I certainly apologize for such a bad experience. This is the type of feedback in which I will pay special attention too. I appreciate your honesty Adana. What can I do for you, to make it right? I Strive for 100% customer satisfaction and in No Way am I purposley trying to offend my customers. I am asking you to please communicate back to me and allow us to regain your trust. I want your businessOney Crowley
Owner Hwy 92 Service Center
Now, if they'd only be open on Saturdays for at least oil changes, it would be a better world.