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Gossett Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(796 Reviews)
69
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Score Details

5 stars
76%
4 stars
11%
3 stars
4%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
58
Total ReScores™
4.6
ReScore™ Average
69
Net Promoter Score ®

Business Details

About

Gossett Hyundai is conveniently located in Memphis, TN. and staffed with expert technicians who provide quality Hyundai repair and maintenance. Gossett Hyundai is conveniently located in Memphis, TN. and staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(901) 386-9000
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
1870 Covington Pike Memphis, TN 38128
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(796 Reviews)
Write a Review
Recent Reviews
BJ
gravatar
Bren J.
Millington, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2023
1
Category: Service
What's the Point? (SERVICE)
I don't even know why the service area bothers with scheduling online appointments. My husband scheduled an appointment and took off from work. He arrives and they were like, "Oh you must have scheduled online." They almost seemed surprised by it which wasn't encouraging. They then proceeded to tell us it would be a few days before they had time to work on the vehicle. Not everyone has a second vehicle or people who can help them. I had to call then multiple days to get the run around always with an excuse. Here is what is ridiculous. Why would you have several appointment times listed if you are so backed up that the vehicle won't be worked on for days. You turn off the appointment scheduler and make people call to see if you can be bothered or stop taking customers or actually hire enough staff that several cars get worked on in a day. It is going to be hard for customers to pay for service when they lose their jobs because they have no way to work.
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