ReScore Reviews™ (15)

ReScore
Overall Rating 4.000002/5Overall Rating 4.000002/5Overall Rating 4.000002/5Overall Rating 4.000002/5rating 4.000002
Original
Overall Rating 2.06667/5Overall Rating 2.06667/5rating 2.06667rating 2.06667rating 2.06667
88% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Linda M. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The ladies answering the phone and checking customers in are amazing. They are very friendly and genuinely care about our problems. Very professional. "
The reception ladies are awesome. Very friendly and professional.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/21/2017 12:04 PM
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra"
Great service and courteous staff!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 12:01 PM
Daisy A. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
N/A
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/21/2017 03:19 AM
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great customer service"
Customer service was very good
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:53 PM
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
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Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 08:27 AM
Marie T. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service and management "
Maria
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 06:56 PM
Susan A. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and friendly"
I always bring my car in when needed and am always treated respectfully and the work in completed in a timely manner. Keep putting the customer first and your quality service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:13 PM
GAIL D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another successful service appointment!"
Service representatives Corry and Heather and cashier were totally professional and kept me in the loop throughout the service visit. I hope to be able to continue having my Santa Fe serviced at Malloy. Please keep those coupon savings coming!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 03:17 PM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful"
Wonderful customer service. Always finding ways to help you save money.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:52 PM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
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Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:35 PM
Sara F. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Team"
I can't say enough about the Malloy Service Department. They explain everything that is being done to the car. Great communication.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 03:09 PM
David W., Service and Parts Director at Malloy Hyundai responded on 10/17/2017

Thank you for the GREAT survey reponse and we look forward to seeing you at your next service!

David Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170
Wayde F. on 10/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Wait time."
I think that two hours to replace two filters and do an oil change is too long.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:10 AM
David W., Service and Parts Director at Malloy Hyundai responded on 10/17/2017

Thank you for the positive survey reponse and we look forward to seeing you at your next service!

David Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170
Karl K. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall repair"
The replacement of a brake pump (?)-- recall -- seems to be properly done, as I went on a 1,000 mile trip and had no problem with brakes.
Minor annoyance: Hyundai's new cars have much electronics, but no CD player. And a stand alone CD player when plugged in does not function. Hyundai needs to fix this, or provide information on how to make CD players function.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/12/2017 11:49 PM
David W., Service and Parts Director at Malloy Hyundai responded on 10/13/2017

Thank you for the positive survey response and we look forward to seeing you at your next service!

David Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170
Carolyn T. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feeling confident at Malloy Hyundai Service Center"
Always have a good experience at Malloy Hyundai Service Center. The front desk is very efficient and friendly and helpful. Mechanics seem to be very knowledgeable.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 07:24 PM
David W., Service and Parts Director at Malloy Hyundai responded on 10/13/2017

Thank you for the GREAT survey response and we look forward to seeing you at your next service!

David Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170
Sandra L. on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
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Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/11/2017 03:46 AM
David W., Service and Parts Director at Malloy Hyundai responded on 10/11/2017

Thank you for the positive survey response and we look forward to seeing you ate you r next service!

David Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170
Kevin B. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Saturday, October 7th, 2017 -- Appt. Re: Factory Recall for possibly defective Hood Latch"
Service was very friendly, courteous, timely and professional. Very satisfied. (I usually do oil changes, etc. at the service station I've been using for more than fifteen years, but if someone wants to use a dealer for service I'd happily recommend Malloy Hyundai.)
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/10/2017 05:09 PM
David W., Service and Parts Director at Malloy Hyundai responded on 10/11/2017

Thank you for the GREAT survey response and we look forward to seeing you ate you r next service!

David Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1st service"
It was easy and fast.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 03:07 PM
David W., Service and Parts Director at Malloy Hyundai responded on 10/11/2017

Thank you for the GREAT survey response and we look forward to seeing you ate you r next service!

David Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170
Verified Customer on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"proffessional"
Jenny is friendly and proffessional which makes me feel comfortable bringing in my car for service......and my car is vacuumed and washed.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/09/2017 07:34 AM
David W., Service and Parts Director at Malloy Hyundai responded on 10/09/2017

Thank you for the GREAT survey response and we look forward to seeing you at you next service!

David Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170
Verified Customer on 10/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The service is done properly "
Understanding representatives
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/07/2017 07:40 AM
David W., Service and Parts Director at Malloy Hyundai responded on 10/09/2017

Thank you for the positive survey response and we look forward to seeing you at your next service!

David Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170
Wayne H. on 10/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They are efficient "
Yes I would
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/07/2017 05:11 AM
David W., Service and Parts Director at Malloy Hyundai responded on 10/09/2017

Thank you for the positive survey response and we look forward to seeing you at your next service!

David Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170
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