Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

573 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
94% Would Recommend
85% Business Response
Latest Review 1 day ago

Reviews


BR
Bruce R.
Forestville, CA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Good service
Very nice folks to do business with

Verified Customer
Petaluma, CA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Perfection!!!
Best service experience I've ever had!
KIMBERLY R. from Hyundai of Petaluma responded on 07/18/2018

Hello Valued Customer,

Thank you for taking time to submit a review and for your kind words regarding our service department. We look forward to keeping your Hyundai Elantra in optimal operating condition for you to enjoy. We look forward to seeing you during your next visit.

Best regards,

Kimberly Rangel

Hyundai of Petaluma

JT
Jennifer T.
Petaluma, CA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Friendly People and Shuttle Service.
Nick and Mike are the best!
KIMBERLY R. from Hyundai of Petaluma responded on 07/17/2018

Hello Jennifer,

Thank you for taking time to submit a review and for your kind words regarding our service staff. We look forward to keeping your Hyundai Sonata in optimal operating condition for you to enjoy. We look forward to seeing you during your next visit.


Best regards,

Kimberly Rangel

Hyundai of Petaluma

Verified Customer
San Rafael, CA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
on time; friendly
They were right on time, efficient and frirendly
KIMBERLY R. from Hyundai of Petaluma responded on 07/17/2018

Hello Valued Customer,

Thank you for taking the time to submit a review. We appreciate your business and value your feedback. We look forward to seeing you during your next visit.


Best regards,

Kimberly Rangel

Hyundai of Petaluma

SR
Susan R.
Petaluma, CA
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Consistent professionalism & quality service.
Courteous staff; excellent service.
KIMBERLY R. from Hyundai of Petaluma responded on 07/17/2018

Hello Susan,

Thank you for taking time to submit a review and for your kind words regarding our service department. We look forward to keeping your Hyundai Azera in optimal operating condition for you to enjoy. We look forward to seeing you during your next visit.


Best regards,

Kimberly Rangel

Hyundai of Petaluma

MP
Michelle P.
San Rafael, CA
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great Service and Congeniality
Everyone is super nice and I enjoy my wait while getting my car worked on. Love my Hyundai and will probably keep it for a while...
KIMBERLY R. from Hyundai of Petaluma responded on 07/17/2018

Hello Michelle,

Thank you for taking time to submit a review and for your kind words regarding our service department. We look forward to keeping your Hyundai Elantra in optimal operating condition for you to enjoy. We look forward to seeing you during your next visit.


Best regards,

Kimberly Rangel

Hyundai of Petaluma

JM
John M.
Ukiah, CA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
It’s service staff.
The service staff explain things very well and always accommodate the customer.
KIMBERLY R. from Hyundai of Petaluma responded on 07/09/2018

Hello John,

Thank you for taking the time to submit a review. We appreciate your business and value your feedback. We look forward to seeing you during your next visit.

Best regards,

Kimberly Rangel

Hyundai of Petaluma

Verified Customer
Petaluma, CA
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Service pain-free!
Service mostly pain-free!
KIMBERLY R. from Hyundai of Petaluma responded on 07/09/2018

Hello Valued Customer,

Thank you for taking the time to submit a review. We appreciate your business and value your feedback. We look forward to seeing you during your next visit.

Best regards,

Kimberly Rangel

Hyundai of Petaluma

Verified Customer
Novato, CA
2013 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Warranty repair
Took care of my warranty repair quickly
KIMBERLY R. from Hyundai of Petaluma responded on 07/09/2018


Thank you for taking time to submit a review. We appreciate your business and value your feedback. If there is anything else we can ever do to improve your service experience please don't hesitate to let us know. We look foward to seeing you during your next visit.

Best regards,

Kimberly Rangel

Hyundai of Petaluma

Verified Customer
Mill Valley, CA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Nick is Awesome
The two times I’ve brought our car in for service I have been absolutely taken care of, informed of the process and progress and price. Nick has gone out of his way to help and get us the best, most efficient repairs possible.
KIMBERLY R. from Hyundai of Petaluma responded on 07/09/2018

Hello Valued Customer,

Thank you for taking time to submit a review and for your kind words regarding our service manager. We look forward to keeping your Hyundai Sonata in optimal operating condition for you to enjoy. We look forward to seeing you during your next visit.


Best regards,


Kimberly Rangel

Hyundai of Petaluma


GP
Guy P.
Corte Madera, CA
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
One more great service
As usual Nick and all have been oustanding.
This is because of this kind of service that my family own's Hyundai since 1990 !
Hyundai of Petaluma is especially good
Guy
KIMBERLY R. from Hyundai of Petaluma responded on 07/09/2018

Hello Guy,

Thank you for taking time to submit a review and for your kind words regarding our service staff. We look forward to keeping your Hyundai Sonata in optimal operating condition for you to enjoy. We look forward to seeing you during your next visit.

Best regards,

Kimberly Rangel

Hyundai of Petaluma

SS
Suzanne S.
Corte Madera, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Quick professional service.
Nick is so professional and confident.
KIMBERLY R. from Hyundai of Petaluma responded on 07/06/2018

Hello Suzanne,

Thank you for taking time to submit a review and for your kind words regarding our service manager. We appreciate your business and value your feedback. We look forward to seeing you during your next visit.

Best regards,

Kimberly Rangel

Hyundai of Petaluma

Verified Customer
Petaluma, CA
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Nick and Mike are awesome!
They provide excellent service!
KIMBERLY R. from Hyundai of Petaluma responded on 07/02/2018

Hello Valued Customer,

Thank you for taking the time to submit a review. We appreciate your business and value your feedback. We look forward to seeing you during your next visit.

Best regards,


Kimberly Rangel

Hyundai of Petaluma

MJ
Michelle J.
Fairfax, CA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Love these guys
This dealership goes above and beyond-I left my lap top bag on the couch, they called me and we’re willing to drive it to me-luckily I was close so I came back but just a great group of guys
KIMBERLY R. from Hyundai of Petaluma responded on 07/02/2018

Hello Michelle,

Thank you for taking time to submit a review and for your kind words regarding our service staff. We appreciate your business and value your feedback. We look forward to keeping your Hyundai in optimal operating condition for you to enjoy. We look forward to seeing you during your next visit.

Best regards,

Kimberly Rangel

Hyundai of Petaluma

SS
Sharon S.
San Rafael, CA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Great Service
Normally I am very disgruntled over the smallest things because that’s just who I am but these past visits have been great, Thanks Mike and Nick. Disneyland here we cone
KIMBERLY R. from Hyundai of Petaluma responded on 07/02/2018

Hello Sharon,

Thank you for taking time to submit a review and for your kind words regarding our service staff. We appreciate your business and value your feedback. We look forward to keeping your Hyundai Sonata in optimal operating condition for you to enjoy. We look forward to seeing you during your next visit.

Best regards,

Kimberly Rangel

Hyundai of Petaluma

MO
Mary O.
Petaluma, CA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Nick in Service: phone & in person is 100% professional.
Actually look forward to next service; so professional. Thank you Nick.
KIMBERLY R. from Hyundai of Petaluma responded on 07/02/2018

Hello Mary,

Thank you for taking time to submit a review and for your kind words regarding our service manager. We appreciate your business and value your feedback. We look forward to seeing you during your next visit.

Best regards,

Kimberly Rangel

Hyundai of Petaluma

Verified Customer
San Rafael, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Good service in Petaluma.
Going from Marin to Petaluma to service my car isn't that close, but the servicing was good.
KIMBERLY R. from Hyundai of Petaluma responded on 07/02/2018

Hello Valued Customer,

Thank you for taking the time to submit a review. We appreciate your business and value your feedback. We look forward to seeing you during your next visit.

Best regards,


Kimberly Rangel

Hyundai of Petaluma

KR
Karen R.
Petaluma, CA
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Excellent
Excellent service
KIMBERLY R. from Hyundai of Petaluma responded on 06/26/2018

Hello Karen,

Thank you for taking time to submit a review and for your kind words regarding our service department. We appreciate your business and value your feedback. We look forward to seeing you during your next visit.

Best regards,

Kimberly Rangel

Hyundai of Petaluma

RM
Richard M.
Novato, CA
2012 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
30K Check up
Everyone was polite and professional.
KIMBERLY R. from Hyundai of Petaluma responded on 06/26/2018

Hi Richard,

Thank you for taking time to submit a review and for your kind words regarding our service department. We appreciate your business and value your feedback. We look forward to keeping your Hyundai Azera in optimal operating condition for you to enjoy. 

Best regards,

Kimberly Rangel

Hyundai of Petaluma

RC
Rosalie C.
Sonoma, CA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Exceptional Service!!
This dealership is helpful, accommodating and downhome friendly. The service department is great and Mike and Nick are terrific. I also TRUST them! I highly recommend them.
KIMBERLY R. from Hyundai of Petaluma responded on 06/26/2018

Hello Rosalie,

Thank you for taking time to submit a review and for your kind words regarding our service department. We appreciate your business and value your feedback. We look forward to keeping your Hyundai Elantra in optimal operating condition for you to enjoy. We look forward to seeing you during your next visit.

Best regards,

Kimberly Rangel

Hyundai of Petaluma