Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

603 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review over 1 year ago

Reviews


NC
Nick C.
Tomball, TX
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/15/2015 Category: Service
Nick said his overall experience was okay. They did not have the parts on hand, so they had to send out for them. As a result, he had to wait two or three hours for an oil and fuel filter change. He would not recommend them for the reasons already mentioned.
This review was collected via phone interview by Customer Research Inc.

KB
Kimberly B.
Magnolia, TX
Chrysler Crossfire
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/20/2014 Category: Service
Kimberly said she had her vehicle inspected at this business. Her gas cap did not pass the inspection. She was not so much unhappy about her gas cap not passing the inspection as she was about the fact that it took 2 whole days for this business to order the new gas cap and for it to actually come in. When she kept calling the business, her service advisor did not know what was going on with her gas cap. He was acting dumbfounded about what she was even calling about. She will not be going back there again. For these reasons mentioned, she would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Willis, TX
Ford Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/19/2014 Category: Service
James said he took his vehicle to the business because it was hesitating and stuttering. They replaced the transmission which cost him $3,000 and took 17 days to do. The vehicle is still having the same issue but the business is refusing to address it. They also were asked to recharge his air conditioner and it is now blowing warm air even on the maximum setting. He stated he felt they took advantage of his lack of knowledge and belittled him. Due to this experience, he would not recommend the business.
This review was collected via phone interview by Customer Research Inc.

AM
ANTHONY M.
Tomball, TX
Chevrolet Camaro
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/25/2013
Going back there today!
Went to get an alignment, i see no difference in the pull to the right. Kind of dissapointed but am going back today to see if they can fix it.

Displaying all 4 Review