Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 361 Reviews )

99% Would Recommend
Latest Review 1 day ago

Reviews


KF
Keith F.
Marion, NC
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2017
Great job.
Over all well done. I did notice that one bolt missing off of the under cover. Nothing major. Thanks for the good work. I'll come back to your shop for any A/C needs in the future. Please edit my last name on my account. You have me down as Keith Finley. Last name is Farley.
John H. from Hollifield Auto Repair responded on 03/06/2017

Thank you for the review Keith. I have corrected your name in our system, sorry for the mixup. Please let us know of any future repair needs you may have. Thank you


SS
Swa S.
Whittier, NC
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2017
Customer service
Since the car broke down and my son was using it, I never saw you or the car but the prompt attention we received was fantastic!
John H. from Hollifield Auto Repair responded on 03/06/2017

Thank you Swa. We try to do the very best we can for our customers. Glad we could help. Have a great day!!


DH
Dericka H.
Morganton, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017
Trustworthy and friendly
From living in different areas I have visited many auto repair facilities, and have found Hollifield Auto Repair to be the best by far. They are trustworthy, friendly, and courteous. You always know you are receiving excellent service and things will be done right. I trust them with my car
John H. from Hollifield Auto Repair responded on 03/06/2017

Thank you for the review!!


BD
Bhushana D.
North Carolina
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017 Category: Service
Bhushana said he had a good experience with this business and they did what he asked.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 03/06/2017

Thank you for the review. Have a great day!!


CG
Cole G.
Marion, NC
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Cole said the customer service was good.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/23/2017

Thank you for the review Cole. We're glad we could help. Have a great day!!


AH
Alvin H.
North Carolina
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Alvin said this business provided excellent service. They are honest.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you for the positive review and for choosing our shop to assist you. Please call us if there is anything we can help you with.


SE
Steve E.
Marion, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017 Category: Service
Steve said they always do a good job and he has been going there for several years.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you for the positive review Steve!! I'm so glad to hear that we have always taken care of you. Please let us know if there is anything we can help you with in the future. We look foward to seeing you again.


JD
Jessica D.
North Carolina
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017 Category: Service
Spoke with Mike. He said they always take care of him in a reasonable manner and the prices are fair.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you for taking the time to review our shop. I am very pleased to hear that our staff took care of your needs. We look foward to seeing you again. Have a great day!!


JP
Jeff P.
North Carolina
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017 Category: Service
Jeff said they were good.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you for the review and for choosing our shop to serve you. Call us if there is anything we can help you with!


DM
Diane M.
Marion, NC
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2017
Great service, staff that knows what they are doing, very friendly, always willing to help you, good attitude,and they don't try to rip you off!
I have always had a good experience dealing with The Hollifields, and their staff.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you so much for the perfect rating Diane!! We always look foward to talking with you when you come by. We love our loyal customers and are very pleased that you are always satisfied with our work!!


KM
Kyle M.
Hickory, NC
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2017 Category: Service
Kyle said his experience was good and they actually took care of everything that needed to be taken care of and was pleased.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

We appreciate your positive feedback Kyle. I am pleased to hear that our staff took care of you. Looking foward to seeing you again in the future. Have a great day!!


BL
Bobby L.
North Carolina
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2017 Category: Service
Bobby said this business gives good service and they are friendly.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you for the review Bobby. We look foward to seeing you again.


AD
Andrew D.
Old Fort, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2017
Quality Customer Service
Friendliness and promptness is a strong reason why I keep taking my vehicles back. They have been honest with me each time and their work was exceptionally. I would recommend them to anyone!
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you for the feedback Andrew! We strive to always be the best we can be for our customers. Don't hesitate to call if there is anything we can help you with. Have a great day!!


GF
Greg F.
North Carolina
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2017 Category: Service
Greg said this business was good.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you for the review and for choosing our shop for your auto repair needs. We look foward to seeing you in the future.


EG
Errol G.
North Carolina
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2017 Category: Service
Errol said the business did everything he asked of them to do and then some. He added he would highly recommend them.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you Errol for the review!! We always try to go above and beyond for our guests. We are very pleased to hear that we took care of all of your issues and hope to see you again in the future! Have a great day!!


PW
Patricia W.
North Carolina
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2017 Category: Service
Patricia said this business was fast and efficient. The cost was not as expensive as she expected.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

We appreciate your positive review and are happy we met your needs. We always strive to give our customers our best work at a fair price. I hope you will call on us with any other issues you may have. Have a great day!!


AO
Angie O.
North Carolina
Cadillac Fleetwood
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2017 Category: Service
Angie said the business has always done a good job. She has never had to return to the business due to problems with the repairs and they have great customer service. During a previous visit she brought the wrong vehicle part. They put her part in, but they took it out when they realized it was the wrong one. They took it out with no problem and they didn't even charge her for the labor, which is rare for a facility to do. This business is the best in town.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you for taking the time to give us a review Angie!! We strive to make our customers happy and hope we can always meet your needs. Please let us know if we can help you in any way. We look foward to seeing you again in the future. Have aa awesome day!!


DS
Don S.
Old Fort, NC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2017
Reliable Service
Speedy service at a reasonable price. Definitely recommend Hollifield for vehicle servicing & repair.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you for reviewing our shop and recommending us to others Don! We are so pleased to hear that we have always met all of your needs. We look foward to seeing you in the future. Have a great day!!


FW
Frank W.
Marion, NC
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2017 Category: Service
Frank said the business was nice to him. They do the work with no surprises.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you for the positive feedback Frank!! We always look foward to seeing you and are happy that you are pleased with our work. Feel free to call us with any issue you may have. Hav a great day!!


SC
Susan C.
Marion, NC
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2017 Category: Service
Susan said the employees were honest. They did great work and they fix things correctly the first time. However, the turnaround time and the communication was slow.
This review was collected via phone interview by Customer Research Inc.
John H. from Hollifield Auto Repair responded on 02/14/2017

Thank you for the review Susan!! We are happy that you were satisfied with our work. I do apologize for the delay in communication. We appreciate your feedback and will definitely work on improving these issues. Have a great day!!


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