Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

6582 Reviews

ReScore Reviews™ (128)

ReScore
Overall Rating 4.7031223/5Overall Rating 4.7031223/5Overall Rating 4.7031223/5Overall Rating 4.7031223/5rating 4.7031223
Original
Overall Rating 2.1171833/5Overall Rating 2.1171833/5rating 2.1171833rating 2.1171833rating 2.1171833
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


GT
Gary T.
Henderson, NV
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Services
Great and timely service. Staff polite and prompt.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

We appreciate the great feedback Gary, thank you.

James Hantl
Parts and Service Director
702-565-9571

EL
Elizabeth L.
Henderson, NV
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Great service
Excellent
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/02/2019

Thank you for the nice review Elizabeth.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Friendly staff. Great prices.
Friendly staff and good prices. Easy to schedule your service appointments.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/01/2019

Thank you for the fantastic feedback, it is much appreciated.

James Hantl
Parts and Service Director
702-565-9571

JG
Judy G.
Henderson, NV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Excellent Experience
This dealership has the best customer service. They are always professional.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/01/2019

We appreciate the great feedback Judy.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

CM
Crystal M.
Las Vegas, NV
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Excellent Service
John always is courteous and always helpful when I come to the Superstore for service. He makes sure everything is done in a timely matter and done right. He is my favorite Service Advisor.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 08/01/2019

Thank you very much for the great feedback Crystal.  It is nice to hear John is providing you with great service.

James Hantl
Parts and Service Director
702-565-9571

LA
Lee A.
Las Vegas, NV
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
the service is very good
our service advisor, john ackerman, always makes sure our car needs are met. he's friendly, efficient, and does his job well.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/31/2019

We appreciate the great review Lee.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

ZK
Zaki K.
Las Vegas, NV
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/30/2019 Category: Service
They can’t fix their own cars
The navigation has not worked right since I bought the car. And it still doesn’t even after they have supposedly address the problem a few times. Find address command simply doesn’t work. No matter how you say it, without any accent, there is no chance that the car will actually come up with the address that you use sa The navigation has not worked right since I bought the car. And it still doesn’t even after they have supposedly addressed the problem a few times. Find address command simply doesn’t work. No matter how you say it, without any accent, there is no chance that the car will actually come up with the address that you say
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you for the feedback Zaki.  I apologize that you are still having issues with your navigation.  Please know that repairing your vehicle is beneficial to all of us, and we would love to make a repair if necessary.  I will contact Hyundai on your behalf and attempt to get a resolution.

James Hantl
Parts and Service Director
702-565-9571

JA
James A.
Las Vegas, NV
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Oil Change
As always great service. Just got an oil change but they always do a great job and wash the Santa Fe with out me asking.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/31/2019

Thank you for the 5 star review James.

James Hantl
Parts and Service Director
702-565-9571

BC
Bonita C.
Boulder City, NV
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Excellent experience
Excellent experience
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you for the great review Bonita.

James Hantl
Parts and Service Director
702-565-9571

CR
Carlos R.
Henderson, NV
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Excellent service
Jaret Alcantara was very helpful eventhough he was sick when I visited Henderson Hyundai.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you for the nice review Carlos.

James Hantl
Parts and Service Director
702-565-9571

RZ
Richard Z.
Henderson, NV
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2019 Category: Service
Good
Good job
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you for the review Richard.

James Hantl
Parts and Service Director
702-565-9571

KG
Kenneth G.
Henderson, NV
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
50,000 Mile Service
Scheduled my appointment and was registered as soon as I arrived. My service went as planned, including a car wash, and I was in and out in less than an hour. The Service Rep and Admin staff were professional, courteous and helpful. Their performance was typical of my many past visits and the primary reason I keep going back. Henderson Hyundai can be depended on for timely, accurate, professional work every time. Thank you for another great experience.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you very much for the great review Kenneth.

James Hantl
Parts and Service Director
702-565-9571

ML
Myron L.
Las Vegas, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Great Service and employees are super
When I brought my car in for service I decided to buy a new 2019 Hyundai Donate did. Everyone at Henderson is great. I wouldn't think of buying a car anywhere else. This is my third and hopefully many more.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you for the great review Myron.  I hope you enjoy your new car.

James Hantl
Parts and Service Director
702-565-9571

Verified Customer
Henderson, NV
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Service is Good, but the Hyundai Elantra is not
The service people are good, but the car is not. The car doesn't have enough power and is sluggish. I would not buy a Hyundai Elantra again.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

We appreciate the nice feedback.  Thank you.

James Hantl
Parts and Service Director
702-565-9571

MM
Michael M.
Henderson, NV
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Great Customer Service
Everyone there is wonderful. They are so nice and professional
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you for the nice review Michael.

James Hantl
Parts and Service Director
702-565-9571

CP
Charity P.
Henderson, NV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Theresa and Debra!
The best people; always welcoming and full of compassion! Way to go Hyundai Team!
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

We appreciate the great review Charity, thank you.

James Hantl
Parts and Service Director
702-565-9571

JD
Jay D.
El Cajon, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Car service
The service is really good and on time.
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you for the nice review Jay.

James Hantl
Parts and Service Director
702-565-9571

MT
Mayasaa T.
El Cajon, CA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
good
good
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you for the five star review Mayasaa.

James Hantl
Parts and Service Director
702-565-9571

MB
Michael B.
Henderson, NV
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2019 Category: Service
employees try to be helpful
overall service was good
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you for the great feedback Michael.

James Hantl
Parts and Service Director
702-565-9571

PS
Pamela S.
Henderson, NV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
good
good service
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 07/30/2019

Thank you for the five star review Pamela.

James Hantl
Parts and Service Director
702-565-9571