ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
94% Would Recommend
80% Business Response
Latest Review 1 day ago
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence "
Good personal
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/18/2017 12:41 PM
Nile J. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service location"
Excellent service. Great people
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/16/2017 05:25 PM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/17/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service."
Kept apprised of progress. Servicing completed in a timely manner. Staff very helpful, and kind.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 10:31 AM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/17/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

DONNA S. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every staff member makes you feel important"
Our Hyundai Sonata is a great car!
The dealership has wonderful, knowledgeable staff, that truly appreciate our business.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/13/2017 10:00 AM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/17/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

James L. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
good service on time.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 03:13 PM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/10/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

Richard P. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and pain free service "
Will return. Only issue was I wasn't told about labor costs. So my total was a little higher than expected. Still wasn't bad. Awesome people. Car runs great. Do it to it.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/07/2017 01:30 PM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/10/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

Jay J. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly service"
Always taken care of....details are high priority.....
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/07/2017 12:56 PM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/10/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

Alex H. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as usual!"
Great and friendly service as usual.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/07/2017 11:06 AM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/10/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

Verified Customer on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Me likes them"
Thems so good
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/07/2017 10:17 AM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/10/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

Lisa B. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasantly surprised"
Petaluma Hyundai really surprised me -they gave me an appointment quickly, it was relatively inexpensive and did it quickly. But the best part?? They washed and vacuumed my car. Everyone was also really polite.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/06/2017 07:13 PM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/10/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

Carol A. on 11/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Staff is very helpful "
Great
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/06/2017 04:54 PM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/10/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

Su M. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convenient location and friendly staff"
staffs were very friendly and good services.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 11/03/2017 07:14 AM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/04/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

CAROL A. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the dealership is very convenient for me "
i will continue to take my car to the dealership
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/02/2017 06:13 PM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/04/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

Verified Customer on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai oil change/service"
quick, easy, affordable. Nice people who do good work.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/02/2017 03:41 PM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/04/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

GAYLE O. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal service is great."
Overall service is great.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/02/2017 10:53 AM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/04/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

Mercedes D. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Thanks Mike!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/01/2017 12:03 PM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/04/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Thanks,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

Verified Customer on 10/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Excellent customer service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 08:47 PM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/01/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

George L. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nick and Michael are great service advisors! "
I scheduled my service appointment online which was simple and easy. They had my appointment in their system (as opposed to the dealer up north, previously). My car was serviced and ready in a timely manner, and at just under the estimated price.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 10/31/2017 10:05 AM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 11/01/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

RUSSELL Z. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great service"
Michael Troedel waited on us and was freindly and helpful, thanks for great service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/24/2017
Service Type: Repair
Review Created: 10/28/2017 07:34 AM
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margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 10/28/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

John O. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly personnel, work completed in a timely manner , Very pleased with the professional manner of the staff
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/23/2017 07:30 AM
8673e38839ca8ccbb2ea16ad4827ad00?s=28
margaret f., Customer Relations Manager at Hyundai of Petaluma responded on 10/23/2017

Thank you for taking the time and completing our survey. We greatly appreciate your feedback and look forward to providing your future servicing needs. 

Sincerely,
Margaret Fuhrer
Customer Relations Manager
707-769-7700

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