Liberty Hyundai of Mahwah

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201-529-4900
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Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1852 Reviews

5 star
79%
4 star
11%
3 star
3%
2 star
2%
1 star
2%

ReScore Reviews™ (58)

ReScore
Overall Rating 4.6034462/5Overall Rating 4.6034462/5Overall Rating 4.6034462/5Overall Rating 4.6034462/5rating 4.6034462
Original
Overall Rating 2.32759/5Overall Rating 2.32759/5rating 2.32759rating 2.32759rating 2.32759
94% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews

CD
Candida D.
Suffern, NY
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
quick attention
excellent service dept.
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/22/2018
  • Hello Candida,
    Thank you for taking the time out to complete the survey . We appreciate your business and strong review.Thank you for choosing Liberty Hyundai . We look forward to seeing you again.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
JR
JR R.
Spring Valley, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
So thankful for the wonderful service.
I am so thankful for the wonderful service Danny and his team have shown me since I got the car last year. I am going through such difficult times and not having to worry about my car is such a blessing.
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/22/2018
  • Hello JR,
    Thank you for taking the time out to complete the survey . We appreciate the opportunity to serve you. We look forward to seeing you again.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer
Pearl River, NY
2013 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Too expensive.....
Repair was too expensive..... I was able to get brake job for half the price at my mechanic..... And with new rotors - not shaved down rotors....
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/20/2018

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer
Lodi, NJ
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
They help me with discounts and keeping the cost down
I like the professionalism and courtesy and promptness in getting the job done
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/19/2018

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
RM
Ronald M.
Ramsey, NJ
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great employee's
Great employee's make a great company!
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/18/2018

Hi Ronald,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
SS
Steven S.
Monsey, NY
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Years of outstanding customer service
We've been satisfied customers for many years. The quality of both customer and technical service are the best.
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/18/2018

Hi Steven,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer
Nanuet, NY
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Hyundai service
Very satisfied.
Any concerns were explained in detail by Hyundai rep.
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/18/2018

Hi Valued Customer!

Thank you for taking the time to complete th survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer
Emerson, NJ
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Quick and easy
Always a pleasure dealing with Liberty Hyundai. They even wash my car when I bring it in for service!
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/17/2018

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
CJ
Cathleen J.
Hewitt, NJ
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Friendly Service
From start to finish, the customer service people are friendly and accommodating. They explain the costs up front and make you feel like a valued customer. Maryanne is a pleasure to deal with.
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/14/2018

Hi Cathleen,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
LS
Leonard S.
Pomona, NY
2013 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Good dealer/Bad Car Company
Maryann is top notch in service, helpful and did her best under a bad situation. Good communication with her but Hyundai has a lot to work on with reliability.
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/13/2018

Hi Leonard,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Also for your kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
LA
Louis A.
Hillburn, NY
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Great Service
Fast and Friendly Positive experience when getting my car serviced.
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/12/2018

Hi Louis,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
CV
Carol V.
Allendale, NJ
2008 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Above and beyond
Liberty Hyundai in Mahwah is the only place I service my Veracruz. Their repair expertise keeps my car in great condition and the service team is exceptional.
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/12/2018

Hi Carol,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility and staff. Please call us for  your next maintenance appointment or f we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
MK
Maryann K.
Pearl River, NY
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Complete Satisfaction
I have always been happy with the entire service crew at Liberty Hyundai of Mahwah. They always do a fantastic job in a complete and professional manner!
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/11/2018

Hi Maryann,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
RC
Richard C.
Mahwah, NJ
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Recent service
Service was fast and efficient. Staff was courteous and professsional.
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/11/2018

Hi Richard,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
EC
Edward C.
Mahwah, NJ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Great job.
Very helpful and accessible. Great job.
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/11/2018

Hi Edward,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
CC
Carlo C.
Bergenfield, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
My new favorite place
1) People are accommodating.
2) Very friendly and helpful
3) They care about their people.
4) My Service Advisor, Steve Rossi was amazing! He called and explained to me the situation of my car service and even explained it when I went and pick up my car. Very detailed too.
5) Helped me a lot!
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/07/2018

Hi Carlo,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
JH
John H.
Bergenfield, NJ
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Customer
Friendly professional staff
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/07/2018

Hi John,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer
Oakland, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
professional and curtious service
i
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/07/2018

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer
Ramsey, NJ
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Great Customer Service!
Everyone was very professional and gave excellent customer service!!
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/07/2018

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
AB
Arjun B.
Mahwah, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Great Service
Great service.
Recommended
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 09/06/2018

Hi Arjun,

Thank you for taking the time to compete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com