Hamilton Hyundai

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575-935-9305
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(209 Reviews)
5 star
85%
4 star
8%
3 star
2%
2 star
1%
1 star
1%

ReScore Reviews™ (5)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
97% Would Recommend
100% Business Response
Latest Review about 2 months ago

Reviews

TT
Taylor T.
Clovis, NM
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021 Category: Service
Quick service
I will return for service on my Hyundai.
Recommended
LJ
LUCAS L J., SERVICE MANAGER from Hamilton Hyundai responded on 01/18/2021

Thank you for the 5 star review. We value the time that you took to provide us with feedback on our performance. We look forward to seeing you again soon. 

Lucas Jaramillo
Parts and Service Manager
575-935-9305
RS
Robin S.
Clovis, NM
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020 Category: Service
Excellent
Excellent customer service
Recommended
LJ
LUCAS L J., SERVICE MANAGER from Hamilton Hyundai responded on 12/31/2020

Thanks for rating us. We appreciate the 5 star rating. We are glad that we were able to meet all your expectations.  Thanks again. 

Lucas Jaramillo
Parts and Service Manager
575-935-9305
LC
Lauren C.
Clovis, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2020
Amazing Customer Service
I came in on a Saturday with no appointment because my tire pressure was low on a tire, Lucas dropped everything he was doing to get my car checked out. I found out I had a hole in my tire, but he had no one on schedule to do it that day. He advised me that he had called someone in to come take care of it on the spot and that I would be on my way within the hour!

Fantastic Customer Service!
Thank you Lucas Jaramillo
Recommended
LJ
LUCAS L J., SERVICE MANAGER from Hamilton Hyundai responded on 12/15/2020

Thank you so much for the kind words. We value all of our customers here at Hamilton Hyundai and we are glad when we can exceed our customers expectations. Thanks for the 5 Star rating and we hope that you have a wonderful and safe Holiday season. 

Lucas Jaramillo
Parts and Service Manager
575-935-9305
LL
Lonnie L.
Clovis, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020
Great Purchase
After 37 years of buying only Toyotas, we purchased a Hyundai Palisade Limited. This is the best car we have ever owned and Hamilton Hyundai is a great dealership both in sales and service. We highly recommend Ryan Roberts as a sales person. He is very knowledgeable of the vehicles and a perfect gentleman. Lucas, the service manager, also does a great job! Shawn Hamilton is making a difference in our community with his family dealerships!
Recommended
LJ
LUCAS L J., SERVICE MANAGER from Hamilton Hyundai responded on 10/19/2020

Thank you so much for the kind words. We strive to provide excellence in Sales and Service and it is always nice to get positive feedback from our new customers. Welcome to the Hyundai Family here at Hamilton Hyundai, we look forward to seeing you soon. Thanks again and please enjoy that beautiful Palisade. 

Lucas Jaramillo
Parts and Service Manager
575-935-9305
JM
Josephine M.
Clovis, NM
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020 Category: Service
Wonderful, friendly, caring staff
Always a satisfied customer whether I'm there to purchase a vehicle, get an oil change, a detail, or just have questions regarding my vehicle. The staff is always quick to assist me. I feel the employees at this store go above and beyond to make sure the customer is satisfied. It's a very comfortable, friendly atmosphere and i very much appreciate each and every staff member there. A big shout out to Emily Anaya who was the salesperson...I would never go anywhere else for my car needs. Thank you to ALL OF YOU!
Recommended
LJ
LUCAS L J., SERVICE MANAGER from Hamilton Hyundai responded on 10/06/2020

Thank you so much for the 5 Star rating. We try to go above and beyond for our customers and we are always happy to hear any and all feedback. We are forever thankful that you are a loyal customer to Hamilton Hyundai Service and Sales. 

Lucas Jaramillo
Parts and Service Manager
575-935-9305
KB
Kim B.
Portales, NM
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020 Category: Service
Service
Friendly and knowledgeable staff.
Recommended
LJ
LUCAS L J., SERVICE MANAGER from Hamilton Hyundai responded on 09/23/2020

Thank you so much for the positive feedback. Our team here at Hamilton Hyundai really appreciates your input on how we are doing and the service we are providing to our customers. Thanks again and we look forward to seeing you again soon. 

Lucas Jaramillo
Parts and Service Manager
575-935-9305
WE
William E.
Clovis, NM
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020 Category: Service
The people
The people
Recommended
LJ
LUCAS L J., SERVICE MANAGER from Hamilton Hyundai responded on 09/21/2020

We greatly appreciate the kind review that you gave our service department. We strive to provide excellent service and we appreciate you more than you know. Thanks again. 

Lucas Jaramillo
Parts and Service Manager
575-935-9305
ND
Nancy D.
Clovis, NM
2013 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020 Category: Service
100 % customer service.... always!
I am always treated so well..
Recommended
LJ
LUCAS L J., SERVICE MANAGER from Hamilton Hyundai responded on 06/23/2020

Thank you for the 5 star rating. We strive to provide excellent customer service to all of our customers. We look
forward to seeing you soon as always. 

Lucas Jaramillo

Parts and Service Manager
575-935-9305
Verified Customer
Clovis, NM
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020 Category: Service
Regular maintenance
Great service...
Recommended
LUCAS L J., SERVICE MANAGER from Hamilton Hyundai responded on 05/26/2020

Thank you for the 5 star review. We look forward to seeing you again soon. 

Lucas Jaramillo
Parts and Service Manager
575-935-9305
IW
Isabell W.
Clovis, NM
2017 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2020 Category: Service
Service Department
I always get the best customer service at Hamilton Hyundai Service Department. Bryan has the best team. Maintenance on my vehicle is easy because of them. Service is quick, efficient, and friendly.
Recommended
LJ
LUCAS L J., SERVICE MANAGER from Hamilton Hyundai responded on 04/20/2020

Thank you so much for speaking so greatly of our team. We appreciate the recognition and we look forward to seeing you again soon. 

Lucas Jaramillo
Service Manager
575-935-9305
AS
Anna S.
Clovis, NM
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2020 Category: Service
Very Professional
Each time I go, the staff is always very helpful and professional!!
Recommended
LJ
LUCAS L J., SERVICE MANAGER from Hamilton Hyundai responded on 04/13/2020

Thanks for the review Anna, we are glad that you feel this way about or staff. We look forward to seeing you soon and providing you with quality service on your vehicle. 

Lucas Jaramillo
Parts and Service Manager
575-935-9305
CM
Christopher M.
Clovis, NM
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020 Category: Service
Very friendly and knowledgeable staff.
We have been very happy with all the staff. We love out new car.
Recommended
SC
Scott C.
New Albany, OH
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020 Category: Service
Super Service at Hamilton Hyundai
Visiting from Ohio and needed help with my Blind Spot Collision Warning System. Bobby met me in parking lot and said they could fix it in short order. Bobby was professional, helpful and personable. A really good guy. He took vehicle inside and within a few minutes all was well. Back in Ohio now and Palisade is working great.
Recommended
Brian J., Service/Parts director from Hamilton Hyundai responded on 04/01/2020

Scott, thank you so much for the 5 star rating that you gave our service center. We see that you answered to one of the survey questions that you are not likely to return to our service center. Please feel free to give us a call to discuss anything that we may change in the future to keep you satisfied as our customer. We look forward to speaking with you soon. 

Lucas Jaramillo
Service/Parts director
575-935-9305
CB
Christopher B.
Texico, NM
2017 Hyundai Sonata
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/31/2020 Category: Service
2017 hyundia sonata
Dealership service center is now no better than the sales department this dealership has major issues that need to be addressed Hyundia should pull the dealership because everyone’s reaction is you want to go to Hamilton if you need to come out slimier than when you went in.
IG
Irene G.
Clovis, NM
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020 Category: Service
Friendly People Working there
Good service
Recommended
Brian J., Service/Parts director from Hamilton Hyundai responded on 03/31/2020

Thank you so much for the kind words. We look forward to meeting all your service needs in the future. 

Lucas Jaramillo

Service/Parts director

575-935-9305