Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

642 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
92% Business Response
Latest Review 2 days ago

Reviews


DN
David N.
Weston, WI
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Fast & friendly service
They put a couple of tires on for me and did a great job! I’ve been a customer for years and they’ve always done a great job!
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you David for taking the time to review our business.  We really appreciate hearing from our guests.  We look forward to seeing you for future service!


KS
Keith S.
Wausau, WI
Honda Odyssey
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2018 Category: Service
Keith said the staff at this business were a little bit pushy on trying to sell him things he did not want.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Keith for taking the time to review our business.  We appreciate hearing from our guests.  We do not intend to be pushy, but rather educate, advice, and provide the best possible service to our guests.  Thank you for your feedback as we contiune to improve.


RD
Ron D.
Wausau, WI
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Great service on my vehicle every time
Again you came through for me when I was stranded and the car would not start. Even though I did get my car running Jon OK'd my bringing my car in to have a technician check the problem and perform an oil change. Thanks to Jon and his great team of technicians!!!
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Ron for taking the time to review our business.  We really appreciate hearing feedback from our guests.  It is a privilege to service your vehicle and we look forward to seeing you again!


JL
Jim L.
Wausau, WI
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Jim said that it's fun doing business with the place.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Jim for giving us a great review and we look forward to seeing you again!


DR
Diana R.
Wausau, WI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Tom did a great job keeping me informed on what was happening and following thru .
There was an issue with a part fitting properly but the shop did the fix in the manner in which it needed to be . So as not to reduce the quality of the job.
Jon G. from Griesbach Auto Service responded on 11/13/2018

Thank you Diana for taking the time to review our business.  We strive to provide exceptional service to everyone and their vehicle.  We look forward to seeing you again for future service!


JS
Jeff S.
Wausau, WI
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Jeff said the business's prices could be a little lower.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/08/2018

Thank you Jeff for taking the time to review our business.  We look forward to seeing you again for future service.


DT
Dean T.
Wausau, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Dean said the work the business did was good.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/08/2018

Thank you Dean for taking the time to give us a great review!  We look forward to seeing you again!


KR
Keith R.
Wausau, WI
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Very Satisfied
Timely, good customer service, easy to schedule appointment
Jon G. from Griesbach Auto Service responded on 11/08/2018

Thank you Keith for taking the time to review our business.  We greatly appreciate hearing from our guests.


CS
Charles S.
Marathon, WI
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Charles said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/08/2018

Thank you Charles for taking the time to review our business!


WS
Wayne S.
Wausau, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Wayne said this business provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 11/08/2018

Thank you Wayne for giving us a great 5-star review!


TT
Teresa T.
Wausau, WI
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Very friendly and convenient to my home/work.
Everyone was very nice and friendly and were able to take care of my much needed oil change. Thank you!
Jon G. from Griesbach Auto Service responded on 11/08/2018

Thank you Teresa for taking the time to give us a great 5-star review!  It is a privilege to service your vehicle and we look forward to seeing you again!


NM
Nikki M.
Wausau, WI
Chrysler PT Cruiser Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Great to work with, very friendly.
Very nice to work with.
Jon G. from Griesbach Auto Service responded on 11/08/2018

Thank you Nikki for taking the time to review our business.  We love to hear from our guests and look forward to seeing you again!


TH
Thomas H.
Wausau, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Quality work at fair price.
Quality service fair pricing. No surprises or trying to push extra services. Clean facility, time estimate for service was right on. Professional and courteous staff. Will be back.
Jon G. from Griesbach Auto Service responded on 10/08/2018

Thank you Thomas for giving us a great 5-star review!  We really appreciate hearing from our guests.  It is our goal to provide exceptional service to everyone and their vehicle. We look forward to seeing you for future service!


LM
Lori M.
Menomonie, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Amazing service
We were going camping when we got close to Wausau our abs and break lights came on. I looked for repair shop and Griesbach Auto Service was the closest, it was 430 pm and they were due to close soon! They did not hesitate to help us out! They let us park our camper next to their building and plug us in for the night as we had to wait for parts to come! Their willingness to help and get us back on the road along with their hospitality was amazing! Prices are comparable and reasonable! They truly went above abd beyond to help us!!
Jon G. from Griesbach Auto Service responded on 10/08/2018

Thank you so much for the great 5-star review!  We are glad to help out and happy to hear your trip was a success!


MP
Misty P.
Mosinee, WI
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Misty said the business took a long time for the oil change. She did not know why.
This review was collected via phone interview by Customer Research Inc.

RA
Ron A.
Wausau, WI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Ron said they always treat him well.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 10/08/2018

Thank you Ron for taking the time to review our business.  We really appreciate hearing from our guests and look forward to seeing you again!


DI
Darryl I.
Wausau, WI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Spoke with Rene. She said the business was very nice. They are friendly and very professional. They have reasonable prices.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 09/25/2018

Thank you Darryl and Rene for taking the time to review our business.  We really appreciate hearing from our guest and we look forward to seeing you in the future.


RR
Richard R.
Stetsonville, WI
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Oil Change & Tire Rotation
Everything was done right and efficiently. They checked the car over to help me keep on top of things. A little maintenance now can prevent a big bill in the future.
Jon G. from Griesbach Auto Service responded on 09/25/2018

Thank you Richard for taking the time to review our business.  We really appreciate hearing from our guests.  It is a privilege to service all of your vehicles and we look forward to seeing you soon!


JH
Justin H.
Wausau, WI
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
No more grinding!!!
Guess what?!?! My brakes don't grind anymore and my car stops. Pretty important stuff. They really kept me up to date with what my car needed and if there was going to be any delays. Even offered a car overnight if I needed one. Very pleased.
Jon G. from Griesbach Auto Service responded on 09/06/2018

Thank you Justin for the great review!  We always enjoy feedback from our guests.  Our goal is to provide exception service to everyone and their vehicle.  Thank you again!


SP
Shawn P.
Wausau, WI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Shawn said this business did what he wanted them to do and it was done right.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 09/06/2018

Thank you Shawn for taking the time to review our business.  We appreciate hearing from our guests and we look forward to seeing you again!