Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

315 Reviews

97% Would Recommend
Latest Review 24 days ago

Reviews


KD
Kevin D.
Clarendon Hills, IL
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017 Category: Service
Kevin said this business was outstanding and he continues to return. He has been visiting them for a long time. They do great work and he trusts them.
This review was collected via phone interview by Customer Research Inc.

IS
Ian S.
Lombard, IL
Saab 9-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017 Category: Service
Ian said this business is excellent, they are friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JR
Joe R.
Westmont, IL
Saab 9-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Joe said he did not have any problems with this business.
This review was collected via phone interview by Customer Research Inc.

SG
Sheryl G.
Lisle, IL
Saab 9-3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2017
Great find
Polite, friendly, finished my car in less time than quoted

SR
Sandy R.
Naperville, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Sandy said this business was very accommodating. They describe everything to her. They were very high quality and they did very good work.
This review was collected via phone interview by Customer Research Inc.

AP
Andrew P.
Burbank, IL
Saab 9-2X
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Andrew said this business knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

CT
Cindy T.
Naperville, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2017
chloe12
Nice place to do business with. Adam is very nice and knowledgeable about saabs. Except they didn't wash our car this time!

BW
Brad W.
Downers Grove, IL
Saab 900
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2017
Great work!
My Saab needed extensive work and these guys were honest and fair! Great job!

TR
Tom R.
La Grange, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2017
In dash CD player replacement
I am totally satisfied with the service that I got. Adam went out of his way to help me when my CD player jammed, leaving my CDs stuck inside. He was able to retrieve them and went above and beyond to get me a new player after the old one gave up the ghost. The KG staff (Adam, Rick and Ryan) are all first class and they keep my Saab running and reliable. If you have a Saab, you need to use KG for service. Can't say enough on how great these guys are.

TR
Thomas R.
La Grange, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2017
In dash CD player replacement
My CD player seemed stuck. Once again, Adam to the rescue. He pulled the player and recovered 3 CDs jammed in the player and recovered my 2 discs. The 3rd disc was there from a previous owner. He ordered a new player after a great attempt at salvaging the old one and replaced it. Once again, great service by Adam. This guy knows Saabs inside and out!

MK
Mark K.
Downers Grove, IL
Saab 9-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017
SAAB 9.5 fan repair
Mice nested in my fan and wore out the bearing. Adam replaced it and now I have defrost, air and heating at decibel levels where I can hear and understand the radio....

AE
Amami E.
Oak Park, IL
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Amami said the employees were very helpful at evaluating the problem with her vehicle for a fair price.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin G.
Downers Grove, IL
Mercedes-Benz CLK350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017
Excellent service -- again!
Adam just is the best at his job!

DS
Debbie S.
Elmhurst, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
Trust and fair.
I always feel that I am getting an honest assessment. I trust that they are looking ro do their best work possible for every customer.

BD
Bruce D.
Naperville, IL
Saab 9-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Bruce said they do good work at this business. Adam has been his mechanic for 20 years.
This review was collected via phone interview by Customer Research Inc.

TS
Todd S.
Rochelle, IL
Saab 9-2X
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Todd said they were friendly and nice.
This review was collected via phone interview by Customer Research Inc.

PJ
Paul J.
Lombard, IL
Saab 9-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Paul said this business does a good job.
This review was collected via phone interview by Customer Research Inc.

LW
Linnea W.
Clarendon Hills, IL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Linnea said this business was very accommodating. She was able to get an appointment and they went above and beyond.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Orland Park, IL
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2017 Category: Service
Jim said they did a good job and he appreciated all of their help.
This review was collected via phone interview by Customer Research Inc.

MO
Marsha O.
Westmont, IL
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017 Category: Service
Marsha said this business did a really good job on her vehicle and she is happy with it.
This review was collected via phone interview by Customer Research Inc.