Luis told us that he changed starter before he came here and it didn't start so he put old one back on. We determend ground cable was bad and also original starter. Luis wanted to work on it himself so he picked it up. We left lower splash shield off so he could replace starter. Luis came back 2 days later with new starter and negative cable to have us install lower shield. Vehicle was running fine.
When customers bring in vehicles and have us do repairs we don't run into these problems. Do it yourselfers cause their own problems.