Henderson Hyundai Superstore

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702-565-1500
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(7,198 Reviews)
5 star
82%
4 star
9%
3 star
3%
2 star
1%
1 star
2%

ReScore Reviews™ (157)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

CO
Cj O.
Henderson, NV
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2020 Category: Service
Take advantage
I needed a replacement bumper and their quote was out ragious very unlikely I will buy another Hyundai ty
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 05/18/2020

Thank you for the feedback CJ.  I know that body repair work is very expensive, please let me know if there is anything I can do.

James Hantl
Parts and Service Director
702-565-9571
FP
Francis P.
Henderson, NV
2018 Hyundai Accent
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2020 Category: Service
Vehicle service
Very good service. Will recommend it.
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 05/14/2020

Thank you very much for the great feedback Francis.

James Hantl
Parts and Service Director
702-565-9571
MJ
Michael J.
Las Vegas, NV
2020 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/07/2020 Category: Service
My Hyundai
Good place
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 05/07/2020

Thank you for the review Michael.

James Hantl
Parts and Service Director
702-565-9571
Verified Customer
Las Vegas, NV
2019 Hyundai Kona
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2020 Category: Service
Service that was provided was great.
The service provided was great, however nobody went over anything with me regarding my service/maintenance on my Kona.
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 04/22/2020

Thank you for the feedback.  I apologize for the miscommunication, I am sure we can do much better next time.

James Hantl
Parts and Service Director
702-565-9571
CP
Charles P.
Henderson, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2020 Category: Service
Good friendly service
Good service combined with friendly associates equals a pleasant experience
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 04/15/2020

We appreciate the great review Charles.

James Hantl
Parts and Service Director
702-565-9571
Verified Customer
Henderson, NV
2018 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2020 Category: Service
Great service department.
Great service in sales and the service department. I have been an owner of Hyundai Sonata for 12 years .
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 04/02/2020

Thank you for the nice review Bernard.

James Hantl
Parts and Service Director
702-565-9571
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 04/02/2020

Thank you for the nice review.

James Hantl
Parts and Service Director
702-565-9571
Verified Customer
Henderson, NV
2015 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2020 Category: Service
Oopoppp
Vcvvvhhj
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 03/09/2020

Thank you for the feedback, it is appreciated.

James Hantl
Parts and Service Director
702-565-9571
DB
Diane B.
Las Vegas, NV
2016 Hyundai Accent
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2020 Category: Service
They were friendly
Friendly service and nice waiting area
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 02/14/2020

Thank you for the review Diane.

James Hantl
Parts and Service Director
702-565-9571
PB
Patricia B.
Crestline, CA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2020 Category: Service
Closes to my area.
I've seen worst and I've seen better.
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 01/29/2020

Thank you for the review Patricia.  Please let me know what we can do to make your next visit better.

James Hantl
Parts and Service Director
702-565-9571
JF
Julia F.
Las Vegas, NV
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2020 Category: Service
Great Service
The team at the dealership is always helpful and friendly
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 01/25/2020

Thank you for the nice review Julia.  Please let me know if you continue to have issues with your Bluetooth.

James Hantl
Parts and Service Director
702-565-9571
ED
Eduardo D.
Henderson, NV
2017 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2020 Category: Service
Maintenance
The work sheet read complete, but yet when I took it in the” psi” tire pressure was still showing needed to be adjusted. It’s okay, just follow through and if not don’t check it off as okay. Thank you
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 01/14/2020

Thank you for the feedback Eduardo.

James Hantl
Parts and Service Director
702-565-9571
HR
Harold R.
Las Vegas, NV
2017 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2020 Category: Service
Good people and good quick service
I had an appointment, was quoted a price and given an approximate time to complete the service. All of these were met or exceeded. My only problem is that I still have a problem with the release to get into the gas tank, so I have to take it back and hope that it will be fixed properly.
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 01/10/2020

Thank you for the nice review Harold.  I apologize you are having an issue with your fuel door release.  Please bring it in at your earliest convenience and we will have it taken care of immediately.

James Hantl
Parts and Service Director
702-565-9571
DR
Donni R.
Henderson, NV
2017 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2020 Category: Service
Your employees
Very friendly and helpful. My service agent Debra is excellent always friendly helpful and always ask if there's anything else I need if she's not there the other agents I've dealt with are all so friendly and helpful from the moment drive-In to the moment I drive off I'm very happy and pleased with the service I get
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 01/10/2020

Thank you very much for the great review Donni.

James Hantl
Parts and Service Director
702-565-9571
SF
Susan F.
Las Vegas, NV
2018 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2019 Category: Service
Cashier
Very helpful and plesant
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 12/21/2019

Thank you for the nice feedback Susan.

James Hantl
Parts and Service Director
702-565-9571
RV
Rachel V.
Henderson, NV
2012 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2019 Category: Service
??
Very expensive for a new fob key otherwise service was great.
Recommended
James H., Parts and Service Director from Henderson Hyundai Superstore responded on 12/20/2019

Thank you for the nice feedback Rachel.

James Hantl
Parts and Service Director
702-565-9571