Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,316 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
99% Would Recommend
Latest Review 1 day ago

Reviews


BP
BRAD P.
Franklin, TN
Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Best customer service around!
Mike was attentive, polite and eager to help. He listened well to what needed to be done to service our vehicle. This company is the best! Would definitely recommend them.
Thank you,
Mrs. Phillips

DS
David S.
Brentwood, TN
Land Rover Range Rover
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/18/2020 Category: Service
David said that it took three days to communicate to him the status of the repair. They are courteous and professional. He appreciates the work they have done for him.

PL
PENNY L.
Brentwood, TN
BMW X5
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
THE SERVICE is excellent in all ways.
I have been doing business with Wurster's for at least 15 years. The service is timely, friendly, and always superb! This is a family owned business and they treat you like family.

MC
MATT C.
Brentwood, TN
BMW 5 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Great experience
Great customer service!

CR
CHUCK R.
Franklin, TN
MINI Cooper Hardtop
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Honesty
Do what’s needed and don’t push you to do more, which is the best for any repair shop. They are up-front and honest to work with and do good work!

RC
RENEE C.
Brentwood, TN
Lexus LS 460
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020
The honesty of the people who work there!
I was prepared to pay for an entire new "part" that would cost almost $2,000. Instead, Mike found that the current "part" was just clogged and dirty. He had it cleaned and cleared for less than $390!!!

SW
Samuel W.
Nashville, TN
Mercedes-Benz GL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020 Category: Service
Samuel said he likes the friendliness of the staff.

HM
HARRIETTE M.
Brentwood, TN
Mercedes-Benz E350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2019
Rating
Simply the best. Always accommodating and polite.

VK
VINCE K.
College Grove, TN
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019
Great Service, always.
Never have to worry when the job is done, always right and honest.

HT
Heidi T.
Marina Del Rey, CA
Cadillac Escalade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019 Category: Service
Heidi said she loves this business, The employees were excellent and totally trustworthy.

JB
JERRY B.
Antioch, TN
Mercedes-Benz C300
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019
A good place to take your vehicle
Honest ,fair a great place to go for your autos needs

JB
JANICE B.
Nashville, TN
Mercedes-Benz E350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
They provided great service in a timely manner.
My car was ready when they said it would be and everything was fixed appropriately.

LL
Lee L.
Union City, TN
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019 Category: Service
Lee said he felt like they handled the issue in a timely manner and appropriately.

BR
BOB R.
Franklin, TN
Mercedes-Benz 560SEL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Professional service
Can always diagnois the problem & fix

Verified Customer
Nashville, TN
Volvo S60
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/06/2019
oil filter wasnt tighten
hopefully the aluminum head didnt warp. still have fingers crossed. not sure why the cap wasnt used to tighten oil filter.
maybe the mechanic will try to pay attention to details next time. if not you have a 30 mile radius, if that, till no oil pressure.
the owner mike was really nice and you cant blame him.