Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1947 Reviews

ReScore Reviews™ (61)

ReScore
Overall Rating 4.6229479/5Overall Rating 4.6229479/5Overall Rating 4.6229479/5Overall Rating 4.6229479/5rating 4.6229479
Original
Overall Rating 2.32787/5Overall Rating 2.32787/5rating 2.32787rating 2.32787rating 2.32787
94% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


KC
Keith C.
Ramsey, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
?
reception and service excellent as usual.- desk rep 'steve' great asset for your company. I was, however, disappointed in the high price of alignment.

Verified Customer
New York, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Quick
Less than hour, 2 recalls were done, an oil change and winterization! I will definitely go back for any services I need.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/16/2018

Hi Valued Customer!

Thank you for taking the time to complete the survey. We t Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Suffern, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Maryanne
As always Maryanne was efficient, professional and courtesy.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/13/2018

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business ans the 5 star review. Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

MH
Michael H.
Mahwah, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great Job
Steve was great !!! my issues was taken care and I'm happy with service.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/13/2018

Hi Michael,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

HP
Harold P.
Carlstadt, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Service desk is very helpful and informative
Always a pleasure getting my car serviced here. The front desk explains everything in detail to you and are not pushing extra service unless your vehicle needs it
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/12/2018

Hi Harold,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

RM
Ronald M.
Ramsey, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Excellent employee
Excellent empolyee makes an excellent company:
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/12/2018

Hi Ronald,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

GG
Gina G.
Westwood, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Honest and Nice
Here for a routine oil change and check ,, another great experience here. Convenient hours and no hassle!! Even gave me what I need to expect for my next service. Very nice customer service!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/10/2018

Hi Gina,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

YH
Yenchih H.
Basking Ridge, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great service
Vehicle was brought in for 30k service. Loaner car was provided. My service advisor used a coupon for me without me having one.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/09/2018

Hi Yenchih,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

AC
Albert C.
Waldwick, NJ
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
excellent service--management and parts departments---always helpful and friendly
service department always goes out of its way to remedy my problems ----- did not know that i had a recall on my hyundai--- they took care of the problem while i was there ---i have been with hyundai of mahwah since my car was new ( 8 years }--------- Will never go anywhere else have a hybrid --hoping the battery lasts awhile----advise warranty if possible THANK YOU Albert Coldon waldwick NJ
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/08/2018

Hi Albert,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

BB
Bruce B.
Ramsey, NJ
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Good service
The service is excellent and the staff was pleasant and knowledgeable
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/08/2018

Hi Bruce,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

SC
Suzann C.
Cresskill, NJ
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Friendly
They are friendly and do what they say they are going to go do. No hidden fees.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/07/2018

Hi Suzann,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

HH
Henry H.
Ringwood, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Hank’s. Sonata
Never a long wait. Work is always done properly. Friendly saff and employees.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/06/2018

Hi Henry,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Harrington Park, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2018 Category: Service
-
-
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/06/2018

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

AB
Arjun B.
Mahwah, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Great Service
Great Service overall. Polite staff and proper explanation.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/05/2018

Hi Arjun,

Thank you for taking the time to compete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

JF
James F.
Mahwah, NJ
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018 Category: Service
Thorough, Caring, Professional from Begining to Completion
The Recommendations Suggested Provided Excellent Results when I Picked Up My Car. Danny, Steven, MaryAnn, and Ryan’s Knowlwedge have Made All Visits a Most Enjoyable Experience. Thank You
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/05/2018

Hi James,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your extremely kind words regarding our facility and staff. Please call us for your next maintainable appointment or if we can help with anyhting else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

ED
Elia D.
Union, NJ
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Emergency Repair
Great service
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/05/2018

Hi Elia,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

YK
Yoonsung K.
Franklin Lakes, NJ
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Awesome service
Maryann, service advisor, was great. She was very efficient. Her estimate and time to repair was exact.
No wasting of my time there. My car runs smooth and excellent after transmission repair service.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/05/2018

Hi Yoonsung,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

DD
Dennis D.
Tarrytown, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Pleasant surroundings, efficient,economical and professional service
Service advisor (Rossi )was exceptional. Professional attitude and great customer service
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/05/2018

Hi Dennis,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

MC
Michael C.
Cresskill, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Satisfaction Plus!
Never Disappointed!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/05/2018

Hi Michael,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Waldwick, NJ
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Very friendly
great customer service!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 11/05/2018

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com