Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 361 Reviews )

99% Would Recommend
Latest Review 1 day ago

Reviews


SP
Stephen P.
North Carolina
Jeep Liberty
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/14/2019 Category: Service
Stephen said he brought his vehicle to this business because his serpentine belt came off. He put the belt back on and everything ran perfectly until he got it back to his property. The whole time it ran the battery light was on, because the alternator had gone out. The staff checked to make sure, and said yes, the alternator was the problem. He stated the price they charged him for the alternator was off the scale. He said he would change it out himself. When he got the vehicle back again, it was running kind of rough. The staff called him and told him the computer was out. Stephen told them he would go get a used computer to put back in. Then, he received a call back from the staff, saying the original computer was fine. Nothing was wrong with it. He added the place has lost his confidence, although the staff was very, very nice. the staff is nice and polite. He also said this business has lost his confidence.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
Garner, NC
Isuzu Rodeo
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2017
Clutch and Rear Main engine oil seal replaced
It took an awful long time to replace parts because parts warehouse sent the wrong clutch or so i was told. Also I discovered a few days later that another shop's manager about 1/8 mile away gave me an estimate to do the same identical service and his price was between $400.00 to $450.00 less than what you all charged me. That will be a qualifying factor the next time I need car service ! Charles king

JP
Jessica P.
North Carolina
Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/29/2017 Category: Service
Jessica said the staff did not repair the problem. The people at the front desk were nice.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Marion, NC
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019
Great service
As always good honest service. I have used them many times to keep my vehicles going and have always been satisfied. 5 star!

MB
Matthew B.
Old Fort, NC
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Clare said they were very efficient, did a good job and got it done in a reasonable time.
This review was collected via phone interview by Customer Research Inc.

DP
Debbie P.
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
They are always so professional, yet kind and considerate as well. They are concerned with the customer and the care of their vehicle.
I know that if I have a problem or concern with my vehicle, all I have to do is call or stop in. They are always willing to help. Today was one of those examples.
Thank you for your service.

RC
Robert C.
North Carolina
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Robert said this business did a good, quick job. So far everything is good with his vehicle, it drives good and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

GR
Gordia R.
North Carolina
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Gordia said they were very courteous and the person who took care of her was very kind and showed her what was being done to her vehicle.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Marion, NC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Spoke with Tanya. She said they have very honest people as well as good quality work.
This review was collected via phone interview by Customer Research Inc.

MR
Melanie R.
Marion, NC
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Always Great Service
Johnny and his staff are knowledgeable, honest, and always provide you with a clear understanding of your options. Great customer service all around!

RS
Ray S.
Marion, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
The customer comes first. Fantastic service and a great value.
The entire crew at Hollifields will do what they need to get the job done, and done right. Recently they fixed an ongoing problem with a Toyota sienna that the dealership could not, and charged far less to resolve it than the dealership charged when they couldn't resolve it. They have worked through lunch and helped at closing to help get you on your way. Great people!

BT
Brad T.
Marion, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019
Great service!
Great place to have all your vehicles worked on. Fast service!

SC
Stephen C.
Marion, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Location
Friendly

BL
Bonnie L.
Old Fort, NC
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Bonnie said she is comfortable with the people who work there and they got her in and out on time.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019
People
Service was great and fast.

JN
Josie N.
North Carolina
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Josie said that they are great. They are always good and on time.
This review was collected via phone interview by Customer Research Inc.

WR
Wayne R.
North Carolina
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Wayne said the business was there for him and put everything aside to take care of him. He said they were the best and he appreciates what they did. He added he will be passing out their business cards.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mazda B3000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Vehicle Service
Good location. Parking is easy. Employees are easy to deal with. Prices are competitive.

MS
Matthew S.
Marion, NC
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
Great Service!
Great and friendly service. The folks at Hollifields care about customer service. They stand behind their work as well. I'll keep going there. Thanks.

DW
David W.
Marion, NC
FIAT 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Quality service and pleasant environment
Always prompt and professional.

Displaying Review 1 - 20 of 361 in total