Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

166 Reviews

100% Would Recommend
Latest Review almost 5 years ago

Reviews


CV
CONNIE V.
Olympia, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2013
Great service!
Car sounded awful. Was alternator. John knew what it was as soon as he listened to it. Left car right then & picked it a short while later. Thanks John!

MA
Mike A.
Olympia, WA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2013 Category: Service
Mike said they are always pleasant. The waiting area is very comfortable and they did the work quickly.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2013 Category: Service
Andrew said he has been going to this business for years. He trusts them. The prices are good.
This review was collected via phone interview by Customer Research Inc.

LM
LINZE M.
Olympia, WA
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2013
Great service
Reliable fast service at a fair price.l

ST
Silky T.
Olympia, WA
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2013 Category: Service
Silky said they are friendly and they do great work.
This review was collected via phone interview by Customer Research Inc.

BG
Brittany G.
Olympia, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2013 Category: Service
Brittany said she likes the business a lot. They always have been really good to her and treat her well. Her vehicle is always better after they work on it. She mentioned they do not speak down to her.
This review was collected via phone interview by Customer Research Inc.

RK
Rebecca K.
Olympia, WA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2013 Category: Service
Rebecca said the facility did a great job. She asked them to call her back about an estimate on other work that needs to be done, but they have not called her yet.
This review was collected via phone interview by Customer Research Inc.

MS
Miranda S.
Olympia, WA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2013 Category: Service
Miranda said they had availability for her and they were all friendly.
This review was collected via phone interview by Customer Research Inc.

KC
Kris C.
Olympia, WA
Saturn L200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2013 Category: Service
Kris said he was satisfied. The personnel really helped him.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Olympia, WA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2013 Category: Service
Steve said this business always does the work he asks of them promptly and they explain things really well before they do them without trying to oversell the services.
This review was collected via phone interview by Customer Research Inc.

CT
Carlo T.
Lacey, WA
Nissan Pulsar NX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2013 Category: Service
Carlo said he is still trying to figure out if they need to modify his last repair. The coolant flush might not have worked because the vehicle is still overheating.
This review was collected via phone interview by Customer Research Inc.

KB
Krista B.
Olympia, WA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2013 Category: Service
Krista said this business is good. She said she is very happy with the work this business has done.
This review was collected via phone interview by Customer Research Inc.

CH
Claudia H.
Olympia, WA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2013 Category: Service
Claudia said she is always happy with the service, but she thought it would cost less than it did.
This review was collected via phone interview by Customer Research Inc.

KK
Kayleen K.
Olympia, WA
Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2013 Category: Service
Kayleen said the owner was helpful, informative, and personable. The business did a good job, but they have limited parking.
This review was collected via phone interview by Customer Research Inc.

AO
Alla O.
Olympia, WA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2013 Category: Service
Alla said the owner is very honest. He tries to do the repairs the same day.
This review was collected via phone interview by Customer Research Inc.

SH
Shannon H.
Washington
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2013 Category: Service
Shannon said the vehicle was ready when promised. The price was very affordable. The business always gets her in when she needs an appointment.
This review was collected via phone interview by Customer Research Inc.

TH
Terry H.
Lacey, WA
Suzuki Sidekick
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2013 Category: Service
Terry said this business got the job done, but they overcharged him. They quoted him for $175 and he paid over $200.
This review was collected via phone interview by Customer Research Inc.

KP
KEVIN P.
Lacey, WA
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2013
Excellent Pricing and Wonderful Service
Another great oil change at an unbeatable price.

DA
Darlene A.
Lacey, WA
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Darlene said the owner is wonderful, and he is very considerate given her circumstances. She has been having her vehicle serviced with them for over 15 years, and she really appreciates the fantastic service.
This review was collected via phone interview by Customer Research Inc.

AD
Ashlee D.
Washington
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Ashlee said that the business was helpful, quick, polite, nice, and had good pricing.
This review was collected via phone interview by Customer Research Inc.