Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

725 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Wooster, OH
Chevrolet Silverado 1500
Verified Customer
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02/19/2019
Honest & fair
Always get honest assessment of the situation. Given options of what can be done with a fair price

AR
Autry R.
Ohio
Saturn VUE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2019 Category: Service
Autry said the service was a little long.
This review was collected via phone interview by Customer Research Inc.

KM
Kim M.
Creston, OH
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Jim is great, always fixes my car fast.
Jim is fantastic and fixes my car fast and affordable. The best customer service and great work on our cars!!!

SZ
Sally Z.
Ohio
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Sally said the business was nice and honest, very efficient and the cost was reasonable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wooster, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Had Great Service
Got Me In And Out Without Them Expecting Me Thanks So Much

CE
Clint E.
Ohio
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Clint said the employees were knowledgeable. They completed service quickly. The work was done at a cheap price.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Wooster, OH
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Service on truck
Good service, reasonable cost, would recommend to others.

Verified Customer
Honda Accord Sdn
Verified Customer
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01/19/2019
Efficient, cost saving
They do a good job and are cheaper than the dealer. In addition, everyone is friendly and helpful.

KD
Kathy D.
Wooster, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Kathy said this business came to her home and started the vehicle and then took it to their business, they fixed it and brought it back to her.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Toyota RAV4
Verified Customer
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01/01/2019
Oil Change and Consultation on Tires for RAV4
While we wouldn't have faulted Jim and his able receptionist, Caitlyn, we were kindly treated on this last business day of 2018 when we needed an oil change to make a long, unexpected trip trip to the funeral of a beloved family member. We were encouraged that they worked us in and would have changed our tires if they could have obtained them in time.

RH
Robert H.
Wooster, OH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Jim's is Top Value Service
Jim and/or a member of his team listen carefully while you explain the problem! You can talk directly to the mechanic who will or did the work! Too many "walls/people" between the customer and the mechanic at many service places today! And the service charge always seems reasonable to me!

NW
Neal W.
Wooster, OH
Ford Escape
Verified Customer
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12/20/2018
He really takes care and fixes what is wrong quickly. Best place to have your car fixed.
takes the best care of you and your car.

JC
Janet C.
Wooster, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Janet said it was superb and the only place she will go.
This review was collected via phone interview by Customer Research Inc.

KS
Kip S.
Wooster, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Kip said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wooster, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Brake Service
I trust the diagnosis and the repair each time I need vehicle service.

CT
Clyde T.
Wooster, OH
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Spoke with Jane. She said the service at this business was prompt. The price was good and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Ohio
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Mike said the business is really quick with good prices.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Galion, OH
Ford Escort
Verified Customer
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11/11/2018
Good service.
I liked Jim's because he is thurough.Went there for oil change and Jim seen I had a couple bulbs blown out.He replaced them for me and I'm glad he did.I may have been stopped for blown bulbs that I didn't even know about and I really appreciated that.
Thank you.

TF
Tom F.
Wooster, OH
Jeep Grand Cherokee
Verified Customer
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11/10/2018
Fast Reliable Reasonable Friendly
I can trust to get my repair done to my expectations. Jim and his staff truly understands customer service. .. My service has always been fast and reliable.
Thank you Jim... and all the gears that make it run... Special shout it Kaely

MR
Mitchell R.
Ohio
Dodge Pickup
Verified Customer
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10/27/2018 Category: Service
Mitchell said the business did a good job.
This review was collected via phone interview by Customer Research Inc.