Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,387 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
99% Would Recommend
Latest Review about 22 hours ago

Reviews


MW
Monica W.
Brentwood, TN
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2020 Category: Service
Monica said that the staff was nice and up-front, they're not pushy and it was an overall good experience. She had a new compressor put in her vehicle for the air conditioner and the compressor never did get cold, it got kind of cool. She will let them know how they did next week when she uses her air conditioner again. She is pleased with the personnel.

SL
Stephen L.
Thompsons Station, TN
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2020 Category: Service
Spoke with Pam. She said this business does a good job, but they are expensive.

DR
Danny R.
Thompsons Station, TN
BMW 5 Series
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2020 Category: Service
Danny said this business told him his fuel injector was out, but there wasn't any light or indicator saying it was out. They told him that his fuel injector wasn't in the right position so he asked Mike if the fuel injector was bad or if it was just not in the right place. He didn't get a clear answer so he isn't sure if they actually changed the part. His vehicle is good and is running fine, but he is still having a problem with the engine running rough. He mentioned to them that he thought it might be the engine mounts and they told him that the engine mounts were okay. He isn't really sure if they fixed his vehicle or not. Overall they are very good and this is the first time he felt they were a wishy washy place.

DS
David S.
Brentwood, TN
Land Rover Range Rover
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/18/2020 Category: Service
David said that it took three days to communicate to him the status of the repair. They are courteous and professional. He appreciates the work they have done for him.

Verified Customer
Nashville, TN
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/16/2019
When it rains, it pours
I was prepared for the Transmission Service and oil change, but not the Oil Leak and Air Spring leak found on my 2013 CLS550. After a long discussion and a estimate much higher then I wanted to pay, we agreed to repair only the problems that would allow safe driving. It took two days but Wurster's had me back on the road. Appreciate the frank discussion about the repairs and the prompt repair in 1 1/2 days. Up next, my 2006 Nissan Titans.

CC
Coty C.
Nolensville, TN
BMW 3 Series
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2019 Category: Service
Coty said this business provides good service.

PR
PAUL R.
Brentwood, TN
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2019
Terrible waiting room
This company does very good work and are nice folks. However their waiting room is real funky and not worthy of the clientele they serve. The couches are cheap, dirty and the coffee is cheap. How can they expect folks who bring in their $100-150k cars to be serviced to be comfortable waiting there? To me, it shows disrespect for their clients or just indifference. Granted, most customers don't wait, but certainly wouldn't want to wait if they had to. Dress up, clean & modernize your waiting room and you'll be treated with increased respect and credence as the mechanics you ascribe to be. STILL a good company I would recommend.

JL
Jason L.
Nashville, TN
Volkswagen Rabbit
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/10/2018 Category: Service
Jason said this business had good service, a friendly staff and they were quick.

RP
Rich P.
Franklin, TN
INFINITI QX60
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2018 Category: Service
Rich said, he is a repeat customer of this business and he thinks they are pretty honest.

DC
DWIGHT C.
Franklin, TN
Jaguar XJ
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2018
Repair and cost.
Happy with service and cost.

RK
Ryan K.
Brentwood, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/26/2018 Category: Service
Ryan said he had a few small issues but they did best they could.

MK
Mike K.
Nashville, TN
Alfa Romeo Spider
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/08/2018 Category: Service
Mike said the service was a little on the expensive side, but it was done quickly and his vehicle works.

CS
Colin S.
Brentwood, TN
Saab 9-5
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/10/2018 Category: Service
Colin said after picking his vehicle up after service, he got five minutes away and the original problem was back. His vehicle stalled and he had to get it towed back to the business. The business apologized and fixed the problem.

JM
JOY M.
Franklin, TN
BMW 3 Series
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2018
BMW Repair
I appreciate flexibility. The care was repaired in a timely manner. the technicians were all professional.

PR
Peggy R.
Spring Hill, TN
Mazda MX-5 Miata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/06/2018 Category: Service
Peggy said she is a repeat customer. She once had an issue with the business over some brakes. Other than that it has been good.