Jerry Potts Car Care


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

948 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 5 days ago
Papa J. on 02/16/2018
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Papa said he has been to this business a couple times, and they jumped right on his vehicle. They did an excellent job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/19/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Leslie S. on 02/16/2018
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Leslie said she had no problems with her service. The service experience was pleasant.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 02/15/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Chris P. on 02/14/2018
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Chris said this business took a long time to do the repair. Their communication was average. He had to initiate the calls. His vehicle was smelling of cigarette smoke, and his family does not smoke. This is still his preferred facility. However, he does not appreciate his vehicle smelling of cigarette smoke.
Vehicle: Honda Odyssey
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
DUSTY D. on 02/13/2018
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"Fast, Friendly, and Fair..."
The title says it all. Experience a service or fix here, and you will never go anywhere else...
Vehicle: Chevrolet Cavalier
Service Date: 02/12/2018
Review Created: 02/13/2018 06:12 AM
Angel S. on 02/09/2018
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Angel said the business provides quality work.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/10/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
COLLEEN C. on 02/06/2018
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"Great Service "
I am very pleased with their service. They have great mechanics there. They go above and beyond to make sure they get your vehicle back asap. Very accommodating. I use them every time I need some work on my vehicle. Their prices are reasonable. I wouldn't go anywhere else. I am so glad I found them. Stacey is super friendly and very knowledgeable. I would highly recommend giving Jerry Potts a try. You will not be disappointed. I've used them several times so I'm not basing this review on a one time visit.
Vehicle: Mercedes-Benz Sprinter Crew Vans
Service Date: 01/29/2018
Review Created: 02/06/2018 05:45 PM
Peggy N. on 02/06/2018
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Peggy said the staff do a really good job. They are professional and quick.
Vehicle: Honda Passport
Category: Service
Service Date: 01/23/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Wyndee C. on 02/06/2018
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Wyndee said they were very helpful.
Vehicle: Ford Escort
Category: Service
Service Date: 01/22/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Wonza D. on 02/06/2018
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Wonza said she has been going there for 14 years and she has never had a complaint.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 02/05/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
ROY N. on 01/22/2018
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"Routine Service "
Routine 3000 mile service provided quickly and reliably
Vehicle: Nissan Pickup
Service Date: 01/08/2018
Review Created: 01/22/2018 06:20 PM
BENTLEY S. on 01/19/2018
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"The Usual Great Service"
Always great service at reasonable price
Vehicle: Toyota Tundra 4WD Truck
Service Date: 01/18/2018
Review Created: 01/19/2018 05:14 AM
Fred G. on 01/19/2018
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Fred said his overall experience was good.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 01/18/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Douglas P. on 01/18/2018
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Douglas said the business was fair and did a good job.
Vehicle: BMW 5 Series
Category: Service
Service Date: 01/04/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
LYNN B. on 01/16/2018
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"Personal touch and customer service "
They treat each customer like a personal friend.
Vehicle: GMC Acadia
Service Date: 01/15/2018
Review Created: 01/16/2018 06:28 AM
Les R. on 01/13/2018
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Les said the business did everything they were supposed to do.
Vehicle: Mercedes-Benz CLS-Class
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Sue W. on 01/10/2018
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Sue said she would recommend this business for service.
Vehicle: Mercedes-Benz SLK-Class
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Joseph Y. on 01/06/2018
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Joseph said the business fixed his vehicle very quickly.
Vehicle: Lincoln Navigator
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
DARRELL S. on 01/05/2018
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"Great service"
Great service was provided, as usual. Family, friendly service, with smiles.
Vehicle: Mazda CX-5
Service Date: 01/04/2018
Review Created: 01/05/2018 08:01 AM
KANDY S. on 01/04/2018
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"Honest and Trustworthy"
No need to worry, when you take your vehicle to Jerry Potts Car Care because they will tell you what you need at a fair price. They have never told me wrong information or tried to sell me anything i didn't need.
Vehicle: Dodge Dakota
Service Date: 01/02/2018
Review Created: 01/04/2018 06:30 PM
Ilisha B. on 01/02/2018
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"Exceptional Customer Service "
My son is away at college in Murfreesboro at MTSU on a basketball scholarship. I live in Florida. He contacted me to say that he was having car trouble... I immediately called around after googling different places and reading reviews... The quotes were RIDICULOUS!!! I contacted Jerry Potts Car Care Center and they have been nothing less than AMAZING!!! Stacey was in continuous contact with myself as well as my son... She arranged a tow in and I was able to pay over the telephone once service was completed... He has a 2005 Honda Accord and he received a new alternator, brake and rotor services, and an oil and filter change... my son reported that his car is running very well and I am very happy that I found a new car repair center that was able to complete the services for half of the price of the other car repair centers in that area...Thanks so much....
Service Date: 01/02/2018
Review Created: 01/02/2018 10:43 AM
Displaying Review 1 - 20 of 948 in total