Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68
4.7

(2,452 Reviews)

ReScore Reviews™ (86)

ReScore
Overall Rating 4.476741/5Overall Rating 4.476741/5Overall Rating 4.476741/5Overall Rating 4.476741/5rating 4.476741
Original
Overall Rating 2.40698/5Overall Rating 2.40698/5rating 2.40698rating 2.40698rating 2.40698
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Washingtonville, NY
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2019 Category: Service
Consistency
Consistency
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 12/13/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

Verified Customer
Suffern, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Service
Friendly and great service
Friendly and great service texts and fast service.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 12/12/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

Verified Customer
Hewitt, NJ
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Excellent service
I highly recommend using liberty Hyundai. Damien is excellent. He explains everything in detail and always makes sure that I understand what type of service is being performed. They go out of their ways to treat you as a priority. I always feel valued when I go to liberty Hyundai.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 12/11/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your extremely kind words regarding out facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

Verified Customer
Ramsey, NJ
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
Reliable
I am very satisfied when I go in for service.Not high pressure to add additional services to bill
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 12/10/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility.  Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

DS
Doreen S.
Closter, NJ
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2019 Category: Service
The people
Great service, in and out in 1 hour
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 12/09/2019

Hi Doreen,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

BD
Bo D.
New Milford, NJ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019
Excellent service
After purchasing 3 vehicles at Paramus Hyundai and having horrible experiences with them, I decided to try Liberty. What a difference it was like night and day. Very friendly, no pressure and outstanding service and attention. Highly recommend
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 12/04/2019

BO,
Thank you for taking the time out to complete the survey. We apprciste the business and awesome response. We look forward to seeing you again.
Thank you for choosing Liberty Hyundai.


DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

SR
Steven R.
Suffern, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
LIBERTY HYUNDAI SERVICE
HI AFTER PICKING UP MY CAR TODAY FOR MY THIRD TIME . I RECIVED A CALL FROM THE SERVICE MANAGER DANNY. HE REALLY TOOK THE TIIME TO EXPLAIN TO ME ABOUT MY ENGINE PROBLEM AND MADE ME FEEL AT EASE THAT THERE SERVICE DEPARTMENT WAS GOING TO HELP ME EVERY STEP OF THE WAY. I WAS VERY CONFUSED ABOUT THIS ENGINE PROBLEM. THATS WHY I WROTE A BAD REVIEW.DANNY DEFFINTLY MADE A DIFFERENCE SO I WOULD LIKE TO THANK DANNY FOR TAKING THE TIME TO CALL ME ,AND PUT ME IN BETTER PLACE.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/03/2019 Category: Service
Hoping the fix my car soon
Just want my car fix
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 12/04/2019

Steven,

Thank you for taking the time out to complete the survey. We appreciate the business and honest response.I am glad we had a 
conversation to clarify the situation. Thank you for choosing Liberty Hyundai. We look forward to seeing you soon.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

PD
Patricia D.
Mahwah, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
Proffessional, Courteous, Knowledgeable
Very professional staff.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 12/03/2019
  • Patricia ,
    Thank you for taking the time out for such a great review. We appreciate your business. Thank you for choosing Liberty Hyundai. We look forward to opportunity to serve you again.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

JR
Jill R.
Sloatsburg, NY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Excellent Service
The service at Liberty Hyundai in Mahwah is excellent! The staff is always accommodating, professional, and extremely friendly. It is always a pleasure to go there.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/29/2019

Hi Jill,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

AM
Alan M.
Bergenfield, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Honesty
My fear is always an honest service, and this dealer provided me with honesty
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/26/2019

Hi Alan,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

TS
Thomas S.
Summit, NJ
2008 Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2019 Category: Service
Great Value and QUALITY Service
Best service location overall thoughout the trip-state area.HONEST, VALUE, QUALITY service.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/25/2019

Hi Thomas,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

RP
Robert P.
New York, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2019 Category: Service
effecient service and helpful
very good
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/25/2019

Hi Robert,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

JF
James F.
Mahwah, NJ
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Consistency, Attention to Detail, Pride in the End Result
I always request, and use the same Technician, Marcus, to Service my Genesis. Marcus, made recommendations to prevent the possibility of a potential costly situation.
I’m so happy I listened, implemented them, and, as a result, my car’s performance has improved tremendously!
Danny’s leadership, Damien and Steve’s attention to the customer’s needs, and Service Techs who go above and beyond, a winning combination!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/22/2019

Hi James,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for the extremely kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

CL
Charlotte L.
Township Of Washington, NJ
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
great dealership
Everyone is friendly, knowledgeable and helpful
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/22/2019

Hi Charlotte,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

BC
Barbara C.
Waldwick, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Everyone is so helpful and nice!
Everyone is so helpful and nice!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/22/2019

Hi Barbara,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

Verified Customer
Ho Ho Kus, NJ
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Service review
Job was done faster than I expected very courteous staff had a wonderful Experiance
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/18/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

BS
Barbara S.
Ramsey, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Great Dealer - Great Service
We are on our third Hyundai from Liberty, we have been extremely happy with the dealership, their sales and pricing seem very competitive. The service is on time, with a great waiting room (if you choose to wait). Easy to make appointments, and they aren't too pushy like other dealerships, trying to add extra items onto your service visit. I think they are GREAT!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/18/2019

Hi Barbara,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your extremely kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

KM
Karen M.
Franklin Lakes, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Friendly service
Service staff were friendly, clear and helpful.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/18/2019

Hi Karen,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

CF
Charles F.
Hackensack, NJ
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
SATISFIED EXPERIENCE
attention to detail, professionalism & customer satisfaction.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/11/2019

Hi Charles,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah

CR
Cindy R.
Yonkers, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Fantastic service!
Excellent service and friendly staff!! The vehicle is serviced in a timely fashion and they always go above and beyond. Damien is so friendly and knowledgeable! They make owning/maintaining a Hyundai effortless!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/11/2019

Hi Cindy,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Genesis of MAhwah