08/25/2015 Category: Service
Aj said he dropped off the vehicle and told the business what was wrong with it. When he went back to the business, the owner told him they already looked at it. They told him what was wrong with it and charged him $125 for it, even though he told them already what was wrong. He will not be going back. The staff he was working with were really nice, but there was a big miscommunication.
This review was collected via phone interview by Customer Research Inc.
Dennis M., Manager from Griffin's Auto Repair responded on 09/14/2015
It is unfortunate that your experience was not up to your standards. If there is anything that we can do for you in the future please give us a call.