Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

328 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


KG
Kerry G.
Naperville, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Kerry said they are really helpful and accommodating.
This review was collected via phone interview by Customer Research Inc.

DS
Deshaw S.
Oak Brook, IL
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Deshaw said the staff had good service, but the price was more than she expected.
This review was collected via phone interview by Customer Research Inc.

BS
Brook S.
Elmhurst, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Brook said this business did a good job, and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Wheaton, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Dennis said the employees are nice. It was a bit pricey.
This review was collected via phone interview by Customer Research Inc.

GP
Greg P.
Chicago, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Greg said everything went according to the plan. They were helpful and on time.
This review was collected via phone interview by Customer Research Inc.

BD
Bill D.
Westmont, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/10/2018
kg update
Adam the only Saab master tech is no longer at kg.

BD
Bill D.
Westmont, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/10/2018
kg update
Adam the only Saab master tech is no longer at kg.

FB
Fred B.
Lombard, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/03/2018
read
Adam does not work here after 30 years

JB
Jack B.
Illinois
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Jack said the staff was terrific. They communicated well and explained everything. They were also personable, honest, and good people to work with. He was really happy with the work.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Addison, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2017
Quick in and out, treat my saab with respect
Just went in for an oil change. Was in out in 20 mon. The service tech's are a pleasure to deal with. The building is in the process of an interior remodel. Looks like it will be 200% better then in the past. Looking forward to see the finished remodel

KG
Keith G.
Sugar Grove, IL
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Keith said the business is good, and they do what they said they would.
This review was collected via phone interview by Customer Research Inc.

MP
Maureen P.
Western Springs, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Maureen said this business has quality service. They are always professional, get the job done quickly and are fairly priced. They're also professionals with Saab vehicles.
This review was collected via phone interview by Customer Research Inc.

KM
Katie M.
Glen Ellyn, IL
Saab 9-2X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Katie said she hasn't had a bad experience anywhere she takes her vehicle. This business knows what they're doing.
This review was collected via phone interview by Customer Research Inc.

RT
Rich T.
Hinsdale, IL
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Rich said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Shorewood, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Ken said everything was fine expect that the facility was being remodeled.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Naperville, IL
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Tim said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

PE
Paul E.
Millbrook, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Paul said this business provided good and quick service.
This review was collected via phone interview by Customer Research Inc.

JT
Jack T.
Glen Ellyn, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Jack said the technician he had was a no nonsense guy who was realistic and told him what he needed as well as suggesting what not to do for the vehicle because of its age. The service was good.
This review was collected via phone interview by Customer Research Inc.

MZ
Michele Z.
West Chicago, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Michele said Ryan and Bryan were very awesome. The repairs were done in a timely manner and the staff were very professional.
This review was collected via phone interview by Customer Research Inc.

MM
Maurice M.
Downers Grove, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2017
Very knowledgeable
These guys know cars. Very knowledgeable about Saabs and other cars. Fair cost.