Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

942 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 11 days ago

Reviews


JD
Johnathon D.
Oxnard, CA
BMW 3 Series
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/29/2018 Category: Service
Johnathon said this business fixed the radiator, fan clutch and thermostat. Now his hood wont pop so he cant get under it to change the oil. This business wont fix it, so he will have to pay an additional $250 to have it fixed when he already paid over $900 for the first repair. Scott was great, all the way up until he had to call about the issue with his hood. However, he would still recommend this business for service because they were great with the repair and the vehicle runs.
This review was collected via phone interview by Customer Research Inc.

CL
Chase L.
Saint George, UT
Pontiac Grand Prix
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/13/2017 Category: Service
Chase said he will never go back to this business. He took his vehicle in for an oil change and it was at the facility for a total of 6 days. When he went to pick up his vehicle there were a couple things wrong with it that were not issues before he took it in. There were 600 more miles on the vehicle from when he took it in and his air conditioning was not working. The back window did not roll up and he was very upset about it. He stated he had trusted this business but he will not be returning.
This review was collected via phone interview by Customer Research Inc.
Doug H. from Hawker Automotive responded on 07/27/2017

We are an ethical and honest repair shop and do not do the things that you have said. The repair that you said we did is inaccurate. I wish you well in your life. Doug Hawker


NL
Nelson L.
Ivins, UT
Chevrolet Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/23/2017 Category: Service
Spoke with Nelson's wife. She said they were friendly and nice. They did not have the vehicle fixed there. It was way too expensive, which they were not happy about.
This review was collected via phone interview by Customer Research Inc.

KP
KENNEY P.
Santa Clara, UT
Nissan Altima
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/18/2013
Escalating Price
I've brought my car in now, three times for an oil change. It's gotten more expensive. It seems you would want to keep the customers you've got, especially with other coupons so readily available out there. I won't be doing it again. Sorry!

MW
Melanie W.
Page, AZ
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/04/2012 Category: Service
Melanie said after she picked up the vehicle, it almost boiled over in the middle of nowhere because the mechanic did not screw on the radiator cap. It was negligent. She has spoken with the manager about the issue, and in terms of his listening and customer service skills, he was excellent and spot on. Based on this experience, however, she will not recommend them.
This review was collected via phone interview by Customer Research Inc.