Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

881 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 20 hours ago

Reviews


BK
Bill K.
Great Falls, VA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
GF Exxon alwasy does a great job.
GF Exxon really works with the customers to provide great service at a reasonable cost. They do it by understanding the customers needs and do not do extra work. Bill K

Verified Customer
Great Falls, VA
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Prompt
Prompt & reliable like always!

PK
Pete K.
Great Falls, VA
Ford GT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Fast and efficient
I just got the emissions inspection done, but the inspector was quick and very customer-oriented.

EO
Ed O.
Virginia
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Ed said everyone was very pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

AL
Anna L.
Great Falls, VA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Anna said the staff actually took the time to explain all the details, and what the priorities would be.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
Great Falls, VA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Susan said the business' employees were super-helpful and honest. They were very clear before the work was done. It was timely and accommodating.
This review was collected via phone interview by Customer Research Inc.

JS
Janis S.
Great Falls, VA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Always a pleasure
I noticed there was no line for a safety inspection so I zipped into the lot at Great Falls Exxon. As I have come to expect, I was greeted warmly, and my car was handled efficiently. It is great to have a such friendly and dependable service for my car right here in Great Falls. Five Stars again.

TM
Tawfeeq M.
Arlington, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Car Problem (Service Manager)
The best thing in that Auto shop is the service manager. Tofun is very professional and knowledgeable in his field. Also he was very helpful and caring. I appreciate your great service.

BF
Bart F.
Great Falls, VA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Bart said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Reston, VA
Jaguar X-TYPE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2018
Deal on Parts
We have an old Jaguar and often need serious repairs. Great Falls knows how to the best deals on parts and they did the work on time.

GD
Geoff D.
Great Falls, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Most recent service experience
Always a pleasure to do business with Saman and his team. Fast turnaround. Fair pricing. Knowledgeable staff.

BM
Bob M.
Great Falls, VA
Mercedes-Benz C280
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Very good service
As usual, very good service. Highly recommend G.F. Exxon.

AN
Ahmed N.
Great Falls, VA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Highly professional, very friendly and excellent neighbor
Highly professional, very friendly and excellent neighbor

Verified Customer
Great Falls, VA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Always quick, courteous service
Never disappointed with the service at Great Falls Exxon.

MB
Max B.
Great Falls, VA
Lexus IS 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Max said that the facility provides good customer service, he appreciated the text updates on his repair and they took good care of him.
This review was collected via phone interview by Customer Research Inc.

BL
Bruce L.
Great Falls, VA
Jaguar XK8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
check engine light
Today's car manufacturer's have the ability to build great cars...mechanically. As a car ages, it has been my experience it is the sensors that wear out (?) before the mechanical parts. Chasing down a sensor mystery even with sensors can be difficult. Exxon has the experience and the ability to chase down these problems and get a car back on the road quickly. Thanks.

EM
Ellen M.
Great Falls, VA
Ford Expedition EL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Ellen said that her visit to the facility was good but she had trouble paying for her service.
This review was collected via phone interview by Customer Research Inc.

AT
Asad T.
Great Falls, VA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
No reason to go anywhere else
I have been taking all my cars to great falls Exxon for over 6 years. They are professional with the service, thorough in explaining the requirements and suggesting the best and most economical options. You get on time quality service without any gimmicks. Tufun is always on top of things and remembers all the details about your car so you don’t even have to remember what needs to be done from the last service recommendations. Just drop the car and they will take care of it.

DN
David N.
Great Falls, VA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
David said everything with his experience was fine. The staff got the work done quickly and they did a good job. They allowed him to pick up his vehicle after hours, which was helpful.
This review was collected via phone interview by Customer Research Inc.

KG
Karen and Larry G.
Great Falls, VA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
AC
Great job! Did repair quickly in very hot week to lose AC! Thanks