ReScore Reviews™ (19)

ReScore
Overall Rating 3.9473658/5Overall Rating 3.9473658/5Overall Rating 3.9473658/5rating 3.9473658rating 3.9473658
Original
Overall Rating 2.05263/5Overall Rating 2.05263/5rating 2.05263rating 2.05263rating 2.05263
92% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Marlene S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy service"
Great customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 02:34 PM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 stars"
5 stars
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/21/2017 08:07 AM
Harry G. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Responsive"
Communication needs to be improved.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 04:22 PM
STANLEY H. on 11/18/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"i like the personal."
one of the best places to get your car worked on.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/18/2017 10:00 AM
Michael S. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!!!"
Marisa was very professional and courteous, she ensured my expectations were met and went above..,was a little hesitant with the Throttle Service recommendation however very pleased with the running of my car. Thanks, see ya soon...
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:03 PM
Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Professional - areas very clean"
Work done on time and explained in detail
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 10:56 AM
Frankie B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fist service"
Very friendly and prompt
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 03:52 PM
Stanley S. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was close to the dealer. I had no appointment and Marisa was gracious and accommodating . She took care of me."
Great service!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 04:45 PM
Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Good place
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/10/2017 11:00 PM
Donald M. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I am always treated nice and service is alway done on time"
I would recommend to my friends
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/09/2017 07:22 PM
Eun K. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great"
Good service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 12:03 PM
Sung H. on 11/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"kindness"
Sometimes it takes a time to make an appointment for maintenance.
Receptionist has to make a dicision for the appointment. Sometimes they keeps me waiting for connecting the appointment coordinator. It looks strange.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/08/2017 11:21 AM
David S. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Great customer service. Did what they said they were going to do and in the timeframe they quoted. Very happy with the service and Mylea(sp) was wonderful.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/05/2017 07:20 AM
Verified Customer on 11/05/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"need improvement badly"
I scheduled an appointment for an oil change and an last minutes air filter change. the service associate doesn't provide how long it would take or an estimated time of the service. I went to get something to eat and when I came back I noticed that my car was getting serviced. I sat in the waiting room for about 2 hours after seeing my car. When I thought my was ready, the associate checked me out and handled me the wrong keys. I told her that those wasn't my key and she took them back and don't know where mines was at. I took another 30 minutes for her to tell me that the car was getting washed and vacuum out. I was HIGHLY UPSET... I WILL NOT COME BACK THERE FOR AWHILE
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/05/2017 05:39 AM
E67b7f26ec59ca8fc37e34635839438f?s=28
Chris B., Service Manager at Larson Hyundai responded on 11/06/2017

We appreciate your feedback, and we regret that your service visit was less than a five star experience. We look forward to improving your next visit. Please feel free to contract me if there is anything I can do.

Christopher Baez
Service Manager
(253) 474-0621
DRU R. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Done quickly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/03/2017 07:30 PM
James C. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was great"
I will be back.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/03/2017 06:07 PM
Verified Customer on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service is great"
good timeing
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/03/2017 04:28 PM
Chris A. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, staff very helpful"
Every time I go into Larson Hyundai, the staff is helpful and friendly. Always helpful in explaining things they're doing (e.g. throttle cleaning).
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 05:11 PM
Amanda P. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experience"
Good experience, friendly staff, loved the complimentary wash and vacuum.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/24/2017
Service Type: Repair
Review Created: 11/02/2017 11:42 AM
Verified Customer on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Excellent
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 05:43 PM
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