Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

7410 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review about 11 hours ago

Reviews


JM
JOSEPH M.
Tacoma, WA
Kia Forte
Verified Customer
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03/18/2019 Category: Service
Friendly staff and professional service
Everyone at Kia Puyallup has always been polite and friendly. I've never had to wait long for any service or attention. Proper expectations are always set and everyone goes out of their way to help.
Tom E., Service Manager from Kia of Puyallup responded on 03/18/2019

Joseph, thanks for choosing Kia of Puyallup!



Tom Evans, Service Manager

MR
MARY R.
Tacoma, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Sales
Kia of Puyallup. Ron Topp
Very pleasant,professional,friendly and clean
Tom E., Service Manager from Kia of Puyallup responded on 03/18/2019

Thanks for choosing Kia of Puyallup!



Tom Evans, Service Manager

EM
ELIZABETH M.
Olympia, WA
Kia Niro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Excellence
The service department was exceptional, from drop off to pick up, I was treated extremely well. It’s hard to find customer service as good as this these days.
Tom E., Service Manager from Kia of Puyallup responded on 03/18/2019

Elizabeth, we appreciate you allowing Kia of Puyallup the opportunity to earn your business.



Tom Evans, Service Manager

JM
JANE M.
Spanaway, WA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Good
Very good
Tom E., Service Manager from Kia of Puyallup responded on 03/18/2019

Thank you for choosing Kia of Puyallup! We appreciate your feedback.



Tom Evans, Service Manager

SF
SHARON F.
Puyallup, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
It's all good
Everything is handled professionally, within a reasonable amount of time, for a fair price. Love the wash and vac!
Tom E., Service Manager from Kia of Puyallup responded on 03/18/2019

Sharon, thank you for allowing Kia of Puyallup the opportunity to earn your business.



Tom Evans, Service Manager

Verified Customer
Tacoma, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
excellent work done in a timely manner.........
As always, I'm relieved that the service people keep up with what service is due for me - am always on track because they are. Service done in a timely and courteous manner. Thorough goes without saying!
Tom E., Service Manager from Kia of Puyallup responded on 03/18/2019

Thank you for choosing Kia of Puyallup! We appreciate your feedback.



Tom Evans, Service Manager

JN
JOHN N.
Puyallup, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Attention to Customer
The customer always comes first at KIA of Puyallup Service Department. Great team and they focus on doing the right thing for the customer; "SATISFACTION"
Tom E., Service Manager from Kia of Puyallup responded on 03/18/2019

John, your feedback is important to us. Thank you for entrusting the Kia of Puyallup team!



Tom Evans, Service Manager

PC
PHILIP C.
Lakewood, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Close by
Excellent service
Tom E., Service Manager from Kia of Puyallup responded on 03/18/2019

Philip. thank you for choosing Kia of Puyallup!



Tom Evans, Service Manager

MS
MICHAEL S.
Tacoma, WA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great service
Everything went well. I was in and out in the expected time. The service person I worked with was efficient and friendly.
Tom E., Service Manager from Kia of Puyallup responded on 03/18/2019

Michael, thank you for choosing Kia of Puyallup!



Tom Evans, Service Manager

JD
JACK D.
Algona, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great service
I always receive great service from Kia of Puyallup. Their customers love their service and their commitment to Quality.
Tom E., Service Manager from Kia of Puyallup responded on 03/15/2019

Jack, your feedback is important to us. Thanks for choosing Kia of Puyallup!



Tom Evans, Service Manager

Verified Customer
Longview, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
On time. Done right.
Nice job
Tom E., Service Manager from Kia of Puyallup responded on 03/15/2019

Thanks for choosing Kia of Puyallup!



Tom Evans, Service Manager

JC
JOANN C.
Auburn, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Everything is awesome
Always quick to help and very competent
Tom E., Service Manager from Kia of Puyallup responded on 03/15/2019

Joann, your feedback is so important to us. Thanks for stopping in!



Tom Evans, Service Manager

Verified Customer
Tacoma, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Attentive & Thorough
Attentive, thorough, timely, courteous & helpful service
Tom E., Service Manager from Kia of Puyallup responded on 03/15/2019

Thanks for choosing Kia of Puyallup!



Tom Evans, Service Manager

NG
NANCY G.
Seattle, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
60k mile service
I appreciate bringing my vehicle in for service to KIA Puyallup John always listens and answers my questions patiently. The waiting room is a pleasant, quiet place to while away time during the process. I left the dealership feeling confident that my vehicle was road worthy once again. Thank you for taking good care of my service needs!

Nancy Guthrie
Tom E., Service Manager from Kia of Puyallup responded on 03/15/2019

Thanks for your detailed feedback, Nancy. We look forward to your next visit to Kia of Puyallup!



Tom Evans, Service Manager

JB
JACKELYN B.
Puyallup, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Oil Change Review
It was done very thoroughly & fast. They also vacuumed my car & washed it. The staff always treats me with the utmost respect. The service rep walked me to my car & I appreciated this. Very very nice!
Tom E., Service Manager from Kia of Puyallup responded on 03/15/2019

Jackelyn, thanks for choosing Kia of Puyallup! We appreciate your business.



Tom Evans, Service Manager

DR
DOROTHY R.
Buckley, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
friedly,great service
keep coming back, that covers it all
Tom E., Service Manager from Kia of Puyallup responded on 03/15/2019

Thanks for your loyalty to Kia of Puyallup, Dorothy!



Tom Evans, Service Manager

OZ
ORYSYA Z.
Puyallup, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Always pleasant staff
Even though sometimes the wait time is long but I have always been informed of the wait times and it has been pretty accurate. Pleasant staff and always all questions answered.
Tom E., Service Manager from Kia of Puyallup responded on 03/15/2019

Orysya, thanks for choosing Kia of Puyallup! We appreciate your feedback, and look forward to your next visit to Kia of Puyallup.


Tom Evans, Service Manager

LS
LORNA S.
Puyallup, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Comfortable space for people who are waiting for their Kia to be serviced
Very pleased with the service.
Tom E., Service Manager from Kia of Puyallup responded on 03/15/2019

Lorna, thanks for choosing Kia of Puyallup!



Tom Evans, Service Manager

CD
COREY D.
Puyallup, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Excellent service
On time, friendly, service above and beyond!
Tom E., Service Manager from Kia of Puyallup responded on 03/15/2019

Corey, we appreciate you r feedback. Thanks for choosing Kia of Puyallup!



Tom Evans, Service Manager

AG
ANTHONY G.
Edgewood, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great Customer Service !!!
I went to have the ECU software update. Seems I had the date for my Appointment wrong. When Karsten Malin checked advised me my appointment was for 3/16/2019 not 3/9/2019..he told me "No problem" and was able to get the update done and my car washed and out the door I went.
Thanks Again Karsten !!!
Tom E., Service Manager from Kia of Puyallup responded on 03/15/2019

Anthony, thank you for choosing Kia of Puyallup!



Tom Evans, Service Manager