Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

606 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
92% Business Response
Latest Review 5 days ago

Reviews


RC
Robert C.
Wausau, WI
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Robert said the staff did the right thing. They showed him what needed to be fixed and told him how they were going to do it. They got the work done. He appreciated the great work.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 07/19/2018

Thank you Robert for taking the time to review our business.  We really appreciate hearing from our guests.  It is a privilege to service your vehicles and we look forward to seeing you again!


RA
Ray A.
Wausau, WI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ray said he has no complaints whatsoever. He hopes they keep up the great work.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 07/16/2018

Thank you Ray for taking the time to review our business.  We really appreciate hearing from our guests and we look forward to seeing you again!


RA
Ray A.
Wausau, WI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ray said he has no complaints whatsoever. He hopes they keep up the great work.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 07/16/2018

Thank you Ray for taking the time to review our business.  We really appreciate hearing from our guests and we look forward to seeing you again!


LK
Lucas K.
Wausau, WI
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Lucas said he has been going to the business ever since he can remember.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 06/25/2018

Thank you Lucas for taking the time to review our business.  We really appreciate hearing what our guests have to say.  We look forward to seeing you again!


JP
Jamie P.
Mosinee, WI
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Oil Change/Tire Rotation
I received great service and was in and out very promptly. I would definitely recommend Griesbach. I called Mon and was able to be seen on Tues. 😊
Jon G. from Griesbach Auto Service responded on 06/25/2018

Thank you Jamie for taking the time to review our business.  We really appreciate hearing from our guest.  Our goal it provide exceptional service to everyone and their vehicle.  We look forward to seeing you again!


DJ
Dick J.
Wausau, WI
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Dick said he was well satisfied with the service he received. The staff explained the details and options to him well.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 06/25/2018

Thank you Dick for taking the time to review our business.  We really appreciate getting feedback from our guests.  It is a privilege to service your vehicle and we look forward to seeing you again!


SD
Sherri D.
Wausau, WI
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Sherri said she's been going to the business for a long time to get her oil changes.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 06/19/2018

Thank you Sherri for taking the time to review our business.  We really appreciate hearing from our guests.  It is a privilege to service your vehicle and we look forward to seeing you again!


JL
Jim L.
Wausau, WI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Jim said he likes to go to this business. They have good mechanics there. He gets in quickly and they take care of his problems.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 06/19/2018

Thank you Jim for taking the time to review our business.  We love to hear from our guests.  It is a privilege to service all of your vehicles and we look forward to seeing you for future service.


RS
Roger S.
Wausau, WI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Roger said he got in and out fast.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 06/19/2018

Thank you Roger for giving us a great review.  We look forward to seeing you again!


TR
Tina R.
Marathon, WI
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Tina said she brought them a vehicle and they diagnosed it . It was a fast turn around. They repaired the vehicle in nine hours. They have great service and great communication.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 06/19/2018

Thank you Tina for taking the time to review our business.  We really appreciate hearing feedback from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you again for future service.


WG
Wendy G.
Marathon, WI
Mazda RX-8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Wendy said the staff was informative, listened to her, and were respectful.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 06/19/2018

Thank you Wendy for taking the time to review our business.  We love to hear from our guests and look forward to seeing you again!


TD
Tom D.
Wausau, WI
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Tom said the business treats him well. He said he has been there several times.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 06/19/2018

Thank you Tom for taking the time to review our business.  It is a privilege to service your vehicle and we look forward to seeing you soon!


JR
Janice R.
Wausau, WI
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Janice said the business was able to get the job done. They picked her up and dropped her off.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 06/19/2018

Thank you Janice for taking the time to review our business.  We really appreciate hearing from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you again!


AF
Allan F.
Wausau, WI
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018
Fair pricing for a oil change
They were able to get me in quickly
Jon G. from Griesbach Auto Service responded on 05/31/2018

Thank you Allan for taking the time to review our business.  We look forward to seeing you again!


LD
Lee D.
Wausau, WI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Lee said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 05/31/2018

Thank you Lee for the positive review.  We look forward to seeing you again!


HK
Henry K.
Wausau, WI
Lincoln MKS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Henry said he likes the little customer service extras this business does for it's customers.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 05/31/2018

Thank you Henry for taking the time to review our business.  We love to get feedback from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you again!


Verified Customer
Wausau, WI
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Courtesy
They're courteous they offered refreshments, the work was done well without being hurried and there's not much else to say everything was great the people the work everything
Jon G. from Griesbach Auto Service responded on 05/31/2018

Thank you for the great review!  Exceptional service is our goal.  We look forward to seeing you again!


AG
Alice G.
Wausau, WI
Chevrolet Impala Limited
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Alice said she has no complaints and the staff did a good job. The staff started the work right away. She said she arrived early to the business to pick up vehicle and she appreciated they had coffee for her to drink. She is very satisfied and happy that they have good prices.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 05/23/2018

Thank you Alice for taking the time to review our business.  We really appreciate getting feedback from our guests.  Our goal is to provide the best service to you and your vehicle.  Thank you again and we look forward to seeing you again!


AB
Author B.
Wausau, WI
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Author said the staff was polite and nice. They explained everything to him and didn't push other services on him. They only did what needed to be done.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 05/15/2018

Thank you Author for taking the time to review our business.  We really appreciate hearing from our guests.  Our goal is to provide exceptional service to everyone and their vehicle.  We look forward to seeing you again!


MB
Marty B.
Wausau, WI
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Marty said the employees were very professional, on time, and explained things to him so he could understand. They did good work and let him know about future services needed.
This review was collected via phone interview by Customer Research Inc.
Jon G. from Griesbach Auto Service responded on 05/15/2018

Thank you Marty for taking the time to review our business.  We really appreciate getting feedback from our guests.  We look forward to seeing you for future service.