These dudes installed tires (which are enexpensive, so If you're on a budget, it helps out tremendously) and when they installed em, they put the lugs on way too tight. I tried to take em offa week later to change my brakes and I couldnt get em off. Im not some weak guy. I've done my own brakes on all of my cars for the past 18 years. I even used an electric impact wrench to try and get em off. Would not work. I went back to the exxon ans these dudes tell me that it couldnt have been them. I was like this was last week and I come to yall all the time. I even brought up the conversations we had while they were doing my tires. Still, they pretended it wasnt them. One dude even said "well Audi lugs self tighten". I was dying. Please dont play me like Im some dumb millenial who has no idea about cars. I wasnt asking for any money back, just loosen the lugs some so that I can tighen em back up to normal specs.
If people cant own up to their mistakes instead of lying to them, I'd probably come back and keep spending my money with them... But these dudes? Come on... Bama told me that Audi lugs self tighten and then reminded me to tighten em back up when I was about to leave. I thought they were supposed to self tighten while Im driving lol
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
If people cant own up to their mistakes instead of lying to them, I'd probably come back and keep spending my money with them... But these dudes? Come on... Bama told me that Audi lugs self tighten and then reminded me to tighten em back up when I was about to leave. I thought they were supposed to self tighten while Im driving lol