Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1000 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


CS
Charlene S.
Tennessee
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Charlene said the business had great customer service, they were very knowledgeable, and had an excellent staff.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Murfreesboro, TN
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Michael said it was good service at this business.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Tennessee
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Don said he thinks this facility is the best in town.
This review was collected via phone interview by Customer Research Inc.

JK
JOSH K.
Murfreesboro, TN
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Friendly, family owned.
Mr. Potts and his daughters are always very accommodating. I never have to worry that they are going to try and sell me something I don't need.

JT
Jerry T.
Murfreesboro, TN
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jerry said Jim did exactly what was needed. The technician is a good man.
This review was collected via phone interview by Customer Research Inc.

CL
Cody L.
Murfreesboro, TN
Mercury Milan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Cody said everything was fixed quickly and the staff was very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

GW
Gale W.
Nolensville, TN
Mercury Mariner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Gale said the service was very good. The employees were polite.
This review was collected via phone interview by Customer Research Inc.

LB
Lillian B.
Tennessee
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Lillian said the service and email responses were very quick. Everything has been fine. The prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Murfreesboro, TN
Mercedes-Benz Sprinter Crew Vans
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Dan said the facility takes good care of him.
This review was collected via phone interview by Customer Research Inc.

PC
Peri C.
Tennessee
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Peri said the customer service was really good and they were timely.
This review was collected via phone interview by Customer Research Inc.

RS
Russell S.
Tennessee
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Russell said the business is always courteous, prompt and they do good work.
This review was collected via phone interview by Customer Research Inc.

SS
Sallie S.
Tennessee
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Sallie said she received a quick response from them when she called to make an appointment. They did a good job.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Murfreesboro, TN
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Great honest mechanic
I've been a long time returning customer and they have always done a great job.

HB
Holly B.
Murfreesboro, TN
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/17/2018
STAY AWAY FROM THIS COMPANY
DO NOT use this company! My mom took her car for a break job, they put the brakes back on wrong, and her car was totaled on the interstate on 24 on the way home from the shop after they locked up while driving. The owner’s insurance company ONLY paid her deductible and refuses to give back the $700 she paid for a brake job that TOTALED HER CAR And could have killed her. The owner refuses to speak to her to try and resolve this. NOBODY should do business with this “company”. They don’t stand by their work. Disgusting!

MH
Mary H.
Tennessee
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Mary said the first time her headlights were fixed, she had to take her vehicle back to the business. However, they repaired it and the owner showed her what the problem was.
This review was collected via phone interview by Customer Research Inc.

RN
ROY N.
Murfreesboro, TN
Nissan Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Routine service
I always get my Nissan truck serviced at Jerry Potts

KM
Keirjuan M.
Murfreesboro, TN
Volkswagen Jetta Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Keirjuan said the staff was very nice.
This review was collected via phone interview by Customer Research Inc.

TW
Tracy W.
Murfreesboro, TN
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Tracy said the business's service is good and she is happy with the service.
This review was collected via phone interview by Customer Research Inc.

DB
Dewayne B.
Murfreesboro, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
I have had multiple vehicles in for repair with Potts
We have 5 cars between my wife ,I and our children. We have had all of our cars at one time or another in for repair work with Jerry Potts and they were thorough and professional at every level. Always fair on price and beyond expectation on repairs. Hands down best service center in the area.

AS
Alex S.
Tennessee
Dodge Avenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Alex said the employees completed everything she requested. The work went smoothly.
This review was collected via phone interview by Customer Research Inc.

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