Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 260 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 21 days ago

Reviews


KC
Katelynn C.
Cranston, RI
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2015
great customer service
I got an oil change, using a groupon. The man who answered the phone and greeted me at the desk was very friendly and clear. I was late to my appointment and they still did my oil change, which was nice. The job was done pretty quick. I love that they tell me anything wrong with my car that I didn't even know and even price out the job. I love this place and I do recommend it to others.

RH
Robert H.
Warwick, RI
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2015
J&S customer service
Had my oil changed and tires rotated yesterday. I'm a return customer and find the service polite and professional. Once I find a service I'm comfortable with, I pretty much stay with them. I get that feeling from J&S. Thank you and PLEASE stay open Saturday mornings!

KM
Ken M.
Warwick, RI
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2015 Category: Service
Ken said they do a great job and has complete trust in them. He has already recommended the facility to others.
This review was collected via phone interview by Customer Research Inc.

CC
Christine C.
West Warwick, RI
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2015
Service!
Everything was great. The service was fantastic and the people are friendly. I received an oil change; it took a little longer than I anticipated, but well worth it. I will continue to service my car here.

CW
Christine W.
Riverside, RI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2015
Oil Change
I found J & S on the Groupon website and am very glad I did. I made my appointment for the very next day for an oil change. Once there, they were polite and professional. They took my car in at the scheduled time and I was on my way in record time. I would highly recommend J & S, and have, to all my friends.

JM
Joseph M.
Providence, RI
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2015
Belt replacement and oil change
Service was excellent and we were happy that the technician found a belt that needed to be replaced.

JM
Jacob M.
West Warwick, RI
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2015
I dont trust many other people
Joe has always treated me well and Ive never left unhappy with his report or his guys' work in all of the 10 times Ive had my cars worked on.

VM
volpe m.
Warwick, RI
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2015
Service
Excellent

OA
Oscar A.
Warwick, RI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2015
Great trustworthy service
I was referred to J & S by a friend via Groupon. I have been comng there for a few years now and have referred them some of my friends. They do great work and they are very knowledgable. I will continue being a customer and referring clients.

AW
AndreA W.
Providence, RI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2015
Above & Beyond
I purchased a groupon for an oil change and from my initial entry into the establishment they were kind, professional and even told me about a few other things I should fix. I will be going back for all of my mechanical needs.

EF
elizibeth f.
Cranston, RI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2015
The nicest people ever
I found a Groupon and boy did I get lucky. I had a great experience at J&S and I will certainly return for all my oil changes and any other work I may have to have done.

DH
David H.
West Warwick, RI
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2015 Category: Service
David said the service at this business was quick and provided at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.

AN
Ashley N.
Riverside, RI
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2015 Category: Service
Ashley said this business was quick and courteous.
This review was collected via phone interview by Customer Research Inc.

BW
Bruce W.
Jamestown, RI
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2015 Category: Service
Bruce said everything went well with this business.
This review was collected via phone interview by Customer Research Inc.

JV
Jason V.
Cranston, RI
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2015
Free wifi, prompt service with a smile
I have used the same two mechanics for 30 years and found J&S through groupon. I needed an oil change and gave them a try ; I was so impressed with their customer service that I will use them for all my future car repair needs.

JW
Jim W.
Warwick, RI
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2015 Category: Service
Jim said he is very happy with the service at this business and what they do.
This review was collected via phone interview by Customer Research Inc.

MR
Maryal R.
North Kingstown, RI
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2015
stalling out
Joe was able to get our car back on the road after a number of instances of stalling out. He was very professional and had the repair done in a short amount of time.

ED
Ellen D.
Albion, RI
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015
Excellent customer service
My appointment was first rate. I was a little early, the technician took my car right in and I was on my way within 30 minutes. Great job. Clean and reliable!

JB
Jennifer B.
Warwick, RI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015
Excellent service
I would highly recommend the business.

DR
Denise R.
Wakefield, RI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015
Friendliness, honesty, and professionalism
Every time I called, they were gracious and helpful. The owner seems to care a lot about service and comfort of the patrons in the waiting room. Work performed was satisfactory.