Liberty Hyundai of Mahwah


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1491 Reviews

ReScore Reviews™ (45)

ReScore
Overall Rating 4.5333329/5Overall Rating 4.5333329/5Overall Rating 4.5333329/5Overall Rating 4.5333329/5rating 4.5333329
Original
Overall Rating 2.31111/5Overall Rating 2.31111/5rating 2.31111rating 2.31111rating 2.31111
94% Would Recommend
100% Business Response
Latest Review 1 day ago
Yoonsung K. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service for regular maintenance was done as I asked for.
They finished it in one hour as I requested.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/22/2018 12:46 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/22/2018
  • Yoonsung,
    Thank you for completing the survey. We your business and the five star review. We look forward to seeing you again. Thank you for choosing Liberty Hyundai. I'm am always a phone call away.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Mildred M. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Accommodating..."
are two of the words I would use to describe my most recent experience at Liberty Hyundai of Mahwah.
I had been having an ongoing issue with my 2009 Sante Fe Limited. I contacted my salesman Ray Arroyo who, after explaining my situation, didn't hesitate to contact the service department. Danny DelValle immediately researched my vehicle and found that there were two recalls issued that I was not aware of. I was able to get an appointment for a few days later and was greeted by Maryanne in the service department. She made the whole check-in process easy and pleasant. The next day, I returned to pick up my vehicle and was so happy to see that they were able to diagnose and repair the problem I had been having along with the two recalls.
I can honestly say that these individuals made this experience a pleasant one. And I would not hesitate to visit them again.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/22/2018 10:37 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/22/2018

Hi Mildred,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business  and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Margaret D. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and parts dept"
Maryanne was persistent in getting to the root of the problem. Ryan found a broken starter that had been jury rigged to the connection. I had taken the car to another mechanic who didn't know what he was doing. Their incompentence could have caused major damage and possibily me having to junk the car . Had Ryan,Maryanne and Danny not discovered the problem, the results would have been very different. The parts dept worked to replace the original parts. Very great full. Car runs great!
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/21/2018 05:54 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/22/2018

Hi Margaret,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your extremely kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Jon D. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always excellent service"
The service is always excellent
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/21/2018 05:52 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/22/2018

Hi Jon,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Melissa F. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Customer service was outstanding and the overall professionalism was impressive!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 06:23 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/20/2018

Hi Melissa,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service visit"
Was pleased with the experience and results
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 01:45 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/18/2018
  • Valued customer ,
    Thank you for taking the time out to complete the survey, We appreciate your business and the 5 star review. We look forward to seeing you again . Thank you for choosing Liberty Hyundai.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Barbara H. on 01/18/2018
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"Like Family"
This dealership and service department is always welcoming and makes you feel like family every time you bring your car in for service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 06:00 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/18/2018

Hi Barbara,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Robert D. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient service"
Always good service. On time minimal wait and polite and efficient service Dept employees. Steve and Danny are great
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 12:45 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/17/2018
  • Hey Robert ,
    Hope all is well, Thank you for the great feed back .We are happy that your happy. Thank you for the opportunity to provide you with the service you deserve . Liberty Hyundai will always be by your side. Stay warm.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Fernando S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No complaints at all"
Great service department , friendly staff and comfortable waiting room. Happy all around .
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/17/2018 11:44 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/17/2018
  • Hello Fernando,
    Thank you for taking the time to complete the complete the survey . We appreciate your business and the great review . we look forward to seeing you again. Stay warm, We are only a phone call away.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Carole S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and friendly"
Timely and courteous.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/17/2018 04:46 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/17/2018
  • Hello Carole ,
    Thank you for taking the time out to complete the survey. We appreciate your business and the 5 star review. We look forward to the next opportunity to serve you. Thank you for choosing Liberty Hyundai.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Bruce F. on 01/16/2018
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"Excellent service"
Good service
They have a great service manager. He there to support the customer.
I’ve bought 3 cars from this dealership and with the trust I have in service I’ll go for a fourth
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 04:29 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/17/2018

Hi Bruce,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Stephen T. on 01/16/2018
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"Excellent service"
Excellent service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 12:36 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/16/2018

Hi Stephen,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
William F. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
Very professional.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 02:19 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/15/2018
  • Hello William ,
    Thank you for taking the time to complete the survey. We appreciate your business and 5 star review. Thank for choosing Liberty Hyundai . We look forward to seeing you again. We are always a phone call away.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every detail is meticulously addressed"
superb staff (especially Maryann) and excellent service
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 11:03 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/15/2018

Hi Valued Customer!
Thank you for taking the to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Frank R. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always The Greatest Service"
Clean, curteous, professional, always on time.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/13/2018 11:23 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/13/2018
  • Hello Frank ,
    Thank you for taking the time to complete the survey. We appreciate your business and stellar review. We look forward to seeing you again. Thank you for choosing Liberty Hyundai.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Steven N. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great team - great communication - great service"
My father taught me NEVER to go back to the dealership for service. He was wrong. The Liberty Hyundai team instills a level of confidence that I will never have with any third party service provider - AND they do it at competitive pricing.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 11:17 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/10/2018

Hi Steven,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your extremely kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer on 01/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"best hyundai dealership"
the best dealership i fond ever
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/09/2018 11:37 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/10/2018

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Lourdes A. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
It’s the best team in Hyundai I own 5 cars and would never think to show anywhere else. They are awesome
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/09/2018 04:03 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/10/2018

Hi Lourdes,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Ujeong E. on 01/08/2018
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"It's warm, friendly and always on time"
I had a great experience with my Hyundai for many years and appreciated friendly reminders and timely services were very helpful.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/08/2018 07:25 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/08/2018

Hi Ujeong,

Thank you for taking the time to compete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your very kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
John C. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence "
Maryann and her service team do not disappoint...again!

PROMPT, COURTEOUS, PROFESSIONAL

Enough said.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/30/2017
Service Type: Repair
Review Created: 01/06/2018 06:31 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 01/08/2018

Hi John,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
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