Jeff's Lex -Toy LLC

Hi Jeff C., Sorry to hear that your first time to our facility was not satisfactory. You came in on a Monday and we never heard about any problems until 15 days later on this survey? We even tried calling 2 days later with a follow up call to make sure you were happy with the work was done but you never returned our message?  We would have tried to fix any concerns you had with the work that was done if you let us know. We are open all week not sure why you took it to some other shop the next day if you just paid for a alignment? I test drove the car myself after the alignment and it drove straight with no tire rubbing? Your 2004 Audi S4 was modified with custom installed air ride suspension. We adjusted your suspension at max height so we could fit our alignment heads on the out side of your wheels and was able to get the alignment all in spec as you could see on your spec print out sheet we gave you. Not sure if you drive your car set as low as you can this may change the camber and toe adjustments some. Next time call the repair shop you bring your car to if you have issues with the work that was done and any good repair shop like ours would have gladly helped you out.

Thanks Jeff Viens/Owner