business image

Hughes Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,476 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Hughes Automotive is your local auto shop serving the Cartersville, GA area. Give us a call for your automotive needs. Hughes Automotive is your local auto shop serving the Cartersville, GA area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Alignment, Transmission Repair
Contact
(770) 382-8818
Closing in 17 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
131 E Felton Rd Cartersville, GA 30120

Affiliations

ASE
Hughes Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,476 Reviews)

RR
Richard R.
Georgia
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/13/2026
verified customerVerified Customer
Category: Service
Richard said the repair was great, and the vehicle works great. He was upset because when he picked his vehicle up there was oil all over the steering wheel and corner panel. Richard said he had to pay to get it cleaned. Richard also said he had to call the business multiple times to follow-up on the status. He did not hear back from the business until the following day when his vehicle was repaired. Richard said he had also asked about an airbag light that was on. He had to follow-up on this also, and was told that he would need to visit a dealership. He feels that the business should have been more proactive in staying in touch with customer throughout the process.
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