Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1126 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago

Reviews


BB
BRENDA B.
Brentwood, TN
Subaru Outback
Verified
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07/15/2018
Always pleasant and efficient.
I always feel good about taking my car there, knowing that they’ll do a good job and stand behind it.

TH
Tanya H.
Franklin, TN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Tanya she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MA
MATT A.
Murfreesboro, TN
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Great customer service!
I dropped in on the shop unexpectedly. Car had issues Sunday night and I had to get it to shop first thing Monday morning. No problem. The guys took care of me without issues or hesitation. We wont take our BMW anywhere else!

JS
Julius S.
Nashville, TN
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Julius said the staff had fair pricing and did good work. He likes dealing with them.
This review was collected via phone interview by Customer Research Inc.

YG
YVONNE G.
Chapmansboro, TN
Mercedes-Benz ML320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Love Wurster’s!
I have always highly recommend this shop. I drive WAY out of my way to come here as it is worth it to me to know my car will be serviced and maintained well by their great staff

LR
Larry R.
Centerville, TN
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Larry said he got his problem fixed at a decent price in a decent time. He's very highly satisfied.
This review was collected via phone interview by Customer Research Inc.

ES
ERIC S.
Franklin, TN
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Excellent repair shop
We had a problem with a vehicle and the staff and work completed was efficient and timely. I would suggest this business to anyone needing a reliable and honest repair shop

MR
MARY ANNE R.
Brentwood, TN
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Oil change and check-up
Would never go anywhere else with my Mercedes!!!

EY
EVELYN Y.
Franklin, TN
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Always amazing service
Our car broke down over the weekend, we left it at Wurster's on Saturday - by 8:15 AM Monday they had diagnosed the problem, called with a VERY FAIR estimate and had a new battery & alternator installed by 1:15 pm! They always do an amazing job, quickly, with a very fair price for the top quality work.

They are a blessing to our community!

MV
Michelle V.
Nashville, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Totally trust them!
These people are great. Honest and kind. My sister also swears by Wursters. She lives in Franklin and if ever has a car issue takes to them. I live in Bellevue and only wish I lived closer to an amazing shop as this. I do scheduled things with Wursters.

SR
SUZANNE R.
Franklin, TN
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Superb service
As always it is just a pleasure to work with Wursters. They are knowledgeable, Friendly and consistent.

TG
TOREY G.
Franklin, TN
Volkswagen Passat Sedan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/21/2018
Disappointed and sad
We dropped my sons car off with a note that his check engine light was on and that the indicators was it was his transmission. The car was fixed in a day, transmission fluid only changed but the check engine light was still on and never checked.
A week later we are scheduling the car going in and our fear is we are going to have to pay for labor that was done last week. Very disheartening service!

TL
Tom L.
Franklin, TN
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Tom said the business did what they said they would do, for the price they said they would and it was done on time.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
Spring Hill, TN
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Gary said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AV
Aubrey V.
Nashville, TN
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Aubrey said he is grateful for Mike and his staff. They are professional and do wonderful work.
This review was collected via phone interview by Customer Research Inc.

DM
DAN M.
Franklin, TN
Audi S5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Great Service and they care!
Brought car in on Friday afternoon with bad battery and it was all taken care of within a few hours!!

Thank you.

DH
David H.
Franklin, TN
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Spoke with Michelle. She said the staff are the best.
This review was collected via phone interview by Customer Research Inc.

WK
William K.
Brentwood, TN
Mercedes-Benz ML320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
William said the staff fixed what they told him they were fixing.
This review was collected via phone interview by Customer Research Inc.

BJ
Bill J.
Franklin, TN
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Bill said the business completed all of the services that were asked. The staff was courteous and worked on his vehicle in a quick manner.
This review was collected via phone interview by Customer Research Inc.

LC
Lesia C.
Franklin, TN
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Lesia said she received good service.
This review was collected via phone interview by Customer Research Inc.