Liberty Hyundai of Mahwah

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201-529-4900
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(2,666 Reviews)
5 star
79%
4 star
11%
3 star
4%
2 star
2%
1 star
2%

ReScore Reviews™ (103)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
94% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews

Verified Customer
Blauvelt, NY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021 Category: Service
Always Great Service
Never disappointed- courteous, friendly, helpful staff
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 01/13/2021

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
Verified Customer
Mahwah, NJ
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2021 Category: Service
Excellant
Excellant service And resposiveness
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 01/06/2021

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
Verified Customer
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2021 Category: Service
Communication
Working together
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 01/04/2021

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
JM
John M.
Boca Raton, FL
2016 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2021 Category: Service
Great service to an out of state traveler
Liberty gave me the service I needed to get me back home at a very busy time of the year
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 01/04/2021

Hi John,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility and staff. Please call us for your next service when in the area  or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
KG
Kimberly G.
Westwood, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021 Category: Service
Great customer service
I've been going here for years and it's always provided exceptional service!!!
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 01/04/2021

Hi Kimberly,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
MD
Maryanne D.
Hasbrouck Heights, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020 Category: Service
Mahwah Service Department is great.
When I called to make an appointment for the recall the rep was extremely helpful. He told me the parts weren't in as of yet and put me on a waiting list. He knew I leased the car out of state but treated me with the upmost respect. When I called Hyundai in Paramus, I was told the same thing but she knew I didn't lease the car there and I knew she immediately blew me off, very unprofessional. Totally unlike Mahwah Hyundai. Hyundai Mahwah knew I didn't lease the car there. The gentleman I spoke with was extremely helpful, answered my questions. I made an appointment for my first maintenance check-up and oil change with Mahwah. The gentleman RIch at the service desk was extremely helpful upon my arrival. He answered all my questions and concerns before and after my visit. I have bought 2 cars and leased 2 cars from Liberty Hyundai Mahwah and this is the only Hyundai Dealership I will go to whether buying, leasing and for service. The only reason I went out of state this last time was to help a very good friend make a commission. Mahwah Hyundai is the place to go!
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 01/04/2021

Hi Maryanne,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your extremely kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
JF
James F.
Mahwah, NJ
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020 Category: Service
Attention to Detail
I feel Very Fortunate to have the Mechanical Expertise of Marcus, as well as, the very competent attention from Steve, my Service Representative. My Genesis, a Joy to Drive!
In this Day and Age, Reliability is Becoming a Lost Art. Liberty Service, Sales, and Concern for the Customer, Exemplifies their Continued Success, and Sets the Standard for All Others to Meet.
Our 7th Vehicle from Liberty, a Testimony to the Above Review.
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 12/30/2020

Hi James,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your extremely kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
Verified Customer
Park Ridge, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020 Category: Service
Fast Service
Rich at Liberty Hyundai always makes sure that he provides excellent service. From making an appointment to getting the car returned, he communicates with you every step of the way.
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 12/22/2020

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
JD
James D.
West Milford, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2020 Category: Service
Professional dealership.
Professional and friendly dealership, from the sales team to the service department. Bought 3 cars from them and have serviced all at their dealership. Highly recommended!!!
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 12/22/2020

Hi James,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
AK
Alexander K.
Suffern, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020 Category: Service
Commitment to Quality
I would give you 6 stars if the scale went that high. You guys are always awesome.
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 12/16/2020

Hi Alexander,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment  or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
Verified Customer
Franklin Lakes, NJ
2011 Hyundai Sonata
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2020 Category: Service
They will work hard to try to make it right
You should push them to get it right but in the end, they will do what they can to try to get it right.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/14/2020 Category: Service
Do not go here for service!
They are not interested in fixing your car. They only care about making you pay as much as possible.
JAMES H K. from Liberty Hyundai of Mahwah responded on 12/14/2020

I appreciate your time !!!

Jim 

Verified Customer
Ringwood, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2020 Category: Service
Quickness of getting an appointment and always satisfied with the service department.
You are the best and always honest about repairs
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 12/14/2020

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your busyness and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
Verified Customer
Midland Park, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2020 Category: Service
Great Service!
Excellent service, great employees that took care in making sure you feel secure and in good hands.
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 12/14/2020

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
BR
Brian R.
West Nyack, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020 Category: Service
Great service consistently
Liberty Hyundai is a great place to get your car serviced always efficient
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 12/14/2020

Hi Brian,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900
Verified Customer
Mahwah, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020 Category: Service
Great customer service
They are a very kind and reliable staff who have been super helpful when I needed them
Recommended
MARY P F. from Liberty Hyundai of Mahwah responded on 12/14/2020

Hi Valued Customer!

Thank you for taking the time to compete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900