Crosstown Auto Repair
Service Coupons
Featured Business
5.9 miles away
11/16/2018 - "Great service"
"In and out for a oil change and tire rotation - friendly service staff "
Reviews
BM
Bill M.
Minneapolis, MN
Integrity and family owned
The owners have another shop, of which I was initially introduced to them. They then purchased this shop of which I have grown to familiarize myself with their full staff. The same characteristics and attributes that drew me to their shop in the north, carries over to their (new) established shop in Lakeville. I care very much about honesty and integrity. I've never had them charge me over any estimates presented to me. They always seem to be looking out for me when I present a problem. Their staff cares to help me not only maintain my vehicle, but transcend future problems that could become far worse in that moment than if I were to tend to the issue now. Honesty and empathy go a long way to win my vote of confidence. Once lost, you rarely have the opportunity to regain it. I have known the owners for approximately 6-7 years, via my best friend, and they treat me as well as they would treat their own family members. Yes, there are equally as good of shops out there, but I spread the word about Hometown Auto to all of my south-end friends, due to the same type of loyalty shown me. Kudos to Jon and Clint for making it down south.
Recommended
KC
Kirstin C.
Lakeville, MN
Car repair with integrity
I have always brought our cars to dealerships because I felt they had to be more honest and knowledgeable because there main business is to sell cars. About a year ago we decided to give HomeTown Auto a try because the location was so much more convenient and had heard by word of mouth they were good.
Well I can tell you we have been impressed over and over again ever since. These guys are as honest as it gets. They explain everything so even my wife who knows very little about cars can understand. It's such a good feeling to know your going to get good and honest service at a very reasonable rate. They will not charge you for something you don't need and will do there very best to fix what is needed.
Well I can tell you we have been impressed over and over again ever since. These guys are as honest as it gets. They explain everything so even my wife who knows very little about cars can understand. It's such a good feeling to know your going to get good and honest service at a very reasonable rate. They will not charge you for something you don't need and will do there very best to fix what is needed.
Recommended
DN
DEREK N.
Lakeville, MN
Honest people
I just went to Home Town Auto for my first time and I was very impressed with there honesty and customer service. They tell you the truth with out trying to charge you for things you don’t need. Very honest and trustworthy place to bring your vehicle. I wound recommend to anyone and everyone!
Recommended
MA
MICHELLE A.
Lakeville, MN
Ford Escape
Verified Customer
Thorough and affordable
I appreciate the team's practical approach to take good care of my vehicle.
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 01/13/2017
Michelle,
Keeping our customers informed about their vehicle service helps for making the best decisions. Thank you for the recommendation.
SM
SCOTT M.
Hopkins, MN
Chevrolet Malibu
Verified Customer
Home Town Auto
Great service and friendly employees. I would recommend them to all of my friends! In fact, anytime I hear someone say they need to find a good place to take their car, I recommend Home Town Auto Service!!
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 01/13/2017
Scott,
A personal referral is very important to us. A great recommendation indeed. Thank you.
PC
PAT C.
Lakeville, MN
Chevrolet Traverse
Verified Customer
chevrolet traverse
Great people, fair price, ork done right the first time
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 01/13/2017
Pat,
Our goal is to provide great service to each of our customers. Thank you for the review.
JS
Jeff S.
Lakeville, MN
Jeep Grand Cherokee
Verified Customer
Spoke with Lisa. She would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. from HomeTown Auto Service responded on 01/13/2017
Lisa and Jeff,
Your continued patronage is highly valued. Thank you for the recommendation.
AS
A.J. S.
Lakeville, MN
Chevrolet Cavalier
Verified Customer
A.J. said they have always been really nice and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. from HomeTown Auto Service responded on 01/13/2017
A.J.,
We have some great customers which make it easy to be nice. Thank you for the recommendation.
PK
PAUL K.
Lakeville, MN
Ford C-Max
Verified Customer
Great, friendly service at fair price- as always.
Nice job fixing a slow leak. Big or small, these guys do a great job.
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 01/03/2017
Paul,
Your kind words and review are greatly appreciated.
Thank you.
PW
Penny W.
Lakeville, MN
Only place I will take my car!
Pat and Eric were so accommodating yesterday! Had problem with my brakes and did not expect my car til today. They managed to work it in to their busy schedule and I got it back yesterday. Thanks guys.
Recommended
SB
Scott B.
Burnsville, MN
Hyundai Sonata
Verified Customer
Scott said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. from HomeTown Auto Service responded on 12/27/2016
Scott,
We appreciate knowing when we do a great job.
Thanks for the recommendation.
KW
Karli W.
Burnsville, MN
Honda Accord
Verified Customer
Karli said this business is very polite and helpful, and got her what she needed in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. from HomeTown Auto Service responded on 12/27/2016
Karli,
Time is important to our customers and we do our best to get them on their way as quickly as possible.
Thank you for the recommendation.
Tim, Pat and DorreneFR
FRANK R.
Farmington, MN
Ford F-150
Verified Customer
Quick Service!
I stopped in for an oil change and they were very busy. They were able to get my truck in for and oil change and I was on my way in less than 1/2 hour!! THANKS!
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 12/27/2016
Frank,
Happy we were able to work it out and get you on your way.
Thank you for the review.
CB
Chris B.
Lakeville, MN
Toyota Prius
Verified Customer
Chris said the business performs excellent customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. from HomeTown Auto Service responded on 12/27/2016
Chris,
We try to let our customers know we appreciate them by the way we treat them. Happy to hear you received good service on your visit.
We appreciate the review.
BH
Brenna H.
Bettendorf, IA
Chrysler Sebring
Verified Customer
Brenna said her overall experience with this business was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. from HomeTown Auto Service responded on 12/27/2016
Brenna,
Happy we were able to help and get you on your way.
Thank you for the recommendation.
BS
Bob S.
Lakeville, MN
Chevrolet Pickup
Verified Customer
Bob said anytime he has a problem, he will go to this business. He has been more than satisfied with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. from HomeTown Auto Service responded on 12/27/2016
Bob,
Being a return customer means a lot to us. Thanks for placing your trust with us for your vehicle needs.
We appreciate the review.
JA
JIM* A.
Lakeville, MN
Dodge Grand Caravan
Verified Customer
Quality/integrity
As always-excellent on time service. Respectful help and accurate with cost estimate and time estimate and willing to make it right.
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 12/27/2016
Jim,
It is important for us to be as accurate as possible, that we all know that we are on the same page.
Thanks for the recommendation.
MC
Mike C.
Lakeville, MN
Chevrolet Equinox
Verified Customer
Mike said this business is outstanding. He said Tim was able to get him in on short notice and they were able to get his vehicle fixed. He said they made him feel good about bringing his vehicle to them, like they always do. He said he appreciates the good service and he is glad to have this facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. from HomeTown Auto Service responded on 12/27/2016
Mike,
We know that being without a vehicle is never convenient. We try to limit this inconvenience and get you on your way a quickly as possible. It is great when everything works as it should.
Thank you for the review.
TL
THOMAS L.
Lakeville, MN
GMC Sierra
Verified Customer
Great machanics
The machanics do great work. Always seem happy to help.
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 12/16/2016
Tom,
In today's time of folks having too much to do, helping our customers does leave us with a happy feeling of being able to help with the "to do" list.
Thanks for your recommendation.
BG
BARBARA G.
Farmington, MN
Dodge Journey
Verified Customer
Trustworthy
Very friendly, reliable, honest people
Recommended
Tim, Pat a. from HomeTown Auto Service responded on 12/16/2016
Barbara,
We so appreciate the kind words. Our customers are very important to us and we hope we show that on each visit.
Thank you for the recommendation.