PM
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David M. at Gossett Hyundai responded on 09/18/2017

Thank you for returning the survey as completely satisfied and looking forward to seeing you on your next visit.

Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service "
Helpful service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/16/2017 08:02 PM
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David M. at Gossett Hyundai responded on 09/18/2017

Thank you for your kind words about our service department. We value your business.

Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always good customer service."
Always done in timely manner
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 02:14 PM
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David M. at Gossett Hyundai responded on 09/14/2017

Thank you for returning the survey as completely satisfied and looking forward to seeing you on your next service visit.

Elaine R. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elaine Robinson "
Excellent service.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/08/2017 12:53 PM
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David M. at Gossett Hyundai responded on 09/08/2017

Thank you for the kind words about our service department and thank you for returning the survey as completley satisfied.

Verified Customer on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Efficient, trustworthy, and no long wait time.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/07/2017 04:03 PM
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David M. at Gossett Hyundai responded on 09/07/2017

Thank you for allowing us to service your Hyundai and looking forward to seeing you on your next service visit.

Thomas S. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy"
The service department was great.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/01/2017 06:05 AM
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David M. at Gossett Hyundai responded on 09/01/2017

Thank you for your business and looking forward to seeing you on your next service visit.

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