Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

335 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


WW
Willie W.
Olympia Fields, IL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Willie said the service was great and he got everything that he needed. He has been going to the business for years and they have always been good and consistent.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Chicago, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Michael said he is satisfied with the job this business did.
This review was collected via phone interview by Customer Research Inc.

RW
Reginald W.
Chicago, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Reginald said this business was very prompt. The staff was courteous and the customer service was outstanding. He would like to thank them for the tremendous service.
This review was collected via phone interview by Customer Research Inc.

MH
Musette H.
Chicago, IL
Kia Amanti
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Musette said she has been using the business for 30 years and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

TS
TEVELL S.
Chicago, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2017
Excellent service and professionalism
Been having vechicle serviced for years here and always left satisfied with work

MM
Matthew M.
Chicago, IL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Matthew said they were fast and reasonable.
This review was collected via phone interview by Customer Research Inc.

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Wesley P.
Chicago, IL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2017 Category: Service
Wesley said this business did a good job. He did not have any problems.
This review was collected via phone interview by Customer Research Inc.

LM
LAMAR M.
Chicago, IL
Lexus GS 400 Luxury Perform Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
Quick service
Professional and quick service...

RB
Ronald B.
Chicago, IL
GMC Sonoma
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2017 Category: Service
Ronald said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Francisco V.
Chicago, IL
Ford Super Duty F-450 DRW
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2017 Category: Service
Francisco said everything was good with his service visit to this business.
This review was collected via phone interview by Customer Research Inc.

AG
Alejandro G.
Chicago, IL
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Alejandro said his experience was good. This facility has good service. The person up front and the rest of the staff are very friendly. They all tried to help. He's been there before and he liked the service.
This review was collected via phone interview by Customer Research Inc.

TG
TINA G.
Blue Island, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2017
Ms Gowers
They're very friendly and they take the time to explain what's going on with your car

RC
Ramino C.
Chicago, IL
Oldsmobile Cutlass Supreme
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Ramino said this business provided really good service. He has been doing business with them for 30 years.
This review was collected via phone interview by Customer Research Inc.

AB
Anthony B.
Chicago, IL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017 Category: Service
Anthony said the business always does a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

LG
Linda G.
La Grange, IL
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Linda said they did a good job and she was satisfied.
This review was collected via phone interview by Customer Research Inc.

KG
Katrice G.
Chicago, IL
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Katrice said Ricardo was the best.
This review was collected via phone interview by Customer Research Inc.

CR
Casaudra R.
Chicago, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Casaudra said it was good and she liked the service they provided. Every experience has been pretty good. She appreciates Marquette.
This review was collected via phone interview by Customer Research Inc.

AH
Armando H.
Chicago, IL
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Armando said the business provides good service. The staff told him what was wrong with the vehicle. They let him know that if he left the vehicle with them, it would be fixed in one day.
This review was collected via phone interview by Customer Research Inc.

JH
Johnie H.
South Holland, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Johnie said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

AM
Angelo M.
Alsip, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/18/2017 Category: Service
Angelo said the business usually does a good job but the steering wheel is no longer properly aligned and therefore the work was not done properly.
This review was collected via phone interview by Customer Research Inc.
Dave D. from Marquette Frame & Wheel Alignment responded on 07/29/2017

Sorry to hear that the steering wheel is not centered. but as explained before when you modify your trucks suspension, lower than what the manufacture recommend your alingment specification will change and all we can do is max out the specification to prevent tirewear. Your more than welcome to bring the truck back and will try to center out the steering wheel for you. Thank you

Marquette Frame & Wheel Alignment
773/434-1221

Displaying Review 161 - 180 of 335 in total