Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 758 Reviews )

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.599998/5Overall Rating 2.599998/5rating 2.599998rating 2.599998rating 2.599998
99% Would Recommend
Latest Review 4 days ago

Reviews


MM
Maria M.
Dacula, GA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2015 Category: Service
Maria said the service was great. She stated she arrived a lot later than she thought she would, but there was no problem.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Grayson, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2015
knowledgable
does quality work for a reasonable price

BG
Billy G.
Loganville, GA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2015 Category: Service
Billy said he has been dealing with the business for years.
This review was collected via phone interview by Customer Research Inc.

PM
Preston M.
Snellville, GA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2015
Very satisfied with your work
You have worked on all 3 of my vehicles and I am very pleased with your service and
prices. Thanks for a job well done.

AK
Aaron K.
Snellville, GA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2015
Quality and integrity
We are thankful for the quality work we receive at Holden's. Thankful for a place we can trust.

JS
John S.
Snellville, GA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2015
Trustworth & reliable
We've been taking our cars to Holden's for years. Mike & his crew offer exceptional service. They don't try to up-sell us by finding something that needs fixing - they're honest and fair in their pricing. Years ago when we were shopping for a new car, we asked Mike's opinion as to what kind of car he would recommend. Even though it would mean fewer trips to his shop on our part, he didn't hesitate to recommend a particular make which is known for its reliability. We've also taken used cars to him to get them checked out before buying for our children.

SM
Sam M.
Snellville, GA
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2015 Category: Service
Sam said the business provided good service and the young man who serviced his vehicle was very nice.
This review was collected via phone interview by Customer Research Inc.

JJ
Johnathan J.
Georgia
Nissan Altima
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/14/2015 Category: Service
Jonathan said this business tried to get him to pay for something he did not need. He would not recommend this business for this reason.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 03/23/2015

Your review was not accurate in that we did not try to sell you anything. We were just trying to figure out if Discount Tire was resposible for the broken wheel stud or you were. I am sorry for the misunderstanding and hopefully we can be of service to you in the future. Thank you.
Michael Holden


RJ
Rachel J.
Georgia
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2015 Category: Service
Rachel said this business refunded half of the money she spent for service, which was satisfactory and resolved her initial dissatisfaction.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/14/2015 Category: Service
Rachel said she expected the business to be more willing to help. She said she compared the prices after she had the service, and their prices were expensive.She will not recommend them for this reason.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 03/23/2015

Thank you for your review Rachel. We had an excellent conversation today about your issues and I am happy to see that we were able to understand each other and I look forward to doing more business with you in the future.
Michael Holden


AW
Alexis W.
Georgia
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2015 Category: Service
Alexis said she got great service at the business and the employees are friendly.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Stone Mountain, GA
Isuzu i-290
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2015 Category: Service
Steve said this business is very friendly and they seem like good people.
This review was collected via phone interview by Customer Research Inc.

TS
Thad S.
Lilburn, GA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2015 Category: Service
Thad said the business provided incredible service. They were professional and confident. They go above and beyond to provide their best. He has been using them for service for over 20 years and he would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

JH
Joyce H.
Snellville, GA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2015 Category: Service
Joyce said she has been there more than once and she likes their good service. He advises if there is something wrong or if something is not needed. They do a great job and she recommends them.
This review was collected via phone interview by Customer Research Inc.

EH
Elaine H.
Grayson, GA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2015 Category: Service
Elaine said she received good service at the business. It was excellent. They finished in a timely manner and she has recommended them several times.
This review was collected via phone interview by Customer Research Inc.

TH
Tai H.
Lawrenceville, GA
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2015
Alignment
Just simply great!!!

LH
Lori H.
Lawrenceville, GA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2015
Honest & Reliable
When I'm given a diagnosis, I know the problem is what they say it is. The work done is exceptional. They keep my car running smoothly.

LD
Larry D.
Snellville, GA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2015
old car oil change and inspection
The service was performed timely and the inspection helps me know the brake condition is OK for now. Have used Holden for maintenance of my CRV since warantee was over, 160000 miles ago. THey treat you fairly and honestly. Will be back for all maintenance.

JA
Jeff A.
Snellville, GA
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2015
2006 Ford Five Hundred
Excellent service at competitive prices!!