Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

340 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


GM
Gordon M.
Wilmington, NC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Gordon said staff member, Mauricia, is one of the most caring people he's ever dealt with.
This review was collected via phone interview by Customer Research Inc.

LF
Lance F.
Bolivia, NC
Land Rover Range Rover
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Lance said they do good work. Their rates and prices are very good compared to some. They are very professional and do an outstanding job. He is very fond of them and he appreciates them. He is thankful for the outstanding job they did in getting his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

KS
Katie S.
Winnabow, NC
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Katie said it was good. The business always treats her courteously and nicely. She likes their service.
This review was collected via phone interview by Customer Research Inc.

JS
JIM S.
Wilmington, NC
Mercedes-Benz S500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Repair
Excellent service as always, work done to the usual high standards.

WG
William G.
Wrightsville Beach, NC
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
William said the business did great work on his vehicle. He is happy with the service received while at the business. The staff is efficient.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Wilmington, NC
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Robert said their work is good. The cost is communicated before the work is done. They've always taken good care of him.
This review was collected via phone interview by Customer Research Inc.

JB
JUDY / KOURTNEY B.
Burgaw, NC
Mercedes-Benz ML320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Great Service
I have been going to Intershop for repairs and service for over 12 years now. Mr. Garcio is an excellent auto repair specialists. I would trust him with ANY type vehicle. But most importantly, he's honest. I love the fact that on every bill, he makes notes at the bottom concerning other issues with your car. Great Service!

CC
Charles C.
Wilmington, NC
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Charles said he has been going to this facility for decades.
This review was collected via phone interview by Customer Research Inc.

RG
Ryan G.
Jacksonville, NC
BMW 3 Series
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/17/2018 Category: Service
Ryan said the staff told him they couldn't align his vehicle perfectly because he had aftermarket tires.
This review was collected via phone interview by Customer Research Inc.

AM
Andy M.
Wilmington, NC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Andy said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Wilmington, NC
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Oil change
Very professional, quick service, feeling of confidence that Mauricio is giving you his honest opinion because he wants his customers to come back. Simple!

JC
Jeff C.
Castle Hayne, NC
Mercedes-Benz GLK-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Jeff said the staff were honest.
This review was collected via phone interview by Customer Research Inc.

MF
Margaret F.
Cerro Gordo, NC
Jaguar XJ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Margaret said this business had worked on her vehicle before. They did a great job and she was satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

CD
CRISTY /WILLIAM D.
Wilmington, NC
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018
Great service
Auto upkeep is necessary to maintain the safety and life of the people who ride in them, so this means I trust INTER SHOP and Mauricio with my life and the life of my love ones, Thank you Mauricio and the people at INTER SHOP

JR
John R.
Wilmington, NC
Porsche 911 Carrera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
John said they do a good job. They are very knowledgeable, and have always been there for him.
This review was collected via phone interview by Customer Research Inc.

HZ
HEIDI / PETER Z.
Wilmington, NC
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
The care gets fixed properly.
This place is great. Mauricio listens to the customer, the car gets fixed properly.

GJ
Glen J.
Wilmington, NC
Mercedes-Benz S550
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Glen said the experience was excellent.
This review was collected via phone interview by Customer Research Inc.

NG
NANCY G.
Wilmington, NC
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018
Mauricio’s professionalism and customer service
Great service always!

JS
JIM S.
Wilmington, NC
Mercedes-Benz S500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
Service
Excellent as always.

TT
Tim T.
Jacksonville, NC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Tim said the business is very customer-friendly. They explained everything to him. He stated they, all-around, gave him a good feeling and he would like to tell the staff to keep up the good work.
This review was collected via phone interview by Customer Research Inc.