Liberty Hyundai of Mahwah


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1404 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 4.4736837/5Overall Rating 4.4736837/5Overall Rating 4.4736837/5Overall Rating 4.4736837/5rating 4.4736837
Original
Overall Rating 2.23684/5Overall Rating 2.23684/5rating 2.23684rating 2.23684rating 2.23684
94% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Haydee H. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"every one who works there is what makes the place great"
the attention I get and care of my car is excellent--- thanks to Maryanne and Ryan----
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 06:05 PM
Verified Customer on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Great
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/23/2017 02:02 PM
RICHARD S. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service at a fairly reasonable rate"
Excellent service at a fairly reasonable rate
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 07:31 PM
Kathleen G. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"quick and good work"
quality work
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 11/22/2017 03:28 PM
Errol L. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fixed my shifting problems"
Excellent work. Th car feels like new and I can shift properly again. Awesome work!!
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 10:27 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/22/2017

Hi Errol,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if w can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Howard S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just their interest in serving the customer "
The only place to service your car
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 04:50 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/22/2017

Hi Howard,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Susan S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable Service"
Trust the Mahwah Service Center & Team for honest recommendations & reliable maintenance on my Hyundai vehicle. 5 Star Service
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 02:08 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/17/2017
  • Hello Susan ,
    Thank you for completing the survey. We are proud to be your Dealer of choice. Thank you for the great response and the five star review. We appreciate you business and loyalty. Look forward to seeing you soon. Stay warm and Happy Holiday's.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Robin S. on 11/17/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
As usual excellent service in a timely manner
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:20 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/17/2017

Hi Robin,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Jeffrey A. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mary Ann in service"
Quality of work was excellent!
Staff always cooperative and informative
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 10:38 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/17/2017

Hi Jeffrey,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Stephaine D. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the personel is helpful, curteous and seemingly knowlegable"
im very happy with this service department even though i had 2 problems at checkout. one, was that my insurance card was lost and secondly i got a call the next day that my credit card was run twice and i had to call my credit card company, the bill was $900, not something i wast to get charged twice for
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:27 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/17/2017

Hello Stephaine,
Thank you for taking the time out to complete the survey. We appreciate your business and strong review. Thank you for being so understanding about the insurance card. We have since improved our system to prevent future issues. Thank you for being a part of the Liberty Hyundai family . Stay warm and Happy Holidays. I am always a phone call away.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
Very good service dept
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:10 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/17/2017

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Murray K. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very professional service
Murray Kashtan
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:35 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/16/2017

Hi Murray,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Eva R. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I LOVE MY HYUNDAI SONATA"
Your friendly personnal and your expert technicians.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 02:31 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/16/2017

Hi Eva,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Mountain A. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Great place for service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 08:58 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/15/2017

Hi Mountain and Cigar Company!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Abraham B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Real Service"
Friendly service and they make accommodations for unusual schedules
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:33 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/15/2017

Hi Abraham,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
William M. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, Prompt and Timely Service"
While this was a major service, coupled with two recalls, Liberty Hyundai did a great job of keeping me abreast of progress and were extremely courteous and professional throughout the process. My vehicle service was completed in a very timely matter.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:38 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/14/2017

Hi William,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your extremely kind words regarding our facility.Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Roger H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Culture of Service Satisfaction "
Very impressed with the entire operation from being received, to communicating with the front desk to talking to the technicians on matters that were concerning my vehicles issues. Also being informed of the status and additional needs for maintenance as the inspection and repairs progressed. Excellent job to all at Liberty Hyundai of Mahwah
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 07:38 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/14/2017

Hi Roger,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Edward F. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Perfect Again"
Nothing but the best again.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:05 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/14/2017

Hi Edward,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
JOAN D. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Don't go anywhere else"
Mahwah Hyundai has never let me down . They are professional, friendly and efficient. Who could ask for more?
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/12/2017 03:46 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/13/2017

Hi Joan,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
We are very pleased with the service that we receive at Liberty Hyundai of Mahwah, NJ.
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/11/2017 06:31 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 11/13/2017

Hi Valued Customer,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Displaying Review 1 - 20 of 1404 in total