business image

Hughes Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,335 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

The owner, Steve Hughes, opened this location in May 2014. Steve has continually worked in the automotive aftermarket for over 20 years, with experience helping Auto Repair Shops all over the Atlanta metro area improve their service levels. Hughes Automotive is dedicated to giving you the best service experience for your vehicle The owner, Steve Hughes, opened this location in May 2014. Steve has continually worked in the automotive aftermarket for over 20 years, with experience helping Auto Repair Shops all over the Atlanta metro area improve their service levels. Hughes Automotive is dedicated to giving you the best service experience for your vehicle maintenance needs. Our certified mechanics use their knowledge and skills to properly repair your automobile, while performing efficient, wholesome and friendly customer service.

Hughes Automotive and its team of mechanics pledge to work together in order to deliver the utmost care and repair for your vehicle and its needs.
...more

Categories
Auto Repair, Tire Sales and Repair, Car Maintenance
Contact
(770) 382-8818

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
131 E Felton Rd Cartersville, GA 30120

Affiliations

ASE
Hughes Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,335 Reviews)

DM
gravatar
DAVE M.
White, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2024
verified customerVerified Customer
10
Once again, great service!
We just purchased a third set of Falkan tires for our Buick Enclaves from Hughes. As always, the service was great and the tires are smooth and "grippy;" very good traction in wet weather for a heavy front-wheel drive car .

Hughes also performed a routine 3k-mile oil change and regular maintenance. Very reasonable cost.

Special thanks to Service Advisor Wesley: he never seeks to over-sell us and is very helpful.
Steve H. from Hughes Automotive responded on 04/18/2024 09:06 AM

Thanks again for your continued support though the years , we have been blessed with Great customers

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.