Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

698 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


DL
Daniel L.
Wooster, OH
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Amazing job.
Jim's Auto has great customer service, does great work, and doesn't gouge on prices.
Jim is willing to talk through the problems and recommends priorities of when things need done.

MV
Melanie V.
Wooster, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Melanie said the service was wonderful. The work was done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
Wooster, OH
Chrysler Town & Country SWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Tom said the business rushed his vehicle so he could take it hunting.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Ohio
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Scott said they do a good job.
This review was collected via phone interview by Customer Research Inc.

PY
Peggy Y.
Wooster, OH
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Peggy said the staff have always been good to her. They charge a decent price for their service. They are honest and let her know what the issues are and how much it will cost to get her vehicle fixed. They are the best, and she trusts them implicitly.
This review was collected via phone interview by Customer Research Inc.

TR
Tina R.
Wooster, OH
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Tina said she has been a customer for 14 years and has never had an issue. The service is great.
This review was collected via phone interview by Customer Research Inc.

KA
Karen A.
Ohio
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Karen said the service at this business was good. There was some miscommunication between her and the previous secretary in which she promised a date for completion, and on that date the owner did not know anything about this arrangement and he apologized to her profusely for the miscommunication.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Wooster, OH
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Don said the staff at this facility do a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Michele H.
Ohio
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Michele said the employees did what needed to be done.
This review was collected via phone interview by Customer Research Inc.

SF
Scott F.
Wooster, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Scott said they did a very good job .
This review was collected via phone interview by Customer Research Inc.

GS
Gerald S.
Ohio
Lincoln Continental
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Gerald said that the place was very good.
This review was collected via phone interview by Customer Research Inc.

BM
Brent M.
Ohio
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Brent said the business worked him in for service, got him done and kept him working.
This review was collected via phone interview by Customer Research Inc.

DC
Doug C.
Ohio
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Doug said the business did some work that they did not contact him about for authorization.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Ohio
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Gary said the work was excellent. They were thorough and did exactly what he wanted.
This review was collected via phone interview by Customer Research Inc.

TE
Tom E.
Ohio
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Tom said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Wooster, OH
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Tires too
Give Jim a chance to get you tires too. He’s honest and fair. Wouldn’t go anywhere else!

PM
Paul M.
Wooster, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
The best around!
Jims Auto is the best. He takes such good care of his customers! Hope he never retires

BN
Brian N.
Ohio
GMC Canyon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Brian said that the facility is good and provides good service.
This review was collected via phone interview by Customer Research Inc.

LT
Leo T.
Wooster, OH
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Spoke with Leo's wife. She said the business has a good mechanic.
This review was collected via phone interview by Customer Research Inc.

DF
Dean F.
Ohio
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Spoke with Adam. He said they did a very good job.
This review was collected via phone interview by Customer Research Inc.