Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

337 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


MP
Maureen P.
Western Springs, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Maureen said this business has quality service. They are always professional, get the job done quickly and are fairly priced. They're also professionals with Saab vehicles.
This review was collected via phone interview by Customer Research Inc.

KM
Katie M.
Glen Ellyn, IL
Saab 9-2X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Katie said she hasn't had a bad experience anywhere she takes her vehicle. This business knows what they're doing.
This review was collected via phone interview by Customer Research Inc.

RT
Rich T.
Hinsdale, IL
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Rich said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Shorewood, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Ken said everything was fine expect that the facility was being remodeled.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Naperville, IL
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Tim said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

PE
Paul E.
Millbrook, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Paul said this business provided good and quick service.
This review was collected via phone interview by Customer Research Inc.

JT
Jack T.
Glen Ellyn, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Jack said the technician he had was a no nonsense guy who was realistic and told him what he needed as well as suggesting what not to do for the vehicle because of its age. The service was good.
This review was collected via phone interview by Customer Research Inc.

MZ
Michele Z.
West Chicago, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Michele said Ryan and Bryan were very awesome. The repairs were done in a timely manner and the staff were very professional.
This review was collected via phone interview by Customer Research Inc.

MM
Maurice M.
Downers Grove, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2017
Very knowledgeable
These guys know cars. Very knowledgeable about Saabs and other cars. Fair cost.

WC
Ward C.
Rolling Meadows, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Ward said the employees were friendly. They were helpful. They completed the work they promised and the work was done on time.
This review was collected via phone interview by Customer Research Inc.

KV
Kamilia V.
Willowbrook, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Kamilia said the service was fine.
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Aurora, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Ryan said the staff was very knowledgeable and polite. They even answered additional questions for him.
This review was collected via phone interview by Customer Research Inc.

TC
Theresa C.
Wheaton, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Theresa said she was happy to find a business that specializes in Saab engines. The person she dealt with was very pleasant and the service was performed quickly.
This review was collected via phone interview by Customer Research Inc.

MM
Maurice M.
Downers Grove, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Maurice said the staff are good guy who do good work.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Downers Grove, IL
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017
Excellent and trustworthy mechanics!
We've taken our cars to KG for over 20 years -- excellent mechanics, great and quick service.

DS
Dale S.
Highland, IN
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Dale said the staff were pleasant, helpful and quick. He stated he wishes they were closer but he doesn't mind the drive.
This review was collected via phone interview by Customer Research Inc.

DB
Depak B.
Darien, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Depak said he needed an airbag repaired. He came in early. They were done in 20 minutes. It was a great and quick job. They explained everything.
This review was collected via phone interview by Customer Research Inc.

NU
Nanette U.
Elmhurst, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Nanette said the customer service and the quality of the work are good at this business.
This review was collected via phone interview by Customer Research Inc.

ES
Eder S.
Cicero, IL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Eder said that this business performed service but the check engine light came back on a few days later.
This review was collected via phone interview by Customer Research Inc.

EB
Edna B.
Tahlequah, OK
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Edna said they did a good job. Brian was awesome.
This review was collected via phone interview by Customer Research Inc.