Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1045 Reviews

92% Would Recommend
Latest Review about 12 hours ago

Reviews


JB
JOHN B.
Esko, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Great service
Fast and fair

KP
KENNETH P.
Superior, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Great service!
Timely fix at a great price!

JJ
JANEECE J.
Eveleth, MN
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Good customer service
Good customer service

DC
DAVID C.
Apple Valley, MN
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Great service!
They did what needed to be done and quickly!

Verified Customer
Nashwauk, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Service department
Very efficient and friendly

Verified Customer
Ely, MN
Toyota Tacoma
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/08/2019 Category: Service
oil change
Don't understand the costs associated with maintenance, every time I go in it seems like there is not a set standard fee for oil changes when there should be.

JM
JOHN M.
Eveleth, MN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Toyota Sienna Service
This last service appointment was the best one I have had for a long time.

RM
RANDY M.
Aurora, MN
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Service
Like the people and waiting area

Verified Customer
Babbitt, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Good service
Service to my vehicle was performed in a timely manner. Very professional customer service.

HO
HANNAH O.
Gilbert, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
Fast Service
I got called that a part that was ordered to fix my car came in. They were able to get me in that day, dealt with a previous merchant that was paying for their mess up, and brought me my car right back to work!

Verified Customer
Eveleth, MN
Toyota Yaris
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2019 Category: Service
Good Service
When I arrived, they didn’t have my appointment in their calendar. I showed them the confirmation email on my phone and they took care of my routine maintenance, getting my car in on time.

EK
ELDON K.
Hibbing, MN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Regular maintenance
Prompt .. courteous .. & friendly service at all levels. Thanks Iron Trail!

Verified Customer
Hibbing, MN
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/14/2019 Category: Service
Disappointed & was mislead
I recently had my oil changed and snow tires taken off. The previous time I thought I had the plastic under the car replaced (it was damaged when I hit something on the interstate.). The plastic had come loose around a wheel and I had it looked at. They couldn’t do much to fix it because it was missing some parts which I didn’t realize when it was installed. I also realized that they only replaced the one wheel well and not the whole plastic. I had specifically asked when the part was ordered if it was to replace the whole thing and I was told yes. I was very disappointed when I realized it wasn’t. I would have never invested that much money for a piece to be put in when it wasn’t going to stay secure. It was over $300. Now I have to have it fixed again the right way. Just really disappointed and frustrated

HL
HOWARD L.
Nashwauk, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Silverado Service
This is the third time I filled out this survey. The service met my expectations..

GH
GARY H.
Babbitt, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
People
I like the people there & the way things get done

PK
PAUL K.
Bigfork, MN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Quick response
Iron Trails always is on top of things and not buried by them.

FM
FRANK M.
Ely, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Oil change and check up
Very friendly and qualified people working there

Verified Customer
Esko, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
They care.
Small town feel. Personable service department.

LF
LINDA F.
Hibbing, MN
Lexus NX 200t
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Friendly
Good service friendly people. Service was done fast and efficient!

PM
PATRICK M.
Eveleth, MN
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2019 Category: Service
Friendly staff
Very friendly staff and the work is performed in a timely manner