In Collision & Auto Repair

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

229 Reviews

100% Would Recommend
Latest Review about 1 year ago

Reviews


JQ
Jorge Q.
Buffalo, NY
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Jorge said he has never had a problem with this business.
This review was collected via phone interview by Customer Research Inc.

CV
Chris V.
Tonawanda, NY
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Chris said the service is good.
This review was collected via phone interview by Customer Research Inc.

RS
Rebeccah S.
Buffalo, NY
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Rebeccah said the business was very comprehensive, helpful and reassuring.
This review was collected via phone interview by Customer Research Inc.

NH
Nicholas H.
Buffalo, NY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Nicholas said this business is really friendly and easy to work with. They are very considerate, honest, and straight forward.
This review was collected via phone interview by Customer Research Inc.

FB
Falon B.
Kenmore, NY
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017
I wont go anywhere else!
Travis is always extremely kind and helpful, always taking the time to explain everything to me. They also always get me in very quickly!

JJ
Jill J.
Buffalo, NY
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
Jill said they were really efficient and communicative throughout the entire service.
This review was collected via phone interview by Customer Research Inc.

SM
Sabrina M.
Buffalo, NY
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017
Great place
Fantastic place. Always give you different price point options. Customer service is the best I've ever seen

CE
Caleb E.
Buffalo, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017
Excellent Customer Service!
I have been taking my vehicle(s) to IN Collision & Auto Repair for the past several years. They are honest professionals who clearly care about their work. They make sure to thoroughly explain any necessary repairs and are very open to questions. Not being a "car guy" myself, I really appreciate this about the business. Their prices are reasonable and service is quick. They have amazing customer service and their employees are top notch!

HH
Howard H.
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017
Detail Oriented
Found this garage online and chose it based on good reviews. I had them inspect a used car I was going to buy and thanks to their findings and detective work, they revealed the car was not what it was advertised to be and I decided not to buy it. This garage was a pleasure to deal with and was reasonably priced.

FH
Frank H.
Buffalo, NY
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017 Category: Service
Frank said they did a very good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

RA
Reinaldo A.
Buffalo, NY
Dodge Grand Caravan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/30/2017 Category: Service
Reinaldo said he is still smelling coolant. He plans to give them a call. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
New York
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2017 Category: Service
David said this business was pretty informative and efficient.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Kenmore, NY
Porsche Cayman
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2017 Category: Service
Chris said the parts took a bit longer.
This review was collected via phone interview by Customer Research Inc.

CM
Clark M.
Midland, MI
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Clark said they did a great job, they were nice, and friendly. He really appreciates them not trying to get him to purchase things he didn't need. They were nice enough to wash his vehicle as well.
This review was collected via phone interview by Customer Research Inc.

SR
Steven R.
Buffalo, NY
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2017
Fast. Professional. Honest.
I made my appointment, discussed the work that needed to be done, and even received multiple estimates ALL through email. The work was done quickly and done right. Ilya and his staff are quickly becoming one of the most reliable repair facilities in the city. I couldn't recommend them more.

JG
john g.
Tonawanda, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017
Always professional service
Fair and honest!

LS
lawrence s.
Buffalo, NY
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017
I felt reassured by thourough explanation by staff that my vehicle issues would be resolved. A comfortable, clean and safe environment/waiting area
Total satisfaction and experience across the board from greeting to exit

BP
Barbara P.
Buffalo, NY
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017 Category: Service
Barbara said they have good customer service, they're very helpful and she had no problems.
This review was collected via phone interview by Customer Research Inc.

KL
Kunna L.
Buffalo, NY
Mercedes-Benz C300
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/28/2017 Category: Service
Kunna said she took her vehicle to this business because there was a chip on the windshield. The service was pretty fast, but they did not totally get rid of it. She was expecting it to look like new, and it does not.
This review was collected via phone interview by Customer Research Inc.

LD
Laurie D.
Buffalo, NY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Laurie said the business is very customer service oriented. The employees are professional and they explained everything very well.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 229 in total