Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

319 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 6 days ago

Reviews


PH
Paula H.
Tyler, TX
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Honest
Always have great experience taking my car there.
Always fair and explains things to me, not just handing me a bill.
I am a widow and they make sure my car is running safe when I am going out of town.

Paula Holloway

JT
Joshua T.
Tyler, TX
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/15/2018 Category: Service
Joshua said it was pretty good and he didn'ty really have an problems, but it took a little while. He said when he broke down at the parts store he called this business to ask if he could purchase the part there and have this business install it. They told him no, that they would sell him the part themselves and then warranty the work. It took 45 minutes for the part to show up and it was from the same parts store that this business refused to let him purchase the part from himself. It was a $130 part but this business charged him $330, which means they charged him for 2 hours of labor when it only took them 30 minutes to install.
This review was collected via phone interview by Customer Research Inc.
Billy H. from Hughes Automotive responded on 11/19/2018

Our mistake for getting you done quickly while you waited. I will not happen again. 


CT
Charlie T.
Texas
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Charlie said he has never had any problems. They were quick and the price was reasonable. They did a great job, and got him in and out.
This review was collected via phone interview by Customer Research Inc.

WH
Wanda H.
Tyler, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Awesome as usual
Our primary vehicle went out and we were headed out of town. He got us in last minute on a Friday afternoon and has us fixed up and on our way. Honest, hardworking people!

DE
David E.
Texas
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
David said they took a little longer on his vehicle because it is older. The service department was really busy and kept in touch with him. He appreciates doing business with them, and the turnaround was quick after they found a part. He will continue to go back. He likes their honesty and likes them for being up front.
This review was collected via phone interview by Customer Research Inc.

BZ
Bill Z.
Texas
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Bill said that the place and Billy are always great, it's the reason he keeps going there.
This review was collected via phone interview by Customer Research Inc.

LW
Lloyd W.
Tyler, TX
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Lloyd said he has been going to this business for 25 years and the owner has always done a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Texas
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Mike said they provided good service.
This review was collected via phone interview by Customer Research Inc.

MM
Mashanda M.
Tyler, TX
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Mashanda said her vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

RO
Roy O.
Texas
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Roy said they were quick, to the point, and had no hidden agendas.
This review was collected via phone interview by Customer Research Inc.

ER
Erin R.
Bullard, TX
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Tom cat 🐱
I feel like I can trust you & not have to worry
about getting “the run around”.
Friendly, helpful service.

LT
Lilly T.
Chandler, TX
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Lilly said she has been going there for years.
This review was collected via phone interview by Customer Research Inc.

JL
Jeff L.
Texas
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Jeff said they did a good job which he appreciated.
This review was collected via phone interview by Customer Research Inc.

CT
Carolynn T.
Tyler, TX
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Carolynn said the business has great service. They are very friendly.
This review was collected via phone interview by Customer Research Inc.

MP
McKamie P.
Tyler, TX
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Convenient & quick, owner is very nice
Overall wonderful experience. If you have any sort of car trouble you have to go here.

KB
Kameron B.
Ocala, FL
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Very good service at a fair price.
Hughes aùto service has always done a great job servicing and repairing my Son's car.

RV
Ron V.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Great experience
Brake job... done well at a fair price. We were treated very professionally.

KH
Keith H.
Tyler, TX
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Always professional and fair!
We are grateful for Bobby and the team for shooting us straight and never suggesting unneeded repairs!

JS
Joe S.
Texas
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Spoke with Scott. He said the business is reliable and honest. They do good work at a fair price.
This review was collected via phone interview by Customer Research Inc.

JH
Jimme H.
Texas
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Jimme said he was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 319 in total