ReScore Reviews™ (1)
Hi Katie, Sorry that you are disappointed on your last visit. I talked with the technician that worked on your car he measured the lowest points across the tread of the tires not the middle like Ryan my(Service advisor) did when you came in with your boy friend. They are worn more on the edges than the middle of the tires. As noted when you came in last time we told you that your tires are wearing abnormal and needed tires soon with a 4 wheel alignment. Your car is all wheel drive and you should replace all 4 tires at the same time or you can cause damage to the AWD systems. So even if you have more tread in the rear versus the front as you do now you are currently doing damage to the AWD systems. Sorry for the communication error between the techs and service advisor I will make changes so this does not happen again.
About a week after, I had a flat tire and just drove in without an appointment. I was waited on right away and before long was back on the road. I couldn't be more thankful for the unscheduled, quick service.