Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1033 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 22 days ago

Reviews


BM
BRYAN M.
Murfreesboro, TN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Very honest and affordable
I was having issues with my Toyota Hybrid. They were able to figure out they Problem and get it back to me in a timely fashion! I would recommend Jerry Potts Car Care to anyone. Also, Very Honest and Affordable! Thank you Jerry Potts

DM
Dave M.
Nashville, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
The best experience...
Our 20 year old Jeep Cherokee broke down and three different mechanics suggested scrapping it, or replace the engine. So we shopped for another used car and selected Jerry Potts Car Care for a pre-purchase inspection. Jerry’s team was so thorough that we asked them to take a look at our Jeep. Jerry was confident that he could fix it, and that the issue was not engine-related. He was right on both counts! Jerry is extremely skilled and experienced, his daughters are wonderful to work with and his team obviously knows what they’re doing. This review is written months after the repair and the Jeep is still going strong.

Verified Customer
Beechgrove, TN
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Just what the tech needed....
It is very refreshing to go to a car shop, and not have them charge $1500.00 for a Q38 Modulator, or some other part you have no idea of..... They fixed only what needed fixed, and charged accordingly. Most shops have a huge cover charge. Not Jerry Potts. They will diagnose the problem, report to you, and fix it. They should call the shop Jerry 'Honest' Potts. Finally, a mechanic shop with integrity like a family member, that is not out to take advantage of the rest of us that know nothing about what makes a vehicle go and stop. Thank you Jerry Potts and staff!!

JM
JERRY M.
Murfreesboro, TN
Cadillac STS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Always Satisfied
My family has been going to Jerry Potts Car Care going on 20 years. Jerry and his daughters always make us feel welcome and works to get vehicles back in a timely manner. Prices are very reasonable and guarantees are great. Wouldn't take our cars anywhere else. Quality car care and highly recommended!

MP
MARK P.
Mercedes-Benz GLS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
The staff is so helpful and friendly
Jerry Potts is outstanding. You know it is done correctly and very fairly priced!

CP
Chris P.
Tennessee
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Chris said it was really good service.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Murfreesboro, TN
Dodge Aspen
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Michael said this business's employees were friendly and they did what he needed to get done.
This review was collected via phone interview by Customer Research Inc.

TR
Terry R.
Smyrna, TN
Chevrolet Silverado 1500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/10/2018 Category: Service
Terry said the price of the service was kind of high.
This review was collected via phone interview by Customer Research Inc.

HM
Henry M.
Murfreesboro, TN
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Henry said the business provided a very good service.
This review was collected via phone interview by Customer Research Inc.

HR
Holly R.
Murfreesboro, TN
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Holly said they are always upfront.
This review was collected via phone interview by Customer Research Inc.

RW
RICK W.
Murfreesboro, TN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Great Repair Shop
Great place for all of your automotive repairs and maintenance needs. Honest and reasonably priced. Jerry, Stacy and Sonya are great to work with.

DM
DAVID M.
Murfreesboro, TN
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018
Great as usual.
Took care of a bad battery quickly.

AB
Armonte B.
Murfreesboro, TN
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Armonte said the business is trustworthy. He is well taken care of when there. They communicate and do not try to sell something that is not needed.
This review was collected via phone interview by Customer Research Inc.

DS
DARRELL S.
Murfreesboro, TN
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Great service with smiles.
Y'all consistently provide quality service, at a competitive price, in a friendly manner.

BR
Bernice R.
Tennessee
Chevrolet HHR
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Bernice said the employees were polite. They were professional. She felt her service could have been done at a cheaper price.
This review was collected via phone interview by Customer Research Inc.

MC
Melissa C.
Tennessee
INFINITI Q50
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Melissa said the staff is courteous and nice. They are honest and get to the bottom of the problem.
This review was collected via phone interview by Customer Research Inc.

MO
Miklos O.
Murfreesboro, TN
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Miklos said they were helpful. So far his vehicle is running very good and compared to other places they were very professional. Miklos said he wishes he would have found out about them earlier so he didn't spend so much money elsewhere for nothing.
This review was collected via phone interview by Customer Research Inc.

SM
Suzanne M.
Murfreesboro, TN
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Suzanne said the staff were very courteous, friendly, and helpful.
This review was collected via phone interview by Customer Research Inc.

BR
Bob R.
Murfreesboro, TN
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Bob said he has been a customer of this business for thirty years. He is really happy with the staff and this business.
This review was collected via phone interview by Customer Research Inc.

KC
Kenneth C.
Tennessee
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Kenneth said the business provided great customer service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1033 in total