Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

99 Reviews

100% Would Recommend
Latest Review about 3 years ago

Reviews


ES
Edward S.
Melrose Park, IL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2015 Category: Service
Edward said this business is fantastic. They can do anything and are an excellent business. They service a twelve year old and fifteen year old vehicle of his. They keep up the good work by servicing his vehicles right and being customer oriented. He would recommend this business to anybody. In the past, he would take his vehicles to another well-known business but they were not as efficient as this facility because of their oversized business flow. His wife recommended this business and the employees service his vehicle immediately. They are smart by managing time effectively and not over-selling their business, giving customers a low wait time and themselves a steady flow of customers. He is someone who is very familiar with vehicles and trusts the service of this business.
This review was collected via phone interview by Customer Research Inc.

RT
Robert T.
Melrose Park, IL
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Robert said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JN
Jim N.
Chicago, IL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2015 Category: Service
Jim said the business always treats him well and he is satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

BS
Bonita S.
Westchester, IL
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2015 Category: Service
Bonita said the people who work at this business are excellent and they did a job well done.
This review was collected via phone interview by Customer Research Inc.

TT
Tim T.
Elmwood Park, IL
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Tim said this business did what they promised.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Melrose Park, IL
Isuzu Ascender
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Joe said he liked the employee he worked with. They were very nice and professional. He had a very pleasant experience with this business.
This review was collected via phone interview by Customer Research Inc.

JL
Jesse L.
Melrose Park, IL
Pontiac Montana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015 Category: Service
Jesse said this business took care of him, provided great customer service, and there was no complaints. He mentioned he was very happy with their service.
This review was collected via phone interview by Customer Research Inc.

JS
Joanne S.
River Grove, IL
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015 Category: Service
Joanne said she has been going to this business for years.
This review was collected via phone interview by Customer Research Inc.

DB
DR FRED B.
Oak Park, IL
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2015
Maintenance
Great

MG
MIKE and KELLY G.
River Grove, IL
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2015
oil change
I stopped at Hagen late on a Friday afternoon for an oil change. I didn't have an appointment and they got me in and out within a half hour. The price was very reasonable and they are always friendly.

RH
RICH AND MICHELLE H.
River Grove, IL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2015
Friendly and Clean
Love the courtesy car offer.... Fast friendly service.

DS
Diana S.
Bensenville, IL
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2015 Category: Service
Diana said this business got the job done in a timely manner. They provided her with a courtesy vehicle. She also thought the service they provided was decent.
This review was collected via phone interview by Customer Research Inc.

LW
Luke W.
Schiller Park, IL
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2015 Category: Service
Spoke with Christina. She said this business is the only one she goes to and they are good.
This review was collected via phone interview by Customer Research Inc.

RT
Rabeca T.
Northlake, IL
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2015 Category: Service
Rabeca said she has always had good service with this business. They are trustworthy and they treat her with respect. She would like to thank the business for all the service throughout the years.
This review was collected via phone interview by Customer Research Inc.

WT
Werner T.
Glendale Heights, IL
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Werner said he has been doing a lot of business with them for many years.
This review was collected via phone interview by Customer Research Inc.

TG
TOM G.
Elmwood Park, IL
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015
Expert, prompt courteous service
Have been dealing with Hagen's for 20 years. Have had professional, honest, and fair experience.

LC
Luis C.
Elmwood Park, IL
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015 Category: Service
Luis said this business does a good job. His engine locked and they were able to provide good service to his vehicle.
This review was collected via phone interview by Customer Research Inc.

CZ
CAROL Z.
Scottsdale, AZ
Chevrolet Beretta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2015
Trustworthy & Friendly
Great experience. So rare to find a mechanic you can trust...but these guys are solid!

FH
Frank H.
Franklin Park, IL
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2015 Category: Service
Frank said the business has always provided great service.
This review was collected via phone interview by Customer Research Inc.

RN
Rex N.
Franklin Park, IL
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
Rex said this business' service was good and he will use them again. They have a good staff.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 99 in total