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High Tech Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(263 Reviews)
-33
Write a Review
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Score Details

5 stars
81%
4 stars
13%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-33
Net Promoter Score ®

Business Details

About

You won’t find a more friendly and professional group of people than the Customer Service Team at High-Tech. We will treat you like a friend and your car like it was one of our own. You’ll love it here! You won’t find a more friendly and professional group of people than the Customer Service Team at High-Tech. We will treat you like a friend and your car like it was one of our own. You’ll love it here!

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(509) 662-4426
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1230 Mckittrick St Wenatchee, WA 98801
Get Directions
High Tech Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(263 Reviews)
Write a Review
Recent Reviews
RW
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Roger W.
Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
10
Repeat customer
There are a number of reasons why I'm a repeat customer at High Tech Automotive: the second time was due to an engine check light-even though they couldn't identify the problem right away, they were persistent and eventually diagnosed the problem and fixed it free of charge, minus the diagnostic charge. They even allowed me to drive my Jeep for a week to make sure the problem was resolved before I paid the diagnosis fee-a true sign of trust and confidence in their work. If I need service in the future, High Tech Auto will be my first choice! Shout out to Chuck for keeping me updated and explaining the problem.
EM
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Euince M.
Tacoma, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/15/2023
0
Very disappointed
Very disappointed. We took our car in for help, told us needed a new engine. This caused us weeks of stress, phone calls, time and money… We took our car to a reputable dealership in town, it’s fixed and running.WE DID NOT NEED A NEW ENGINE! Bottom line they took our money and ran…This is not acceptable!! If it happened to us I’m sure it happened to many of others.
GG
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Gary G.
Nevada City, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/25/2022
0
Good Service, High Prices
These guys up sales services so consider any recommendations carefully and make sure to get a written estimate. Work is professional but a $40 labor charge to change out a license plate light on a $3000 100K mile service was just too much to comprehend. Will not be back.
PC
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Phil C.
Wenatchee, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/06/2020
High Quality At A High Price
There is no doubt that Gary and his team at High Tech Automotive provide some of the most professional, high quality services in the valley that I have seen...but you certainly pay a price for these services.

I have decided to go with one of a number of other competitors who can easily beat them. My advice: do your research and do what's best for you!
Not Recommended
PC
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Phil C.
Wenatchee, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/05/2020
Quality At A Price
There is no doubt that Gary and his team at High Tech Automotive provide some of the most professional, high quality services in the valley that I have seen...but you certainly pay a price for these services.

I have decided to go with one of a number of other competitors who can easily beat them. My advice: do your research and do what's best for you!
Not Recommended
CW
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Chuck W.
Graham, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/24/2018
$3400 for an alternator!
So I rarely do this, but I'm calling out a Wenatchee business for absolutely, without a doubt, taking advantage of a 79 year old woman who's car broke down on a road trip. My mother, Irene Reed, was on her way to one of her Master Gardener events in Eastern Washington when her car quit on her. It was diagnosed with bad alternator. Sadly, High Tech Automotive of Wenatchee got the job, and by the time they were finished they f...'d my mother over to the tune of $3,406.39 to change an alternator (and a bunch of other phonied up work to pad the bill)! I know my Mom's car (a 2007 Hyundai Sante Fe), and yes, there were some odd occasional noises on the accessory belt (I couldn't nail down the problem before she left, the noise was never there when I investigated), so I'm not totally surprised that it ultimately led to an alternator failure. I offered to come pick her up and leave her my car, but she had already had AAA take it to the above mentioned shop. I would have rather done the work, but Mom's car was already there. I figured she'd end up paying around $400 to have the alternator replaced, so even the itemized section for that work at $648.53 felt like way too much. This was, literally, highway robbery. These guys should be ashamed, but by the actions they took with my mother, these guys clearly demonstrated they have no shame.
Share the word, save someone else from having to ever deal with these crooks.
Not Recommended
DS
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Dave S.
East Wenatchee, WA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2013
verified customerVerified Customer
Transmission/Rear Diff Service
Friendly, knowledgeable folks.
Recommended
JJ
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June J.
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2013
verified customerVerified Customer
Owner very helpful. Clean and friendly.
Very Helpful and very clean. Will deffinitely return for all my auto repair needs!
Not Recommended
JH
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Jenny H.
East Wenatchee, WA
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2013
verified customerVerified Customer
Superb service
I consider my vehicle a major investment and having a team of professionals to keep it running in top performance is critical. Thank you High Tech for treating my vehicle like it is your own.
Recommended
JH
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Jane H.
East Wenatchee, WA
Mercedes-Benz ML430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2013
verified customerVerified Customer
Courteous efficiency, perception of complete honesty
I have been pleased with the power steering ovehaul, so I am sure the air conditioning overhaul will be satisfactory as well.
Recommended
JL
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Jeff L.
Wenatchee, WA
Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2013
verified customerVerified Customer
professional friendly service
Delivered professional service in a friendly fashion
Recommended
SH
Scott H.
Wenatchee, WA
GMC Jimmy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2013
verified customerVerified Customer
Category: Service
Spoke with Sabrina. She said this business did everything they said they were going to do.
Recommended
PJ
Pattie J.
East Wenatchee, WA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2013
verified customerVerified Customer
Category: Service
Pattie said this business did an excellent job.
Recommended
JV
Jim V.
East Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2013
verified customerVerified Customer
Category: Service
Jim said the business does excellent work.
Recommended
MF
Michael F.
East Wenatchee, WA
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2013
verified customerVerified Customer
Category: Service
Spoke with Andrew. He said they were helpful and they do good work.
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