Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

324 Reviews

98% Would Recommend
Latest Review 11 days ago

Reviews


TF
Ted F.
Lockport, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018
Solid Saab service
Electrical issue diagnosed and repaired with new battery cables. Saabs can be tough to work on. These guys know their Saabs. Saab repair can be expensive because of the parts and expertise. They do get it right. This was my third repair and some repairs have been Typical Saab computer nightmares. They are experts and I expect to pay for their ability. You want your Saab right. Pay the man.

NS
Nolan S.
Western Springs, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Nolan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PZ
Paul Z.
Orland Park, IL
Saab 9-5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Paul said he will recommend them for service.
This review was collected via phone interview by Customer Research Inc.

LD
Louis D.
Downers Grove, IL
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Louis said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CN
Chris N.
Darien, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Service
Chris said the employees were nice, honest, and they provided good work. They did not call when her vehicle was finished.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Wheaton, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
Dennis said that he thinks the pricing was fair. He said they are a pleasant group of guys that do a good job.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Clarendon Hills, IL
Porsche 911
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018
replace rim
Brian and Ryan did a great job with getting me my new rim.

DS
Deshaw S.
Oak Brook, IL
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Deshaw said the staff had good service, but the price was more than she expected.
This review was collected via phone interview by Customer Research Inc.

ES
Eder S.
Cicero, IL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Eder said that this business performed service but the check engine light came back on a few days later.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Oswego, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2017 Category: Service
Mike said this business was good and they did a nice job.
This review was collected via phone interview by Customer Research Inc.

MG
Maria G.
Oak Lawn, IL
Mercedes-Benz C280
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Maria said she thinks they all are very cordial and she had a good experience. She does have to take her vehicle back because something was done that caused the ABS light to go on. It has affected the right rear wheel and they have ordered the sensor. It will be replaced at their own expense but this is taking a little bit out of her time.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Naperville, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2017 Category: Service
Andrew said Adam was straightforward about everything.
This review was collected via phone interview by Customer Research Inc.

SG
Sheryl G.
Lisle, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2017
Great find
Polite, friendly, finished my car in less time than quoted

MS
Mildred S.
Naperville, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2017 Category: Service
Mildred said she likes the business, they do great work. She would have appreciated if they had called with status updates. She would like to thank them for everything they do.
This review was collected via phone interview by Customer Research Inc.

DC
Dan C.
Downers Grove, IL
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2016 Category: Service
Dan said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CD
Chip D.
Elmhurst, IL
Saab 900
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2016 Category: Service
Chip said the service was good but they had the vehicle for four weeks and he had to call them to find out what was going on. He owns a Saab and not too many people share their appreciation on this and appreciates that they do.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Clarendon Hills, IL
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2016
Nissan brakes
Great work. Took a little longer than expected but great results

JA
Jessica A.
Chicago, IL
Acura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2016 Category: Service
Jessica said the service was great.
This review was collected via phone interview by Customer Research Inc.

CT
Cindy T.
Naperville, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2016
08 Saab
Very nice service center that understands Saabs.

GZ
George Z.
Elmhurst, IL
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2016 Category: Service
George said this business rose the price for service after the first quote. They found more issues and the price continued to go up. However, they were okay work-wise. He will definitely suggest his friends to use this business.
This review was collected via phone interview by Customer Research Inc.