Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

1591 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.1363668/5Overall Rating 4.1363668/5Overall Rating 4.1363668/5Overall Rating 4.1363668/5rating 4.1363668
Original
Overall Rating 1.8181791/5rating 1.8181791rating 1.8181791rating 1.8181791rating 1.8181791
88% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


MC
Magan C.
Partlow, VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Customer Orientated
Every time I go in for service I'm always greeted by a smile and hello. Heather is always smiling and helping if there's any questions or concerns. She always greets me by name and her personality is awesome.

WW
Wendell W.
Woodbridge, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Satisfactory Guarantee
Service is always perfect! Simple as that.

VG
Villa G.
Dumfries, VA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Good customer service.
Good customer service.

Verified Customer
Dumfries, VA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Pleasant Service Rep and good service
I always receive good service

EH
Eva H.
Woodbridge, VA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
E Haas
Very pleased with the service.

Verified Customer
Woodbridge, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Good Job
Great customer service and reasonable completion time of services needed

JH
Joshua H.
Woodbridge, VA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Quick service
Malloy Hyundai gave me a same day appointment, set the expectation for my oil change with cleaning the interior of my car on a rainy day at around an hour and 20 minutes. They completed the work within 45 minutes.

DA
Daniel A.
Woodbridge, VA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Customer service
Great customer service

AH
Alison H.
Lorton, VA
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Oil change
Get in when it is available for you by appointment.

Verified Customer
Woodbridge, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Malloy Hyundai
The folks at Malloy are always friendly, and take care of everything quickly.

CR
Christine R.
Woodbridge, VA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
The service department was very helpful and nice
My review of the service department is high ranking however, my rating on corporate office is not which is why I rated 3 stars on my questions. I filled out a survey sent to me about my new Hyundai and did not receive a response. My car is not a safe car to drive and if anyone read the survey they would know this and how many times I was passified when I kept taking my car back to the dealer to be check out. Now let's see if this survey gets read.

AD
Arlene D.
Alexandria, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
There were no surprises.
The car seems to be running as it should.

KJ
Keisha J.
Stafford, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/09/2019 Category: Service
Did the bare minimum
Ok service...was not greeted when i walked in.
David W., Service and Parts Director from Malloy Hyundai responded on 02/09/2019

I apologize for the long wait to be greeted. Please call me directly to discuss how we can make it up to you.

Dave Wishnow
Service & Parts Director
Malloy Hyundai
703-490-8170

Verified Customer
Stafford, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Great Courteos Service
All of the employees are courteous. I am always in and in a reasonable time.

JH
Jonathan H.
Manassas, VA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Prompt and courteous service.
You folks are good. If it ain't broke don't fix it.

SZ
Syed Z.
Woodbridge, VA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Customer Satisfaction
Quite satisfied with the service received at this dealership. Will surely recommend it to my friends and colleagues.

JA
Jeff A.
Woodbridge, VA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
They treat me like a family
Family live atmosphere

AN
Ahmed N.
Woodbridge, VA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Recent Service
Great job by the service dept once agin. This is the reason that all three of our cars are serviced at Malloy.

Verified Customer
Woodbridge, VA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
You forgot something.
Whoever did my service did not reset whatever is yelling at me every time I start my car and saying I need to go for service!!! Now I guess I will have to return to get it reset. Boo! Hiss!

RB
Raymond B.
Stafford, VA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Happy Happy
Happy with the service I received