Gossett Hyundai

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901-386-9000
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Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

440 Reviews

5 star
77%
4 star
11%
3 star
4%
2 star
2%
1 star
4%

ReScore Reviews™ (22)

ReScore
Overall Rating 4.6363636/5Overall Rating 4.6363636/5Overall Rating 4.6363636/5Overall Rating 4.6363636/5rating 4.6363636
Original
Overall Rating 2.18182/5Overall Rating 2.18182/5rating 2.18182rating 2.18182rating 2.18182
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews

Verified Customer
Memphis, TN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
The statt person who took care of me. I had just come from another dealership I wasn't treated well and was frustrated.
This locaction listened to my needs, gave me the best pricing available, and the work was completed in a short time period. Best auto dealership service centers I've been to for Hyundia dealerships.
Recommended
DAVID M. from Gossett Hyundai responded on 11/11/2018

Thank you for the kind words about our service team and looking forward to seeing you on your next service visit.

BP
Bill P.
Cordova, TN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Fantastic people David Montgomery
I always have a great experience at this dealership
Recommended
DAVID M. from Gossett Hyundai responded on 11/06/2018

Thank you so much for your business and see you on your next service visit.

LM
Latonya M.
Memphis, TN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Good service they get the job done!!
Great job
Recommended
DAVID M. from Gossett Hyundai responded on 11/06/2018

Thank you for allowing us to take care of your Hyundai service needs and looking forward to seeing you on your next service visit.

LJ
Linda J.
West Memphis, AR
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
PDQ
Very quick attentive service
Recommended
DAVID M. from Gossett Hyundai responded on 10/31/2018

Thank you so much for the kind words
about our service team. 

Verified Customer
Cordova, TN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
The service techs are professional and always gives more information than expected. That is always a plus!
I like the atmosphere at Gosett Hyundai. From the service techs with positive attitudes, the service manager, David always so kind and Ms. Tammy having a warm, bubbly personality....
Recommended
DAVID M. from Gossett Hyundai responded on 10/31/2018

We appreciate your business and looking forward to seeing you on your next service visit.

TM
Tonya M.
Memphis, TN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Sonata
Fast and friendly service
Recommended
DAVID M. from Gossett Hyundai responded on 10/28/2018

We appreciate your business!!!

BP
Brenda P.
West Memphis, AR
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
good service
great service nice people
Recommended
DAVID M. from Gossett Hyundai responded on 10/24/2018

We appreciate your business and looking forward to seeing you on your next service visit.

LH
Lydia H.
Memphis, TN
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Oil change
The service was excellent
Recommended
DAVID M. from Gossett Hyundai responded on 10/22/2018

Thank you for the kind words about our service department and looking forward to seeing you on your next service visit.

LS
Leolar S.
Memphis, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Kindness, cleanest, fast.
I am very happy with the experience of being able to make an appointment. And the fast service.
Recommended
DAVID M. from Gossett Hyundai responded on 10/16/2018

Thank you for the kind words about our service department and looking forward to seeing you on your next service visit.

Verified Customer
Memphis, TN
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2018 Category: Service
Oil Change
Went well
Recommended
DAVID M. from Gossett Hyundai responded on 10/15/2018

We appreciate your business and looking forward to seeing you on your next service visit.

DE
Dawn E.
Memphis, TN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
1st service visit
Fast and friendly. Little bit of a drive for us but well worth it.
Recommended
DAVID M. from Gossett Hyundai responded on 10/13/2018

We appreciate your business and looking forward to seeing you on your next service visit 

Verified Customer
Memphis, TN
2018 Hyundai Ioniq Hybr
Verified Customer
ReScore Review™
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Very Good
My concern was rectified and taken seriously. Very thorough.
Recommended
Original Review
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/08/2018 Category: Service
Time Management
I would not recommend the service department to a friend, but I would recommend this dealership to a friend
DAVID M. from Gossett Hyundai responded on 10/08/2018

Thank you so much for taking the time to speak with me today regarding your last service visit. I would like to apologize again for the time that it took to complete the service on your vehicle. Please feel free to reach out to me on your next service visit so we can meet in person.

Verified Customer
Boulder City, NV
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Oil change
I had to wait a long time for an oil change a few months ago. The service manager made sure this visit was fast . He took the time to make sure i got an apology and a thank you for coming back. Very impressed.
Recommended
DAVID M. from Gossett Hyundai responded on 10/08/2018

Thank you for your business and looking forward to seeing you on your next service visit.

CW
Cathy W.
Memphis, TN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2018 Category: Service
Needs improvement
I think the repair write up/customer service area should be inside and not out in the repair shop.
Recommended
DAVID M. from Gossett Hyundai responded on 09/27/2018

We appreciate your business.

Verified Customer
Memphis, TN
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Good Experience
I was seen quickly and they were really helpful. They have chargers for phones now which I thought was nice.
Recommended
DAVID M. from Gossett Hyundai responded on 09/19/2018

Thank you so much for allowing us to take care of your Hyundai service needs and looking forward to seeing you on your next service visit.

Verified Customer
Memphis, TN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
people
courtes people
Recommended
DAVID M. from Gossett Hyundai responded on 09/13/2018

We appreciate your business and looking forward to seeing you on your next service visit.

VD
Vernita D.
Memphis, TN
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Customer service
Great customer service I was in and out like always. Thanks
Recommended
DAVID M. from Gossett Hyundai responded on 09/13/2018

Thank your for allowing us to take care of all of your Hyundai service needs and looking forward to seeing you in your next service visit. 

MW
Michael W.
Memphis, TN
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Good service
They are very thorough and explained needed maintenance
Recommended
DAVID M. from Gossett Hyundai responded on 09/07/2018

Thank you for allowing us to take care of your Hyundai service needs and looking forward to seeing you on your next service visit.

PM
Pamela M.
Drummonds, TN
2016 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Service
Great service
Recommended
DAVID M. from Gossett Hyundai responded on 09/07/2018

Thank you for your business and looking forward to seeing you on your next service visit.

BP
Bill P.
Cordova, TN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Great experience as usual
David Montgomery is a pleasure to deal with
Recommended
DAVID M. from Gossett Hyundai responded on 09/04/2018

Thank you so much for the kind words and looking forward to seeing you on your next service visit.