Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73
4.7

( 3976 Reviews )

ReScore Reviews™ (109)

ReScore
Overall Rating 4.3027536/5Overall Rating 4.3027536/5Overall Rating 4.3027536/5Overall Rating 4.3027536/5rating 4.3027536
Original
Overall Rating 2.33028/5Overall Rating 2.33028/5rating 2.33028rating 2.33028rating 2.33028
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


JP
John P.
Newburgh, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Routine Maintenance
Everything went well as usual. Notified me of a recall that was fixed. Everyone is nice to deal with.
Phil V., Service Manager from Healey Hyundai responded on 11/13/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

GD
Gerald D.
Chicopee, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Broke down on the way home
I was still two hours from home when I broke down and lost the engine on my Hyundai Sonata. I left the vehicle there on Sunday, Monday they looked at the vehicle got me into a loaner vehicle that was covered under warranty and sent me home. There was no charge for the loaner vehicle they provided great service!
Phil V., Service Manager from Healey Hyundai responded on 11/13/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

Verified Customer
Wallkill, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/12/2019 Category: Service
Maintenance
...
Jason G. from Healey Hyundai responded on 11/12/2019

Someone from our service department will be in contact with you.


IO
Ines O.
Bloomingburg, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Fast service
Service email notices are accurate
Phil V., Service Manager from Healey Hyundai responded on 11/12/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

YG
Yvonne G.
Fishkill, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Fast and friendly service
A great place in and out quickly Nice staff a pleasure to go here
Phil V., Service Manager from Healey Hyundai responded on 11/12/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

FR
Frank R.
Lagrangeville, NY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
AMAZING SERVICE
GREAT FRIENDLY STAFF WHO ALWAYS HAVE MY BEST INTERESTS IN MIND, I WONT GO ANYPLACE ELSE
Phil V., Service Manager from Healey Hyundai responded on 11/11/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

TN
Theresa N.
Hopewell Junction, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Theresa
Excellent service great customer care
Phil V., Service Manager from Healey Hyundai responded on 11/11/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

HH
Healey H.
Beacon, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Excellent people
A pleasure to do business with every time I go
Phil V., Service Manager from Healey Hyundai responded on 11/11/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

MK
Mary K.
Highland, NY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
my new car
i am very happy with the servicwe and the people that work there .i love there free tea and coffee.
Phil V., Service Manager from Healey Hyundai responded on 11/11/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

Verified Customer
Staatsburg, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Fast and courteous
Always a pleasure to get service at Healy Huyndai
Phil V., Service Manager from Healey Hyundai responded on 11/08/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

BC
Brittni C.
Poughkeepsie, NY
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Service Department is Great!
The staff in the service department is always so courteous and friendly when I take my car there. I never feel like they’re forcing me to have certain services done. They explain why they recommend a job and leave it up to me if I want to proceed with it. Sometimes they’ve even told me a service could wait and wasn’t an immediate concern. My car always feels great after a service appointment and it’s well worth the 20 min drive.
Phil V., Service Manager from Healey Hyundai responded on 11/08/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

LT
Lawrence T.
Wallkill, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Very courteous and friendly
From the time I entered, I felt as if they were genuinely interested in giving me the best possible service and they lived up to it without a doubt.
Phil V., Service Manager from Healey Hyundai responded on 11/08/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

DE
Debra E.
Pawling, NY
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great service and they always answer my dum questions
I have been very happy with the whole team from buying the car, to them helping me maintain it. Anytime I need help with the apts on my phone they are there, and I’m not easy because I know nothing about technology so I’m sure there is a lot I still don’t know but that’s ok too.. I’m into the simple life and the car makes me happy.. love the green color!! Who says people don’t buy a car for the color? I did!!!
Phil V., Service Manager from Healey Hyundai responded on 11/08/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

DB
Diane B.
Hopewell Junction, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Seems to be a policy change
It seems there was a policy change a while ago. Now instead of "insisting" that you have certain maintenance done, you are told about it and that's that! So much appreciate this "friendlier approach!!"
Phil V., Service Manager from Healey Hyundai responded on 11/07/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

Verified Customer
New Windsor, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Much better
I went in today 11-13-2019 about same issue. Mike went with me on the test drive and confirmed the noise I was complaining about. For now I’m pleased with the service.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/07/2019 Category: Service
Meh
On two occasions I have complained about a noise for the rear of my car and both times I’ve been told there is nothing wrong. Yet when ever I drive over a bump I still hear the noise.
Phil V., Service Manager from Healey Hyundai responded on 11/07/2019

We recvied your review, someone from our service department will be in contact with you.

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

FS
Floyd S.
Poughkeepsie, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Great service
I have owned a Hyundai for 30 years and I can honestly say that Healey Hyundai is first rate
Phil V., Service Manager from Healey Hyundai responded on 11/07/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

CB
Charles B.
Newburgh, NY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Service at Healey Hyundai.
Excellent Service.
Phil V., Service Manager from Healey Hyundai responded on 11/07/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

LM
Lurline M.
Poughkeepsie, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Very satisfied customer
I have always have nice and friendly people to deal with at Healey from the sales staff to the service staff. Love Healey.
Phil V., Service Manager from Healey Hyundai responded on 11/07/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

PG
Phyllis G.
Campbell Hall, NY
2009 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Friendliness of staff.
All problems were explained to me in detail. All questions were
answered to my satisfaction. I was kept updated on the extended
problems. I had a follow up phone call a few days after the car was
fixed just to check on the car.
Phil V., Service Manager from Healey Hyundai responded on 11/06/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199

CS
Charles S.
Millbrook, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Thaey know who I am when I stop in, VERY friendly staff and crew!
Very quick on repairs and work, Not a long wait ! FIVE STARS from me.
Phil V., Service Manager from Healey Hyundai responded on 11/06/2019

Thank you, we appreciate your business!

thank you,

Phil Valenza
Service Manager
Healey Brothers Hyundai
845-831-3199