Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

2077 Reviews

ReScore Reviews™ (67)

ReScore
Overall Rating 4.5970137/5Overall Rating 4.5970137/5Overall Rating 4.5970137/5Overall Rating 4.5970137/5rating 4.5970137
Original
Overall Rating 2.34328/5Overall Rating 2.34328/5rating 2.34328rating 2.34328rating 2.34328
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


DR
David R.
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Excellent and Fast Service
Fast and excellent service
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/18/2019

Hi David,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Fort Lee, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Attentiveness if Staff
.Staff is very friendly and listens to the customer’s issue/problem.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/15/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

RF
Richard F.
Saddle Brook, NJ
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Excellent personal
Liberty Hyundai was the only one that could figure the problem with his car
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/14/2019

Hi Richard,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Monsey, NY
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
My comments on having 2 cars serviced multiple times
Employee attitude, convenient location, the work is performed timely and correctly.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/12/2019

Hi Valued Customer! 

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Paramus, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Recall Work
Done complete
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/12/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

KW
Karen W.
Monsey, NY
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Excellent service!!
Always a smile on everyone
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/11/2019

Hi Karen,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

RM
Ronald M.
Ramsey, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Outstanding Service
The service and the people responsible are excellent:
Excellent people make for an excellent company!!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/08/2019

Hi Ronald,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility and staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

SB
Steven B.
Suffern, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Warm and Fuzzy
The people.... from the group in the garage working on the cars to the staff behind the desk. They are porfessional, up beat, and a joy to speak with.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/07/2019

Hi Steven,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

SM
Steven M.
Ramsey, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Good job, Good price
They did the job right for a very fair price
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/07/2019

Hi Steven,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Suffern, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Excellent Service
As always Maryann and the entire Service Department Staff are welcoming and very helpful
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/06/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our staff. Please call us for your net maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

GB
George B.
Northvale, NJ
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2019 Category: Service
Trying to sell other services when in for recall
Already stated. I like your dealership but am not happy with this car to many recalls taking up to much of my time plus the engine problem for which I am waiting to happen. I would recommend your dealership but not your car.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/05/2019

Hi George,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Pomona, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Great service dept.
I have been a customer for many years now and I have never had an issue. The service dept employees are all great and the work they do is high quality. The manager Danny DelValle is very professional and cares about each and every customer.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/05/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your very kind words regarding our facility and staff.
Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

UH
Urs H.
Midland Park, NJ
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/04/2019 Category: Service
Reliable and friendly
Friendly people, good communication, generally fast and reliable service.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/04/2019

Hi Urs,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Mahwah, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Professionalism
The staff is friendly, knowledgeable and professional. Always a pleasant experience
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 03/01/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

DM
Deborah M.
Oakland, NJ
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2019 Category: Service
Hyundai Tucson Great Service Dept BUT!!!!
Purchased tucson in November problem with the muffler came in to service center it was under warranty great they fixed it but after having requested for them to look at brakes they needed to be fixed so not very happy spending another 300 on brakes for a suv that I just purchased in November if I knew the brakes were going to be an issue back in Novemer I still would have purchased the suv but would have requested that they be fixed before time 😢😢But the service dept is great Steve took very good care of me so that’s the story
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 02/28/2019

Hi Deborah,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

TM
Thomas M.
Woodcliff Lake, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
No problems everything went well
All good
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 02/28/2019

Hi Thomas,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

MB
Maureen B.
River Vale, NJ
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Professional Staff
My service advisor Dennis was on top of everything. He is in my book of numbers to remember. Thanks
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 02/26/2019

Hi Maureen,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

CZ
Charles Z.
Wanaque, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
took care of me immediately
fast service, great staff
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 02/26/2019

Hi Charles,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we  can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

MO
Michael O.
Saddle Brook, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019 Category: Service
Hyundai review
They are usually very efficient. The whole staff is friendly and welcoming. They do great work.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 02/26/2019

Hi Michael,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else. 

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

CW
Claud W.
Waldwick, NJ
2011 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019 Category: Service
The people & good service !
I will recommend the service department because the worker are courteous and explain in detail what needs to be done to my vehicle.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 02/26/2019

Hi Claud,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com