Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

903 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Great Falls, VA
INFINITI I30
Verified
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09/15/2018
Courtesy and effecientcy
Good service and prompt turnaround.

GP
Greg P.
Reston, VA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
BMW service
The technicians did a great job diagnosing an elusive suspension issue. After the repair, it handled better than it has in a long time.

SP
Steve P.
Vienna, VA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Honest Work
There appeared to be a number of problems with my vehicle. The mechanic properly and quickly identified the one problem. They could have "found" other things, but they only fixed what was needed.

PT
Paul T.
Great Falls, VA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Top Notch Service
If you haven't experienced the superior Team at the Exxon of Great Falls, it's time you do. Honest and experienced folks that put their customers first. Keep up the great work!!

VG
Virginia G.
Great Falls, VA
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Virginia said the service is excellent.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Great Falls, VA
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
David said this business always does what he expects of them and they are reasonable and do not try to up sell him services.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Great Falls, VA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Tire change, oil change and inspection
Great, friendly service as always. Went in go get my inspection taken care of, only to find out my tires would not pass inspection. Luckily, they helped me to buy tires and schedule a time to get my tire change and inspection done. They also changed my oil and got it all done within 3 hours! <3

HF
Hossein F.
Great Falls, VA
Lexus LS 400
Verified
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09/01/2018 Category: Service
Spoke with June. She said they are friendly, helpful, have reasonable rates and are really nice,
This review was collected via phone interview by Customer Research Inc.

AN
Ahmed N.
Great Falls, VA
Mercedes-Benz ML550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
excelent service
I have been using Great Falls Exxon for the last ten years and always getting very friendly and excellent service for all of my family four cars.

BN
Bob N.
Great Falls, VA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Another Great Service by Great Falls Exxon
Despite having moved to Ashburn, my family continues to bring all of our vehicles (seven total) to GF Exxon. We know they can be trusted to do a good job at a competitive price.

MK
Mr./Ms. K.
Great Falls, VA
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Range Rover Service
Awesome work as always!

Verified Customer
Great Falls, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Great service
Great service this time. Only do what's needed.

Good records so able to follow up on items that were flagged last service.

Helpfully took me back to home and picked me up.

KK
Keven K.
Virginia
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Keven said they finished on time.
This review was collected via phone interview by Customer Research Inc.

TD
Thomas D.
Virginia
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Thomas said it was a simple process. He did not have to wait long. The vehicle was ready when promised.
This review was collected via phone interview by Customer Research Inc.

RN
Robert N.
Great Falls, VA
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Under carriage repair
When I took my 2005 Chrysler Pacifica in for a safety inspection, a hole from rust was discovered in the metal underneath the car. Immediately I was shown the problem (not just a given a flunked inspection), and the owner offered different options for me. When I chose one, the owner rode to my home with me and drove my car back to be repaired. By the end of the next day my car was repaired, which involved welding a new piece onto the frame., among a couple of other things. I felt as if I were an important customer to them, and that my satisfaction was of the utmost importance.

MM
Matt M.
Great Falls, VA
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Matt said the facility was very responsive. The staff was helpful and communicated well, making the visit easy.
This review was collected via phone interview by Customer Research Inc.

SK
Scott K.
Great Falls, VA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Scott said they are great people and they don't take a long time.
This review was collected via phone interview by Customer Research Inc.

JC
Julie C.
Great Falls, VA
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Julie said everything was done to her satisfaction.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Great Falls, VA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Mike said he has used this business for years. They always do a good job for him there.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Great Falls, VA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Two cars in and out in a few hours - routine maintenance!
Yesterday morning, brought our two Honda Odysseys in for routine maintenance; both were in and out in a few hours, with the usual careful attention from Saman and Toufun...in fact one of them needed a little further attention thereafter, they dropped everything to triple-check that all wa OK (there was no real problem), but that's typical of their team. Great Falls is lucky to have such a serious company as our sole facility - imagine what it would be like without them.