Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1071 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 6 days ago

Reviews


KL
KIM L.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Stellar Service
As always, our vehicle was fixed in a timely manner for a reasonable price! Thank you!

MM
Michael M.
Murfreesboro, TN
Ford Police Interceptor
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/12/2019 Category: Service
Michael said the experience was not good. He took the vehicle back in today.
This review was collected via phone interview by Customer Research Inc.
Jerry P. from Jerry Potts Car Care responded on 02/18/2019

We replaced the customer's alternator & he called back saying that the battery light was on.  We asked him to bring it back to see if we got a defective alternator.  Customer brought vehicle back to us so we checked the charging system & determined we got a defective part.  We replaced the customer's alternator that day at no charge. 


CE
Chuck E.
Murfreesboro, TN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Chuck said they did a good job. There was a little issue. They did everything to help remedy the problem.
This review was collected via phone interview by Customer Research Inc.

JH
JOSEPH H.
Murfreesboro, TN
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Above and beyond service
I highly recommend Jerry Potts Car Care if you want your car properly repaired.

BF
BRAD F.
Christiana, TN
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Always great service
I highly recommend

JN
JEFF N.
Christiana, TN
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
Daughters Car
I am so pleased with Jerry Potts Car Care. My daughter purchased (on her own) a used car that unknown to her needed a lot of work. I told her to take it to Jerry Potts and they took great care of her while I was gone to California on a business trip. They also kept in constant contact with me and her grandmother (helping while I was away) while I was gone, reassuring me of what they were doing and that they would take great care of her. I totally trust Jerry Potts and recommend anyone take all their vehicle needs to them!

AM
Alex M.
Murfreesboro, TN
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Alex said that the place did a good job.
This review was collected via phone interview by Customer Research Inc.

BR
Bryan R.
Tennessee
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Bryan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
Murfreesboro, TN
INFINITI M35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Thanks for the tune up.
Jerry, his girls, and his team always deliver. Most customer friendly, most professional and auto knowledgeable repair center in Murfreesboro. Never a price shock and never a hidden fee. Quality service always with a smile. Thank you Jerry Potts for taking care of mine and my family and friends cars for the past 12 years.

BM
BUD M.
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Hard Task
Jerry, the ladies and staff, did a great job repairing my very old Miata. They waded through continuous problems finding parts for a complicated transmission repair. They did a great job. Here's hoping the repair continues to work. Thank you Jerry.

JM
Jonathon M.
Tennessee
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Jonathon said that he always uses the place, they are honest, and don't up sell services.
This review was collected via phone interview by Customer Research Inc.

SH
Sheyanne H.
Tennessee
Suzuki Aerio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Sheyanne said she had excellent customer service and they squeezed her in for an oil change.
This review was collected via phone interview by Customer Research Inc.

TH
TRAVIS H.
Murfreesboro, TN
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Used car inspection
Was able to view inspection with mechanic while he went over every inch of the car.

PK
PAM K.
Nashville, TN
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
GREAT SERVICE
Service is always fast, affordable and friendly

LB
LYNN B.
Murfreesboro, TN
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Customer Service
Service was completed on time and for a reasonable price. And the customer service is fantastic.

SC
Spencer C.
Tennessee
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Spencer said he trusts the mechanic and they are prompt.
This review was collected via phone interview by Customer Research Inc.

KH
Kourtney H.
Tennessee
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Kourtney said the staff was quick and nice.
This review was collected via phone interview by Customer Research Inc.

SS
Sara S.
Murfreesboro, TN
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Sara said the business was recommended to her and the work was fast and friendly.
This review was collected via phone interview by Customer Research Inc.

CN
CINDY N.
Murfreesboro, TN
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Great Service
So thankful that Jerry Potts Car Care took good care of us. They diagnosed the problem and we had the car back the same day!

Thank you!

ML
Matt L.
Murfreesboro, TN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Matt said he goes to them because they conduct their business the same way as he conducts his business. He said they have the best mechanics.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1071 in total