Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1223 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


DN
Dj N.
Brentwood, TN
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
DJ said this business gave her all details before doing the work. They offered her the best options for repairs and let her know what was urgent and not so she could pace out her service.
This review was collected via phone interview by Customer Research Inc.

JM
JOHN M.
White Bluff, TN
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Honest, reliable and skilled!
Hard to find professionals with all these traits in the car repair business!

TS
Troy S.
Nolensville, TN
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Troy said the business is honest. They gave him some options about what work should be completed on the vehicle.
This review was collected via phone interview by Customer Research Inc.

SD
STEVEN D.
Franklin, TN
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Wurster's alway delivers!
Always feel at home, where I'm taken care of and know that I'm in good hands. Excellent service once again!

KS
KELLY S.
Nashville, TN
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Excellent service
I always have the best experience- fantastic customer service, helpful with maintenance and quick service provided. I will always go here

PD
PHRONSIE D.
Brentwood, TN
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
so professional
They are always willing to go the mile for their customers!

YG
YVONNE G.
Chapmansboro, TN
Mercedes-Benz ML320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Great Service
I won’t take my automobiles anywhere else.

BR
BOB R.
Franklin, TN
Mercedes-Benz 560SEL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Genuine Customer Service
Great service. Always kept advised of findings.

SR
STEWART R.
Franklin, TN
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Excellent service
Our friends at Wurster's were able to get my car in earlier than I expected and corrected my problem immediately and I got my vehicle back in the same day. Great work and phenomenal service.

EG
EMILY G.
Nashville, TN
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Exceptional Service
Mike and the crew went above and beyond to get my car back up and running while staying within the budget that I had. The price was half what they wanted to charge at the dealership for the same work. They were friendly and did a great job of explaining what needed to be done and the parts that could wait until next time.

GM
George M.
Franklin, TN
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
George said they do an excellent job,
This review was collected via phone interview by Customer Research Inc.

AV
Aubrey V.
Nashville, TN
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Aubrey said they are the best. They do a good job.
This review was collected via phone interview by Customer Research Inc.

NJ
NANCY J.
Franklin, TN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Honest and Trustworthy
Mike and the entire staff are friendly & knowledgable mechanics They always check vehicle and make recommendations as needed
The turn around time is reasonable and they ALWAYS keep in contact throughout the process
I highly Recomend Mike and ALL his mechanics They stand by their work

BH
Bob H.
College Grove, TN
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Bob said the mechanic was prompt and the service was done well with great explanations.
This review was collected via phone interview by Customer Research Inc.

DP
DR. ALAN P.
Nashville, TN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Best auto repair business in Nashville/Franklin!!!!!!
Mike and the guys at Wurster's are just the BEST around!!!!! Good, honest and reliable!!!!

HR
HAROLD R.
Franklin, TN
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Extremely Satified
The service we received was excellent! The staff was friendly and knowledgeable about what was required to get our vehicle in correct working order. We are thankful to have used th is shop for all our repairs.

MR
MARY ANNE R.
Brentwood, TN
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Brake light bulbs
My husband went since a brake light was burned out......decided to replace all. He was in and out in no time.....thank you Mike!!

DM
DEBBIE M.
Franklin, TN
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Attention to details
Always looking for the details to indicate potential problems , simply the best especially all foreign cars.

DJ
DONNY J.
Thompsons Station, TN
Lincoln MKC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Bad battery / possible PCM
Great people to deal with. Clean waiting room. They felt it would be better for me to take car to Lincoln dealer because of possible PMC problem.
Thanks for all your help

CT
Chris T.
Franklin, TN
Ford Transit Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Chris said they were very responsive.
This review was collected via phone interview by Customer Research Inc.