Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

2219 Reviews

ReScore Reviews™ (71)

ReScore
Overall Rating 4.5633837/5Overall Rating 4.5633837/5Overall Rating 4.5633837/5Overall Rating 4.5633837/5rating 4.5633837
Original
Overall Rating 2.33803/5Overall Rating 2.33803/5rating 2.33803rating 2.33803rating 2.33803
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


TH
Tiana H.
Fair Lawn, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Mike Mojica was great
Working with Mike made everything quick and painless. He provided a quote for every single car and model I asked for and let me go on multiple test drives. Going back with my wife for her new car.

JW
John W.
Monroe, NY
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Hyundai dealer great service
Excellent service
Staff friendly professional
We are very happy with this Hyundai dealer
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/14/2019

Hi John,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Hawthorne, NJ
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Communication A+
Liberty Hyundai Service Department is A+ in answering any questions you may have, to make your experience extremely comfortable, they never make you feel like they are giving you the run around, Liberty Hyundai is a Service Department you can trust.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/14/2019

Hi Valued Customer!

Thank you for taking the time to compete the survey. we at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Midland Park, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Great Service Experience!
Timely, friendly service. Everything explained in detail.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/13/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Hillburn, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
It's nearby and has convenient hours
My car was serviced promptly while I waited. Everyone was friendly, and the waiting room provides a comfortable place to relax and read or watch television.
Thank you
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/13/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

PB
Patricia B.
Ramsey, NJ
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Keeping my 2012 Azeri in top notch shape
Very efficient and friendly.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/12/2019

Hi Patricia,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

DD
Dennis D.
Tarrytown, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Service
Customer service standards remain high after 6 years
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/12/2019

Hi Dennis,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Mahwah, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great staff
The employees are very nice and accommodating. They always have a smile on their face and do their best for their customers
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/11/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

BP
Barry P.
Davenport, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/11/2019 Category: Service
Service
The people not so friendly
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/13/2019

Barry,

Thank you for taking

  • the time out to complete the survey . We appreciate your business and honest review. I have been  unsuccessful in reaching in you. I would like to review the visit in hopes of speedy resolution.Thank you for choosing Liberty Hyundai.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

AG
Alan G.
Midland Park, NJ
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Service Dept.
They were very thorough in explaining what was done to the vehicle, and why.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/11/2019

Hi Alan,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

CB
Charles B.
Mahwah, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Mr
Friendly courteous trustworthy
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/10/2019

Hi Charles,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

KM
Karin M.
Sloatsburg, NY
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Well done!
Great service and a competitive price on new tires.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/10/2019

Hi Karin,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

MD
Melanie D.
Pompton Lakes, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Top notch Service Dept
Anytime I have a regular service or an issue the technicians and the customer service department listens and multitasks their way through the process. Professional and timely for all of my visits
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/10/2019

Hi Melanie,

Thank you for taking the time to compete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

RK
Robert K.
Dumont, NJ
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2019 Category: Service
repair
replace was to my satisfaction.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/07/2019

Hi Robert,
  
Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

RG
Ronald G.
Highland Lakes, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Super service
I called this dealership with a serious problem only an hour before closing. They offered towing assistance and offered to wait for me. They showed true concern and were very reassuring. When i arrived only minutes before they closed everyone was super helpful and friendly and showed no concern that they were staying a little late to help. They went out of their way to offer me a loaner vehicle and get my car repaired as fast as possible. They even called to let me know my brakes needed replacing and offered to get the work done that same day. They kept me informed. They were just great. I can’t say thank you enough.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/07/2019

Hi Ronald,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your extremely kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

CT
Craig T.
New York, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
SATISFACTION
I have been coming to Liberty Hyundai for service since I bought my car almost 5 years ago. I find the staff excellent as they explain things very clearly and don't push for uneeded service.

Scheduling is very easy and accomodating.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/05/2019

Hi Craig,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

KM
Kristen M.
Ridgefield Park, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Stand Out Service
The staff at Liberty are a cut above other dealerships. As badly as we were treated at Paramus, that is how great we are treated at Liberty. No one here lies to us or misrepresents the issues.
We have already recommended friends to Liberty and they are also very happy to be done with Paramus.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/05/2019

Hi Kristen,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your very kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

DA
Diane A.
Waldwick, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Convenience
Very nice staff however I had to wait after my car was ready because no one was there to get my car outside. That was after I waited for over an hour and all I had was an oil change and an outer wash.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/05/2019

Hi Diane,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

KB
Kenneth B.
Montvale, NJ
2005 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Service
Wonderful friendly service
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/05/2019

Hi Kenneth,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can hep with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Ringwood, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Friendly & Efficient Service
Made on an online appt for 730am. They took the car right in and had me out of there in an hour. Car washed and all services done completely.
Great job!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/04/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com