Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

78 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


DA
David A.
Alabama
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
David said the business provided good service, they were on time and they also had a fair price.
This review was collected via phone interview by Customer Research Inc.

CS
Casey S.
Alabama
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Casey said the business gave him the service he expected.
This review was collected via phone interview by Customer Research Inc.

DR
Dylan R.
Alabama
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Dylan said the staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Alabama
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Chris said they were quick and professional in resolving his problem.
This review was collected via phone interview by Customer Research Inc.

CF
Cadairo F.
Alabama
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Cadairo said this business provided a good service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

CC
Celest C.
Alabama
Hyundai Elantra Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Celest said the employees were really kind.
This review was collected via phone interview by Customer Research Inc.

SJ
Stacey J.
Alabama
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Stacy said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TP
TED P.
Lexus GS 450h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
The people that work there
Been going to Jim and Jim’s for 8 years have never had to take my car back after I picked it up always satisfied

LW
Leesa W.
Alabama
Mercedes-Benz E420
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Leesa said the business works on all seven of her vehicles. She has been going to them for years. This business is able to fix all types of vehicles and she never has a problem. She always works with Bryan and he does such a good job. She would like to mention it would be very cool if the business had a loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

ND
Nico D.
Alabama
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Nico said the staff made the drop off and pick up process easy, communicated well and got the service done quickly.
This review was collected via phone interview by Customer Research Inc.

DF
Donald F.
Alabama
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Donald said they are fine at this business.
This review was collected via phone interview by Customer Research Inc.
Bryan E. from Jim And Jims Motor Co responded on 03/21/2019

Thanks for the review


EB
Emily B.
Alabama
Chevrolet Traverse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Emily said she felt like the price was high.
This review was collected via phone interview by Customer Research Inc.
Bryan E. from Jim And Jims Motor Co responded on 03/21/2019

We really appreciate your business and review. Our prices are in line with most shops in the area. We look forward to assisting you in the future.


CL
Cheryl L.
Alabama
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Cheryl said the staff was courteous and the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Reggie M.
Alabama
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Reggie said he was pleased with the overall experience.
This review was collected via phone interview by Customer Research Inc.

VB
Virginia B.
Alabama
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Virginia said the business was reasonably priced and performed good service. She said that the staff was easy to work with.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Alabama
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Bill said that the place delivered on what they promised, in a timely fashion and Brian made sure that it was all done well.
This review was collected via phone interview by Customer Research Inc.

DA
David A.
Alabama
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
David said the business does good work at a fair price.
This review was collected via phone interview by Customer Research Inc.

CK
Caine K.
Alabama
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Caine said the service was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Bryan E. from Jim And Jims Motor Co responded on 11/29/2018

Thanks for the review.


GC
Gerald C.
Alabama
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Gerald said the price that was paid, was different than the one he was quoted. So he suggested that in the future, the staff wait until the customer is in front of them. He was charged a completely different price than what he was quoted over the phone. He got great service, but suggested tightening up the work quotes. He hasn't had a problem with the vehicle, as the staff do great work.
This review was collected via phone interview by Customer Research Inc.
Bryan E. from Jim And Jims Motor Co responded on 11/29/2018

Sorry for the  confusion Mr. Clay. as i explained over the phone prices are just basically estimates.


BR
Bill R.
Alabama
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Bill said the level of service that was given from Bryan the manager at the business was outstanding.
This review was collected via phone interview by Customer Research Inc.