Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55
4.6

( 1123 Reviews )

92% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Embarrass, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2019 Category: Sales
It was all good!!
Everything was great you went out of way to help me thank you!!

KS
KURT S.
Ely, MN
Toyota Camry Hybrid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2019 Category: Service
Competent and courteous Toyota service
Iron trail motors has competent mechanics and is a comfortable spot to wait for service or is convenient to shopping if you want to get some things done while you wait. They have a driver who can get you to your destination.

JS
JAMES S.
Ely, MN
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2019 Category: Service
Scheduled appointment
My most recent experience was much better than my last experience. I had scheduled appointment but I don’t think they were ready for me.

Verified Customer
Eveleth, MN
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2019 Category: Service
Service appt
Nice employees and the service was done in a timely manner

Verified Customer
Grantsburg, WI
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2019 Category: Sales
Friendly staff, good deals
The staff was friendly and showed me deals that fit my needs

Verified Customer
Eveleth, MN
Toyota Yaris
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2019 Category: Service
Good Service
When I arrived, they didn’t have my appointment in their calendar. I showed them the confirmation email on my phone and they took care of my routine maintenance, getting my car in on time.

PM
PATRICK M.
Eveleth, MN
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2019 Category: Service
Friendly staff
Very friendly staff and the work is performed in a timely manner

MC
MELODIE C.
Hibbing, MN
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2019 Category: Service
prompt service
very satified

Verified Customer
Ely, MN
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2019 Category: Service
ok place, closest to choose from for service
Everything went ok. Basic maintenance. I have nothing more to report
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

Thank you for the review, we are glad you had a good service visit!


Verified Customer
Virginia, MN
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Good service
None
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

Thank you for the review, we are glad you had a good service visit.


MP
MICHELE P.
Hibbing, MN
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Last Visit
Friendly service
Jeff B., Sales Manager from Iron Trail Motors responded on 03/19/2019

Michele, thank you for the review, we are glad you enjoyed our friendly service!


GR
GEORGE R.
Hibbing, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2019 Category: Sales
Wouldn’t shop again
I wouldn’t shop again because of the finance person and being rude. I have already filled this out and left a phone. Brian E was great though.

CM
CHRISTINE M.
Keewatin, MN
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2019 Category: Service
Service
Vehicle was purchased here and always serviced here.
Jeff B., Sales Manager from Iron Trail Motors responded on 02/05/2019

Christine, we're happy you have continued to service your vehicle with Iron Trail. We look forward to keeping your Toyota a Toyota in the future! 


JT
JEANNA T.
Hibbing, MN
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/31/2018 Category: Service
pleasant people
Staff was attentive & friendly. Service took too long to perform. I miss the days of appointments.

TL
TONY L.
Grand Rapids, MN
Chevrolet Silverado 3500HD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Sales
Good experience
Process went fairly smooth with not to much waiting around. I felt the pricing was fair and would do business with them again.

Verified Customer
Buhl, MN
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Great service.
Great service at a reasonable price. Friendly and helpful staff.

LM
LAURA M.
Ely, MN
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
Missed a spot....
4 stars: I believe I received excellent and timely service.....until
I had to use the new wipers I just had installed and they did not properly swipe the windshield. I was annoyed not to have a clear windshield while using the new wipers. I stopped at a gas station and fiddled with the wipers until my line of sight was wiped clean but the issue was not completely resolved. I called the dealership to let them know, they were attentive and suggested I return to the dealership. I was already 5hrs into a road trip and explained that wasn't possible. I have gone to this dealership for oil changes, new tires etc. This is the first time I've had an issue, albeit minor, it was still of concern.

TP
THOMAS P.
Proctor, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2018 Category: Sales
Silverado purchase
Very low stress transaction. Staff very friendly.

RC
ROCKY C.
Eveleth, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2018 Category: Service
Didn’t completely do all that was asked
I had set up for an oil change and tire rotation
After an hour or so they were done and I paid the bill and left.
After I got home looked at the bill and they did not have the tire rotation listed. So they didn’t do that so not sure why it took an hour to change the oil

Verified Customer
Duluth, MN
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Sales
decent car dealership
easy to deal with and not pushy