Reviews
DW
Danny W.
Jeep Liberty
Verified Customer
ReScore Review™
Danny said they stopped the leak in his roof. They did a good job.
Recommended
Original Review
Danny purchased his vehicle at Nelson's Mazda. Nelson's Mazda sent the vehicle to Wursters to fix the retractable roof that is still leaking. He thinks the people at Wursters Foreign Car Repair are nice people. It is still not fixed with whatever they did to the roof. He had to take it back to Nelson's Mazda today and they are taking it back to Wursters Foreign Car Repair on Monday because his vehicle is wet inside.
Recommended
Mike W., President from Wurster's Foreign Car Repair Inc responded on 01/25/2013
This vehicle was initially brought to us by Nelson Mazda. We were asked to repair the retractable top which was inoperable. At that time we were not asked to address a water leak. We repaired the retractable top to operate properly. The vehicle was returned to us at a later date when we were asked to address a water leak. Upon inspection we found that an aftermarket bike rack mount had been installed. The mounts for this rack were not threaded for proper retention. (Holes had just been drilled into the roof and the brackets set on them.) We threaded the holes in the roof and reinstalled the bike rack mounts correctly. It is our hope that these issues were completed to your satisfaction. We are happy to discuss and assist with any issues or concerns that may exist regarding your experience with us. You are a valued customer, and we are committed to providing you with the best service possible.
FR
FRED R.
Franklin, TN
Ford Explorer
Verified Customer
Wurster
Great service all around
Recommended
JB
JANICE B.
Nashville, TN
Mercedes-Benz GLE
Verified Customer
They were done in a reasonable time and were very nice
They explained things well and were done quickly.
Recommended
AC
Alicia C.
Gallatin, TN
BMW X3
Verified Customer
Alicia said they always do good work, have good prices and she hopes they keep up the good service.
Recommended
Verified Customer
Franklin, TN
Lexus IS 250
Verified Customer
All good
All good
Recommended
DS
DEEDEE S.
Brentwood, TN
Toyota Highlander
Verified Customer
Highlander Service
Dropped the car off very early for an appointment and they serviced the car early!!! Always friendly and very helpful! Thank you!
Recommended
PK
Paul K.
Dickson, TN
Mercedes-Benz S550
Verified Customer
Paul said that they're good qualified people.
Recommended
NB
Nelson B.
Franklin, TN
Porsche Cayenne
Verified Customer
Nelson said he thinks they did everything they said they would. The vehicle runs fine.
Recommended
SD
STEVEN D.
Franklin, TN
Audi A4
Verified Customer
Outstanding Service
Once again the service experience is excellent even with new Covid procedures. Thank You Wurster's!
Recommended
SM
SYLVIA M.
Franklin, TN
Acura RDX
Verified Customer
Super Service
Mike and his team do a great job maintaining my high mileage (244K miles) - work is completed as discussed and on time .
Recommended
Verified Customer
Franklin, TN
Audi A6
Verified Customer
Honest, great mechanics
They only fix the issue at a fair price!
Recommended
JS
Jim S.
Franklin, TN
Mercury Grand Marquis
Verified Customer
Jim said he was an excellent mechanic with a good bunch of guys and people in the office, he recommends them to anyone that needs a headlight or wiper installed to a new engine and he will be using them for years.
Recommended
GB
George B.
Thompsons Station, TN
Chevrolet Suburban
Verified Customer
George said he was very happy with the service.
Recommended
MT
MICHAEL (MIKE) T.
Franklin, TN
Mercedes-Benz E-Class
Verified Customer
SERVICE
Mike and his team are stellar. I have been a loyal customer for 20 years and will remain so as long as I can drive.
Recommended
JM
Jake M.
Spring Hill, TN
Dodge Challenger
Verified Customer
Jake said they are good people. It was a good service.
Recommended
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