Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1180 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


FR
FRED R.
Nashville, TN
Mercedes-Benz CLS-Class
Verified Customer
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11/09/2018
Spuddering Benz
Wurster's again was there to accurately assess why my CLS550 suddenly started idling rough. There were 50 error codes, but the problem was resolved by replacing the battery.
Thanks to Mike and Crew I'm back on the road.

BC
Brenda C.
Franklin, TN
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Brenda said they are nice and she has no problems.
This review was collected via phone interview by Customer Research Inc.

OK
Olivia K.
Franklin, TN
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Ovlia said the business gave honest advice and they were pretty timely.
This review was collected via phone interview by Customer Research Inc.

CS
Cody S.
Franklin, TN
Audi S3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Cody said the business had honest customer service that he can count on.
This review was collected via phone interview by Customer Research Inc.

DL
DAVID L.
Franklin, TN
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Great service
Thanks for getting my wife’s car back in action on short notice! David

EY
EVELYN Y.
Franklin, TN
BMW M3
Verified Customer
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10/31/2018
BMW M3
Mike and his team are so honest and thorough every time I bring my car in for service. I choose Wurster's over the BMW dealer. They do a better job, are more reasonable and they know me and my car. Highest recommendation !!

DD
DR.JOHN D.
Franklin, TN
Jaguar XJ6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
unreal service and care, really. you gotta love Wuster's!
These people know what they are doing, and that allows them to be totally truthful and forthcoming.

PD
PHRONSIE D.
Brentwood, TN
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
people and knowledge and kindness!
Eash time I take my car with a problem I realize how lucky I am to know these people. Driven volvo cars for over 30
years and this company is the BEST experience! Special people!

PB
Patrick B.
Franklin, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Patrick said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

RC
RENEE C.
Brentwood, TN
Lexus LS 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
I trust them implicitly!
I have trusted Mike and his staff to handle my car's maintenance for almost 10 years, and I've NEVER been disappointed. He is honest and fair, which is appreciated even more since I know nothing about cars.

BA
Bill A.
Nashville, TN
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Bill said the service is always good and he's never had any complaints. He is a very happy customer.
This review was collected via phone interview by Customer Research Inc.

DL
DON L.
Franklin, TN
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Car Maintenance
If I need my car to be serviced, Wursters is the only place I go. Mike has the integrity that I look for in businesses I use and will always be a customer.

SJ
Seth J.
Hermitage, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Seth said that the place had great service.
This review was collected via phone interview by Customer Research Inc.

BH
Baxster H.
Nashville, TN
Mercedes-Benz 300D
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Baxter said they always do great..
This review was collected via phone interview by Customer Research Inc.

RY
RON Y.
Nashville, TN
Mercedes-Benz SLS AMG
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Always the best service and the nicest people.
They are always polite, helpful, truthful, and truly great people.

YG
YVONNE G.
Chapmansboro, TN
Mercedes-Benz ML320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Great service, as usual!
Wurster’s is the only garage I have taken my cars to be serviced in almost 17 years. A service manager at MB recommended them and I’ve never looked back.

MO
Michael O.
Franklin, TN
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Spoke with Michael's daughter. She said the staff provided good customer service, and value for the dollar.
This review was collected via phone interview by Customer Research Inc.

CM
Carl M.
Franklin, TN
Mercedes-Benz CL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Carl said he was very impressed with the integrity of the staff.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Thompsons Station, TN
Audi S6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
John said he liked the price and service.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Franklin, TN
Mercedes-Benz 240D
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
David said the business has always done a great job on his vehicle the whole 20 years he's been going there. Michael is a good friend and a great mechanic.
This review was collected via phone interview by Customer Research Inc.