Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

626 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
92% Business Response
Latest Review 4 days ago

Reviews


DI
Darryl I.
Wausau, WI
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Spoke with Rene. She said the business was very nice. They are friendly and very professional. They have reasonable prices.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Stetsonville, WI
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Oil Change & Tire Rotation
Everything was done right and efficiently. They checked the car over to help me keep on top of things. A little maintenance now can prevent a big bill in the future.

JH
Justin H.
Wausau, WI
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
No more grinding!!!
Guess what?!?! My brakes don't grind anymore and my car stops. Pretty important stuff. They really kept me up to date with what my car needed and if there was going to be any delays. Even offered a car overnight if I needed one. Very pleased.
Jon G. from Griesbach Auto Service responded on 09/06/2018

Thank you Justin for the great review!  We always enjoy feedback from our guests.  Our goal is to provide exception service to everyone and their vehicle.  Thank you again!


SP
Shawn P.
Wausau, WI
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Shawn said this business did what he wanted them to do and it was done right.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 09/06/2018

Thank you Shawn for taking the time to review our business.  We appreciate hearing from our guests and we look forward to seeing you again!


RM
Rich M.
Wausau, WI
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Good service at a fair price
They have been doing maintenance on my vehicles for years and they always do a great job.
Jon G. from Griesbach Auto Service responded on 09/06/2018

Thank you Rich for giving us a great 5-star review!  We love to hear form our guests and we look forward to seeing you for future service.


KD
Kip D.
Wausau, WI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Kip said that the place was able to get him in the same day that he called for an appointment.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 09/06/2018

Thank you Kip for taking the time to review our business.  We really appreciate hearing from our guests.  It is a privilege to service your vehicle and we look forward to seeing you again!


MB
Marggie B.
Wausau, WI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Spoke with Marggie's husband. He said that the service at this business is excellent.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/29/2018

Thank you Marggie for taking the time to review our business.  We really appreciate hearing from our guests.  It is a privilege to service your vehicle and we look forward to seeing you again!


RP
Ray P.
Wausau, WI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Ray said this business does good work. The are honest and they do no work with out permission.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/27/2018

Thank you Ray for taking the time to review our business.  We really appreciate hearing from our guests.  It is a privilege to service your vehicle and we look forward to seeing you in the future.


TD
Tom D.
Wausau, WI
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Tom said the business did a great job. He stated he would like it to just keep up the good work.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/23/2018

Thank you Tom for taking the time to review our business. We really appreciate hearing from our guests.  It is a privilege to service your vehicle and we look forward to seeing you again!


RA
Russ A.
Wausau, WI
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
Professional, neat and very customer friendly
Excellent service
Jon G. from Griesbach Auto Service responded on 08/23/2018

Thank you Russ for taking the time to review our business.  We really appreciate hearing from our guests and look forward to seeing you again for service.


JY
Jordan Y.
Hudson, WI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Jordan said the employees made his experience simple and easy. He was in a tough spot and they were able to get him in right away on that same afternoon.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/23/2018

Thank you Jordan for taking the time to review our business.  We really appreciate hearing feedback from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.


BK
Bernice K.
Wausau, WI
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Bernice said the business does a good job with the service they provided.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/17/2018

Thank you Bernice for taking the time to review our business.  We really appreciate hearing from our guests.  It is a privilege to service your vehicle and we look forward to seeing you in the future.


Verified Customer
Wausau, WI
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Pleasant people, timely service, clean waiting area.
Always indicate problems that may be coming up in the future. Always courtius.
Jon G. from Griesbach Auto Service responded on 08/14/2018

Thank you for taking the time to review our business.  Our goal is to provide exceptional service to everyone and their vehicle.


SZ
Steve Z.
Wausau, WI
BMW X3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Steve said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/14/2018

Thank you Steve for taking the time to review our business.  We really appreciate hearing from our guests and look forward to seeing you in the future!


WS
Wayne S.
Wausau, WI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Wayne said the business was awesome.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/14/2018

Thank you Wayne for taking the time to review our business.  We really appreciate getting feedback from our guests and we look forward to seeing you again!


BZ
Barb Z.
Wausau, WI
Saturn Aura
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Spoke with Phyllis. She said she would recommend this facility for service.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 09/06/2018

Thank you Barb and Phyllis for the review!


DE
David E.
Wausau, WI
Jeep Renegade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Great service
Very happy with the service and honesty of this business.
Jon G. from Griesbach Auto Service responded on 08/14/2018

Thank you David for taking the time to review our business.  We really appreciate hearing from our guests and we look forward to seeing you in the future!


BL
Bill L.
Wausau, WI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Bill said the staff did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/14/2018

Thank you Bill for taking the time to review our business.  Our goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you again!


JF
Joanne F.
Wausau, WI
Ram 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Joanne said she has had as good or better care at other facilities. She has already recommended this business.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 08/14/2018

Thank you Joanne for giving us a review.  We love to hear what our guests have to say and we look forward to seeing you again!


Verified Customer
Wausau, WI
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Friendly, work done on time
Scheduled quickly, car returned clean, friendly staff. First time with Griesbach, I definitely wil continue.
Jon G. from Griesbach Auto Service responded on 08/14/2018

Thank you for taking the time to review our business and we look forward to seeing you again!