ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.33333/5rating 1.33333rating 1.33333rating 1.33333rating 1.33333
94% Would Recommend
Latest Review 2 days ago
Verified Customer on 02/17/2018
Recommended badge inactive Recommended
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"Stellar Customer Service "
Not only did team felt me like a valued customer, I drove off the Hyundai of Petaluma parking lot as if with a brand new car. Stellar service. Highly recommended.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/17/2018 10:26 AM
Corrine G. on 02/14/2018
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"People Do"
The staff are great. Never a problem communicating.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/14/2018 09:22 AM
Verified Customer on 02/13/2018
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"Wonderful Service Department"
Great overall experience!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 01:25 PM
Adriana G. on 02/13/2018
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"The Staff at Hyundai of Petaluma"
Everytime i call or go in Michael always has the BEST customer service. I am a Branch Manager at a large bank and i know how important customer service is. Michael ALWAYS remembers my name and is super curtious and accomodating. I have been in multiple times and will continue to go into Hyundai of Petaluma as long as Michael is there. It’s people like him that make big corporations much friendlier and easier to deal with. Michael thank you for always going above and beyond what is expected.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 10:24 AM
Jay J. on 02/12/2018
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"Excellence in the North Bay"
Total professionals....on time and always going the extra mile.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/12/2018 06:22 PM
Andrew S. on 02/12/2018
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"Amazing service."
Like always I am completely satisfied with the cordial, and professional service.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/12/2018 05:54 PM
Kathleen M. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"PEOPLE- ALWAYS THE PEOPLE! MIKE IS THE MAIN SERVICE GUY AND HE IS SUPER SUPPORTIVE, FRIENDLY AND ON-TIME WITH THE SERVICE."
I ALWAYS HAVE A NICE TIME IN THE LOUNGE AREA. THE PEOPLE WHO WORK AT HYUNDAI ARE KNOWLEDGEABLE AND FRIENDLY.

MIKE IS ALWAYS ACCOMMODATING WITH SCHEDULING THE SERVICE. THEY ARE ALL VERY PROFESSIONAL- GREATLY APPRECIATED!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/09/2018 12:29 PM
Christopher L. on 02/09/2018
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"It was great but normally I have my car serviced by Hyundai of Palm Springs"
I had to have two items fixed on a campaign recall while I was in Marin County
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/09/2018 11:35 AM
David B. on 02/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Just nice"
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Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/08/2018 06:39 PM
Marie V. on 02/06/2018
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"Always satisfied"
My pre-paid maintenance plan makes service visits at Hyundai of Petaluma quick and easy. Nick, Mike, and the whole service team are always friendly, thorough, and professional.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/06/2018 10:34 AM
Kathleen V. on 02/05/2018
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"Excellent!"
Everyone is so helpful and informative! They all take the time to listen to your questions and share information. I felt reassured that every item would be addressed.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/05/2018 05:43 PM
Renee C. on 02/05/2018
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"Great people"
Everyone is always so friendly and very professional. Also when im there work is finished in a very timely manner.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/05/2018 02:49 PM
Verified Customer on 02/03/2018
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"Service was outstanding"
My service went quickly. Staff was very pleasant. They even gave my car a much needed bath. I was also able to get a shuttle service to & from my workplace, which made it very convenient.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 02/03/2018 09:49 AM
Sara W. on 01/31/2018
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"Happy customer "
Excellent customer service. Makes the wait very comfortable.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/24/2018
Service Type: Repair
Review Created: 01/31/2018 12:00 AM
Verified Customer on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT Service"
I found that Hyundai of Petaluma was very friendly and upbeat when I had to get my car serviced there. Mike at the front desk was very helpful in assisting me with making my appointments and explaining to me a few different times exactly what was wrong with my car in a way in which I could understand. Even though I was there a long time, it did not feel like it, for people were constantly checking in and talking to me. Plus the coffee machine is great! Thank you again for all of your help and getting my car back on the road in a safe condition!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/26/2018
Service Type: Maintenance
Review Created: 01/30/2018 10:28 PM
Verified Customer on 01/30/2018
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"Superb service "
Professional and reliable.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 01/30/2018 06:36 PM
Melva F. on 01/30/2018
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"Hyundai Petaluma"
The service was great!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 01/30/2018 12:15 PM
Verified Customer on 01/30/2018
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"good service"
good service, friendly folks
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 01/30/2018 10:15 AM
Verified Customer on 01/30/2018
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"servicing 2013 Elantra"
Great dealership, everyone that works there is wonderful!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/27/2018
Service Type: Repair
Review Created: 01/30/2018 10:13 AM
Peter D. on 01/29/2018
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"Good service, timely, fair."
I have been happy with this dealership and with its products.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/29/2018 06:18 PM
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