Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

323 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


BO
Bob O.
Naperville, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Spoke with Kate. She said this business did a really good job. They were helpful and had great communication. They were very honest and they did not tell her she needed something she really did not need. They were trustworthy and did not take advantage of her.
This review was collected via phone interview by Customer Research Inc.

EO
Ed O.
Downers Grove, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015 Category: Service
Ed said the business knows how to treat people well, they do good work and give good service.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Oak Park, IL
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2015
KG Auto Werks is the best
The guys at KG are great. Adam, Nate and Dave love Saabs, know Saabs and know how to take care of their customers. Their pricing is fair and their workmanship is excellent. Bottom line, I trust them. Thanks guys.

MK
Martin K.
Illinois
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2015 Category: Service
Martin said Adam, an employee at this business, was very nice and he explained what he needed to do with the part he purchased for his vehicle. Everyone there was very nice and friendly and he did not have any problems. He suggested this business should try and price match their parts. He will be going back to use this business again.
This review was collected via phone interview by Customer Research Inc.

DD
Debra D.
Addison, IL
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Debra said the service was excellent. The employees were efficient and courteous. Everything was done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

FP
Frank P.
Downers Grove, IL
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Frank said this business picked him up and dropped him off.
This review was collected via phone interview by Customer Research Inc.

DV
Dan V.
Westmont, IL
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Dan said the service was timely at this business. They let him know what was wrong and fixed the issue.
This review was collected via phone interview by Customer Research Inc.

NA
Nancy A.
Lisle, IL
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Nancy said she has used the business for years. They are very trustworthy and they do what they say they will.
This review was collected via phone interview by Customer Research Inc.

ST
Shazia T.
Wheeling, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Shazia said she has been using the facility for one year and it has been a great experience.
This review was collected via phone interview by Customer Research Inc.

RB
Renee B.
Westmont, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Renee said when she takes her vehicle to the business, she immediately notices the difference in how good it operates. When taking her vehicle to other facilities, something inevitably goes wrong with it.
This review was collected via phone interview by Customer Research Inc.

PP
Paul P.
Westmont, IL
Saab 9-5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2015 Category: Service
Paul said the business did not give him a call after the diagnosis, just after the repairs, but the service was good. He appreciated the fact that the manager followed him home.
This review was collected via phone interview by Customer Research Inc.

PP
Peter P.
708-860-0668, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2015 Category: Service
Peter said this business is awesome and they are always willing to work with him. He always speaks to someone that is knowledgeable and it is always a very smooth situation.
This review was collected via phone interview by Customer Research Inc.

JA
Jeff A.
Westmont, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015 Category: Service
Jeff said the business has honest people and they provide a fair deal for a fair price. The staff is up front and they provide good work. They have a good work ethic.
This review was collected via phone interview by Customer Research Inc.

JG
Justin G.
Downers Grove, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2015 Category: Service
Justin said the business does everything correctly, but it takes a long time.
This review was collected via phone interview by Customer Research Inc.

LP
Lane P.
Westmont, IL
Saab 9-7X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
Lane said he was satisfied with the timeliness and that they fixed the issue.
This review was collected via phone interview by Customer Research Inc.

RA
Rick A.
Bolingbrook, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
Rick said this business did everything he wanted them to do and more.
This review was collected via phone interview by Customer Research Inc.

BW
Bryan W.
Downers Grove, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2015 Category: Service
Bryan said this business is quick, prompt and they seem to care about the work that they do.
This review was collected via phone interview by Customer Research Inc.

JR
Joan R.
Downers Grove, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2015 Category: Service
Joan said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

ET
Eric T.
Lagrange Hlds, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2015 Category: Service
Eric said this business is very attentive and customer oriented.
This review was collected via phone interview by Customer Research Inc.

JK
Jacob K.
Lisle, IL
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2015 Category: Service
Jacob said he really liked the service and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.